[otrs] Resolved Re: installation on FreeBSD Jail

2009-06-10 Thread Jerais A. Al-Jeraisy
Michiel,

all work as expected, i just enabled security.jail.sysvipc_allowed in the
host while SYSVSHM is already enabled by GENERIC kernel.

thank you.

On Mon, Jun 8, 2009 at 2:29 PM, Jerais A. Al-Jeraisy r...@jerais.comwrote:

 Hi Michiel,

 thank you man, you made my day, i thought no one faced/know my issue!

 i'll check the servers this week and get back, appreciated.

 btw, for Lighty + OTRS how-to, consider it done, i'll send it to the
 maillist next week, insha'allah.

 --
 Jerais A. Al-Jeraisy, RHCE, LPIC, Linux+.
 Sr. Systems Specialist
 email: r...@jerais.com
 website: http://www.jerais.com

 Knowledge is power, and power corrupts. Study hard, Be evil! --unknown

 On Mon, Jun 8, 2009 at 1:07 PM, Michiel Beijen mich...@beefreeit.nlwrote:

 Hi Jerais,

 You probably noticed that Log.pm uses the System-V shared memory queues to
 store the system log messages for displaying these in the web frontend.
 I currently do not have access to a FreeBSD system, but there is a kernel
 configuration flag to enable System-V shmem: see the SYSVSHM option in the
 Handbook:
 http://www.freebsd.org/doc/en/books/handbook/kernelconfig-config.html -
 is this enabled in your kernel?

 Also, have you enabled jail.sysvipc_allowed sysctl for kernel? This is
 necessary to allow access to shmget et al. from a jail.

 Can you share your experiences with running OTRS on Lighty? Do you also
 use fcgi? Were there any caveats configuring it, and can you share your
 configuration setup?

 Kind regards,
 --
 Michiel Beijen
 Software Consultant
 +31 6 - 457 42 418
 Bee Free IT + http://beefreeit.nl


 On Wed, Jun 3, 2009 at 12:44, Jerais A. Al-Jeraisy r...@jerais.comwrote:

 Hi all,

 well, i've this strange problem and i'm sure you gonna help me :-).

 - the problem is:
 when i run -though web- installer.pl or index.pl i'm getting this error
 message:

 Function not implemented at
 /usr/local/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 93.

 - this is the environment that i'm gonna install OTRS on:

 FreeBSD 7.1. -Jailed-.
 Webserver: lighttpd-1.4.22
 Perl version: v5.10.0
 perl-OTRS modules:
 ./otrs.checkModules
 
o CGIok (v3.43)
o Date::Pcalcok (v1.2)
o Date::Format...ok (v2.22)
o DBIok (v1.607)
o DBD::mysql.ok (v4.010)
o Digest::MD5ok (v2.38)
o Crypt::PasswdMD5...ok (v1.3)
o LWP::UserAgent.ok (v5.826)
o IO::Scalar.ok (v2.110)
o IO::Wrap...ok (v2.110)
o MIME::Base64...ok (v3.07)
o Mail::Internet.ok (v2.04)
o MIME::Toolsok (v5.427)
o Net::DNS...ok (v0.65)
o Net::POP3..ok (v2.29)
   o Net::POP3::SSLWrapper...not installed! (not required / for
 SSL connections)
o Net::IMAP::Simple..not installed! (not required / for
 IMAP connections)
   o Net::IMAP::Simple::SSL..not installed! (not required / for
 SSL connections)
o Net::SMTP..ok (v2.31)
   o Authen::SASLok (v2.12)
o Net::LDAP..not installed! (not required / for
 directory authentication)
o GD.ok (v2.41)
   o GD::Textok (v0.86)
   o GD::Graph...ok (v1.44_01)
   o GD::Graph::linesok (v1.17)
   o GD::Text::Align.ok (v1.18)
o PDF::API2..ok (v0.73)
   o Compress::Zlib..ok (v2.015)
o XML::Parserok (v2.36)
 
 this is the first time i'm getting this with OTRS, and i'm struggling
 since 2days to solve it.

 appreacitaced your help in advance.


 --
 Jerais A. Al-Jeraisy, RHCE
 Sr. Systems Specialist
 email: r...@jerais.com
 website: http://www.jerais.com

 Knowledge is power, and power corrupts. Study hard, Be evil! --unknown


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 OTRS mailing list: otrs - Webpage: http://otrs.org/
 Archive: http://lists.otrs.org/pipermail/otrs
 To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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-- 
Jerais A. Al-Jeraisy, RHCE, LPIC, Linux+.
Sr. Systems Specialist
email: r...@jerais.com
website: http://www.jerais.com

Knowledge is power, and power corrupts. Study hard, Be evil! --unknown

Re: [otrs] installation on FreeBSD Jail

2009-06-08 Thread Jerais A. Al-Jeraisy
Hi Michiel,

thank you man, you made my day, i thought no one faced/know my issue!

i'll check the servers this week and get back, appreciated.

btw, for Lighty + OTRS how-to, consider it done, i'll send it to the
maillist next week, insha'allah.

-- 
Jerais A. Al-Jeraisy, RHCE, LPIC, Linux+.
Sr. Systems Specialist
email: r...@jerais.com
website: http://www.jerais.com

Knowledge is power, and power corrupts. Study hard, Be evil! --unknown

On Mon, Jun 8, 2009 at 1:07 PM, Michiel Beijen mich...@beefreeit.nl wrote:

 Hi Jerais,

 You probably noticed that Log.pm uses the System-V shared memory queues to
 store the system log messages for displaying these in the web frontend.
 I currently do not have access to a FreeBSD system, but there is a kernel
 configuration flag to enable System-V shmem: see the SYSVSHM option in the
 Handbook:
 http://www.freebsd.org/doc/en/books/handbook/kernelconfig-config.html - is
 this enabled in your kernel?

 Also, have you enabled jail.sysvipc_allowed sysctl for kernel? This is
 necessary to allow access to shmget et al. from a jail.

 Can you share your experiences with running OTRS on Lighty? Do you also use
 fcgi? Were there any caveats configuring it, and can you share your
 configuration setup?

 Kind regards,
 --
 Michiel Beijen
 Software Consultant
 +31 6 - 457 42 418
 Bee Free IT + http://beefreeit.nl


 On Wed, Jun 3, 2009 at 12:44, Jerais A. Al-Jeraisy r...@jerais.comwrote:

 Hi all,

 well, i've this strange problem and i'm sure you gonna help me :-).

 - the problem is:
 when i run -though web- installer.pl or index.pl i'm getting this error
 message:

 Function not implemented at
 /usr/local/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 93.

 - this is the environment that i'm gonna install OTRS on:

 FreeBSD 7.1. -Jailed-.
 Webserver: lighttpd-1.4.22
 Perl version: v5.10.0
 perl-OTRS modules:
 ./otrs.checkModules
 
o CGIok (v3.43)
o Date::Pcalcok (v1.2)
o Date::Format...ok (v2.22)
o DBIok (v1.607)
o DBD::mysql.ok (v4.010)
o Digest::MD5ok (v2.38)
o Crypt::PasswdMD5...ok (v1.3)
o LWP::UserAgent.ok (v5.826)
o IO::Scalar.ok (v2.110)
o IO::Wrap...ok (v2.110)
o MIME::Base64...ok (v3.07)
o Mail::Internet.ok (v2.04)
o MIME::Toolsok (v5.427)
o Net::DNS...ok (v0.65)
o Net::POP3..ok (v2.29)
   o Net::POP3::SSLWrapper...not installed! (not required / for SSL
 connections)
o Net::IMAP::Simple..not installed! (not required / for
 IMAP connections)
   o Net::IMAP::Simple::SSL..not installed! (not required / for SSL
 connections)
o Net::SMTP..ok (v2.31)
   o Authen::SASLok (v2.12)
o Net::LDAP..not installed! (not required / for
 directory authentication)
o GD.ok (v2.41)
   o GD::Textok (v0.86)
   o GD::Graph...ok (v1.44_01)
   o GD::Graph::linesok (v1.17)
   o GD::Text::Align.ok (v1.18)
o PDF::API2..ok (v0.73)
   o Compress::Zlib..ok (v2.015)
o XML::Parserok (v2.36)
 
 this is the first time i'm getting this with OTRS, and i'm struggling
 since 2days to solve it.

 appreacitaced your help in advance.


 --
 Jerais A. Al-Jeraisy, RHCE
 Sr. Systems Specialist
 email: r...@jerais.com
 website: http://www.jerais.com

 Knowledge is power, and power corrupts. Study hard, Be evil! --unknown


 -
 OTRS mailing list: otrs - Webpage: http://otrs.org/
 Archive: http://lists.otrs.org/pipermail/otrs
 To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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