Dear All,
I had upgraded from 2.3.3 to 2.4.4, and the close ticket mail to customer
stopped work.
I'd try to configure the Notification (Event) on success close and on
unsuccessful close, but without success.
The rest of the mail events are ok (New Ticket p.ex.).
Do you know if there are some bug, or if I need some aditional configuration ?
Thanks in Advance
Regards
Pedro
_________________________________________________________________
Windows Live Hotmail: Your friends can get your Facebook updates, right from
Hotmail®.
http://www.microsoft.com/middleeast/windows/windowslive/see-it-in-action/social-network-basics.aspx?ocid=PID23461::T:WLMTAGL:ON:WL:en-xm:SI_SB_4:092009---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
