Re: [otrs] Re: Well, it's been fun

2004-10-26 Thread Oskar Eyb
On Tue, Oct 12, 2004 at 11:47:08AM +0200, Peter Gervai wrote:

> Would probably help to know what did they like better in cerberus and
> what not. I checked last week the interface (samples) of the CRM Google
> uses (http://www.neotonic.com/trakken/) [...]


 quote from http://www.neotonic.com/trakken/customdemo.cst
Thank you for your interest in Neotonic.

Due to our recent purchase by Google, we are no longer accepting new
customers at this time. Thanks for your interest. 
---

nice :)



Oskar
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Re: [otrs] Installation problem on FreeBSD - SOLVED!

2004-10-26 Thread Oskar Eyb
On Fri, Oct 08, 2004 at 08:44:11PM +0200, Robert Kehl wrote:

> Oskar Eyb schrieb:
> >>>On access to index.pl and installer.pl the following error message
> >>>appears in error_log:
> >>>
> >>>Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80.
> >>>[...]
> 
> You haven't got IPC installed.

It didn't worke out because the Webserver runs in a jail.
So I have to enable IPC with sysctl:

# sysctl -w security.jail.sysvipc_allowed=1

see also

http://www.freebsd.org/cgi/man.cgi?query=jail&apropos=0&sektion=0&manpath=FreeBSD+5.2.1-RELEASE+and+Ports&format=html



Greets,
Oskar
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Re: [otrs] Installation problem on FreeBSD

2004-10-09 Thread Oskar Eyb
On Fri, Oct 08, 2004 at 08:44:11PM +0200, Robert Kehl wrote:
> You haven't got IPC installed.

Do you mean the perl module(s)?

Which of these I need for OTRS? ( http://cpan.org/modules/by-module/IPC/
)


And why is this not mentioned in the install-documentation at
"Software requirements?" ?



Greets,
Oskar 
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Re: [otrs] Installation problem on FreeBSD

2004-10-07 Thread Oskar Eyb
On Thu, Sep 30, 2004 at 02:38:03PM -0400, Brian wrote:

> >On access to index.pl and installer.pl the following error message
> >appears in error_log:
> >
> >Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80.
> > [...]

> >Perl v5.8.5 

> Did you get this to work?  I'm a FreeBSD user and I have otrs running.. 
> and just trying to get it working..

No. I've tryd now Version 1.3.1, but there's the same.

On Feb. 2003 there was a user with the same error...

http://www.mail-archive.com/[EMAIL PROTECTED]/msg00893.html

But unfortunately without a solution.


All required perl modules (expect GD stuff) is installed.



Maybe one of the developers can help us...
On the website is written "[...]and tested on [...] FreeBSD,"
... and discover the secret behind installation on FreeBSD.


Greets,
Oskar
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[otrs] Installation problem on FreeBSD

2004-09-30 Thread Oskar Eyb
Hello!

I've tryd to install otrs on a FreeBSD server.

On access to index.pl and installer.pl the following error message
appears in error_log:

Function not implemented at /opt/otrs//Kernel/System/Log.pm line 80.


without the line
Perlrequire /opt/otrs/scripts/apache-perl-startup.pl
in httpd.conf the message is slightly different:

Function not implemented at
/opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line 80.


Installation-source: otrs-1.3.0-beta4.tar.gz

Perl v5.8.5 

Whats wrong?



Cheers,
Oskar
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