Re: [otrs] AD Single Sign On

2007-10-02 Thread Rodriguez Garcia, Jose Luis 

I understand that it is mainly kerberos + Apache Configuration

You can see a outdated document at: 
http://www.onlamp.com/pub/a/onlamp/2003/09/11/kerberos.html?page=2


In the past I have setup samba + kerberos for Single Sign On with AD. It 
is laborious if it is your first time with kerberos. (Windows AD uses 
kerberos for Authentication and Single Sign On).


Laurent Minost wrote:

Hi,

Are you planning using SSO for Agents or Customers ?
Im also interested in doing SSO for Customers point of view to login 
to Customers's frontend, for the moment I did it through a PHP script 
because my Customers logged in on first authentification side with a 
different login/pass from the one used for their account under OTRS ...


I saws on documentation that you need to enable specific modules to 
enable SSO with OTRS, it is described in :


11.3.1.3. HTTPBasicAuth for agents :  
http://doc.otrs.org/2.2/en/html/x1643.html#agent-auth-backends
11.3.2.3. HTTPBasicAuth for customer users :  
http://doc.otrs.org/2.2/en/html/x1643.html#customer-auth-backends


I would be interested by your returns if you tried (or going to try) 
these modules.


Thanks. Best regards.

Laurent MINOST


Le mercredi 19 septembre 2007 à 17:20 +0200, Derek Blevins a écrit :
Hello, 
  
I'm trying to figure out how to get OTRS to do single sign on with 
AD. I've managed to make LDAP work according to the manual, however 
the documentation for true single sign on is confusing. 
  
How is http basic auth supposed to function? And does OTRS really do 
seamless logins? 
  
Kind of a newbie here, if someone has a walkthrough that would be 
great. I'm sure this has been brought up a dozen times. 
  
Using: 
AD 2003 
OTRS 2.2.2 
CentOS 5 
  
Everything works great, just trying to get SSO working. The only 
thing I've found is a module for OTRS 1.3 or similar versions. 
  
Thanks, 
  
Derek Blevins 
  



___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/


___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/

[otrs] What is more faster for otrs: MySQL or PostgreSQL

2007-09-19 Thread Rodriguez Garcia, Jose Luis 


I am doing the installation of a otrs server on a Solaris box, and I 
will like to know what is the faster of these dabase servers for OTRS: 
MySQL or PostgreSQL.



Jose Luis Rodriguez


___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/