Re: [otrs] Help add new fields in agentticketcompose Module

2011-11-08 Thread Oscar Hernandez
Thanks, I changed the configuration in Sysconfig  but do not show field. I 
changed xml in parameter and same do not show field. 




De: Wagner 
Para: Oscar Hernandez ; User questions and discussions 
about OTRS. 
Enviado: Lunes, noviembre 7, 2011 4:30 P.M.
Asunto: Re: [otrs] Help add new fields in agentticketcompose Module


I may be wrong, but I think you can add then trought the sysconfig


2011/11/7 Oscar Hernandez 

Hello,
>
>How can i add fields queue, Sla, type and priority  into the 
>agentticketcompose module?
>
>Currently I have added the fields in agentticketcompose.pm and 
>agentticketcompose.dtl 
>but not shown on the page html the fields added, I wrote in the forum but have 
>not posted 
>the answer, I have read manual developer 2.4 but do not help me in my problem.
>
>
>Regards.
>-
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>

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[otrs] Help add new fields in agentticketcompose Module

2011-11-07 Thread Oscar Hernandez
Hello,

How can i add fields queue, Sla, type and priority  into the agentticketcompose 
module?

Currently I have added the fields in agentticketcompose.pm and 
agentticketcompose.dtl 
but not shown on the page html the fields added, I wrote in the forum but have 
not posted 
the answer, I have read manual developer 2.4 but do not help me in my problem.


Regards.-
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[otrs] (no subject)

2011-11-04 Thread Oscar Hernandez
Hello, how can i add the queue, Sla, type and priority  dropdown field into the 
agentticketcompose
module?
Now, I add fields in agentticketcompose.pm  but don't display in html 

Regards-
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