[otrs] TEST MAIL
Guys just testing that my eamil is reaching otrs mailing list or not. Thanks Hamood ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] OTRS 2.3 demo system ?
i uninstalled 2.2.6 and installed 2.3 beta 2 and now i am not able to login with AD authentication. On Wed, Jun 11, 2008 at 4:06 AM, Régis OBERLE <[EMAIL PROTECTED]> wrote: > Hello OTRS fans, > > While waiting for the final 2.3 version and a .deb package for out debian > installation, I would like to have a look at this new version, without > installing it. > The official demo system at otrs.org is still 2.2.6. > Do you know a way to test 2.3 quickly ? > > Regards, > > Regis > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] otrs 2.3
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last version was 2.2.6 and it worked with AD. see my otrs.log file [Sun Jun 8 12:39:44 2008][Notice][Kernel::System: :Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::UserAdd] User: 'hiqbal' ID: '2' created successfully (1)! [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::SetPassword] User: 'hiqbal' changed password successfully! [Sun Jun 8 12:41:05 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed SessionID 10b4e7db911938ec94948b318d459a8ef8. [Sun Jun 8 12:42:26 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:42:26 2008][Error][Kernel::System::AuthSession::DB::CheckSessionID][64] Got no SessionID!! [Sun Jun 8 12:42:39 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:42:39 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:43:43 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:43:43 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:00 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:00 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:51 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:51 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:42 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:47 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:52 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:57:00 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:57:08 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:00:13 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:01:32 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:01:32 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:05 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:13 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:13 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:49 2008][Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). [Sun Jun 8 13:18:03 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed SessionID 10efb9b42a35e933717ad53f982af2ac1a. [Sun Jun 8 13:18:20 2008][Error]
[otrs] otrs 2.3
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last version was 2.2.6 and it worked with AD. see my otrs.log file [Sun Jun 8 12:39:44 2008][Notice][Kernel::System: :Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::UserAdd] User: 'hiqbal' ID: '2' created successfully (1)! [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::SetPassword] User: 'hiqbal' changed password successfully! [Sun Jun 8 12:41:05 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed SessionID 10b4e7db911938ec94948b318d459a8ef8. [Sun Jun 8 12:42:26 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:42:26 2008][Error][Kernel::System::AuthSession::DB::CheckSessionID][64] Got no SessionID!! [Sun Jun 8 12:42:39 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:42:39 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:43:43 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:43:43 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:00 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:00 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:51 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:51 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:42 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:47 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:52 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:57:00 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:57:08 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:00:13 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:01:32 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:01:32 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:05 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:13 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:13 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:49 2008][Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). [Sun Jun 8 13:18:03 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed SessionID 10efb9b42a35e933717ad53f982af2ac1a. [Sun Jun 8 13:18:20 2008][Error]
[otrs] otrs 2.3
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last version was 2.2.6 and it worked with AD. see my otrs.log file [Sun Jun 8 12:39:44 2008][Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::UserAdd] User: 'hiqbal' ID: '2' created successfully (1)! [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::SetPassword] User: 'hiqbal' changed password successfully! [Sun Jun 8 12:41:05 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed SessionID 10b4e7db911938ec94948b318d459a8ef8. [Sun Jun 8 12:42:26 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:42:26 2008][Error][Kernel::System::AuthSession::DB::CheckSessionID][64] Got no SessionID!! [Sun Jun 8 12:42:39 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:42:39 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:43:43 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:43:43 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:00 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:00 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:51 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:51 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:42 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:47 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:52 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:57:00 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:57:08 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:00:13 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:01:32 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:01:32 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:05 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:13 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:13 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:49 2008][Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). [Sun Jun 8 13:18:03 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed SessionID 10efb9b42a35e933717ad53f982af2ac1a. [Sun Jun 8 13:18:20 2008][Error][Kernel::System::CustomerUser::LD
Re: [otrs] Otrs 2.3
Hi , thanks for the reply What dns settings i should look into? hamood On Mon, Jun 9, 2008 at 12:25 AM, Christophe Flaviani <[EMAIL PROTECTED]> wrote: > Hi there, > > I also implemented an LDAP authentication with otrs (2.2, not 2.3) > > I saw the same problem (First Bind Failed), as if the username and/or > password is wrong. > > The problem vanished, when I corrected my DNS settings on the server. > > Hope this helps, > C. > > > > On Mon, Jun 9, 2008 at 9:08 AM, hamood Iqbal <[EMAIL PROTECTED]> wrote: > >> hi, >> i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that >> are important to us. >> >> i used the same lines that i put in con fig.pm for otrs 2.2 to >> authenticate against Active directory but this version is giving error that >> your user name or password was entered incorrectly. >> >> my last version was 2.2.6 and it worked with AD. >> >> see my otrs.log file >> [Sun Jun 8 12:39:44 2008][Notice][Kernel::System::Auth::DB::Auth] User: >> [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). >> [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::UserAdd] User: >> 'hiqbal' ID: '2' created successfully (1)! >> [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::SetPassword] >> User: 'hiqbal' changed password successfully! >> [Sun Jun 8 12:41:05 >> 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed >> SessionID 10b4e7db911938ec94948b318d459a8ef8. >> [Sun Jun 8 12:42:26 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 12:42:26 >> 2008][Error][Kernel::System::AuthSession::DB::CheckSessionID][64] Got no >> SessionID!! >> [Sun Jun 8 12:42:39 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 12:42:39 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >> AcceptSecurityContext error, data 525, vece >> [Sun Jun 8 12:43:43 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 12:43:43 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >> AcceptSecurityContext error, data 525, vece >> [Sun Jun 8 12:49:00 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 12:49:00 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >> AcceptSecurityContext error, data 525, vece >> [Sun Jun 8 12:49:51 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 12:49:51 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >> AcceptSecurityContext error, data 525, vece >> [Sun Jun 8 12:56:42 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 12:56:47 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 12:56:52 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 12:57:00 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 12:57:08 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >> error, data 525, vece >> [Sun Jun 8 13:00:13 >> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >> failed! 80090308: LdapErr: DSID-0C090334,
[otrs] Otrs 2.3
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last version was 2.2.6 and it worked with AD. see my otrs.log file [Sun Jun 8 12:39:44 2008][Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::UserAdd] User: 'hiqbal' ID: '2' created successfully (1)! [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::SetPassword] User: 'hiqbal' changed password successfully! [Sun Jun 8 12:41:05 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed SessionID 10b4e7db911938ec94948b318d459a8ef8. [Sun Jun 8 12:42:26 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:42:26 2008][Error][Kernel::System::AuthSession::DB::CheckSessionID][64] Got no SessionID!! [Sun Jun 8 12:42:39 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:42:39 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:43:43 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:43:43 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:00 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:00 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:51 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:49:51 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:42 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:47 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:56:52 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:57:00 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 12:57:08 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:00:13 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:01:32 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:01:32 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:05 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:13 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:13 2008][Error][Kernel::System::Auth::LDAP::Auth][191] First bind failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece [Sun Jun 8 13:16:49 2008][Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). [Sun Jun 8 13:18:03 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed SessionID 10efb9b42a35e933717ad53f982af2ac1a. [Sun Jun 8 13:18:20 2008][Error][Kernel::System::CustomerUser::LD
[otrs] Otrs 2.3
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last version was 2.2.6 and it worked with AD. i am also sending my otrs.log file. Any idea waht is wrong? or i am doing something wrong. Thanks otrs.log Description: Binary data ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] otrs 2.3 beta 2 AD integration
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last version was 2.2.6 and it worked with AD. i am also sending my otrs.log file. Any idea waht is wrong? or i am doing something wrong. Thanks otrs.log Description: Binary data ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] otrs 2.3 beta 2 AD integration
hi, i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that are important to us. i used the same lines that i put in con fig.pm for otrs 2.2 to authenticate against Active directory but this version is giving error that your user name or password was entered incorrectly. my last version was 2.2.6 and it worked with AD. i am also sending my otrs.log file. Any idea waht is wrong? or i am doing something wrong. Thanks otrs.log Description: Binary data ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] OpenLDAP
Check out my config.pm file . may be it can help you
On Jan 24, 2008 1:12 AM, Nielson, Adam <[EMAIL PROTECTED]> wrote:
> I am banging my head against the wall with LDAP authentication. I have tried
> everything! I now have access to a server, "ldap.test.com" and know the
> ou=People, and can use tools like Softerra LDAP Browser to confirm all this
> (via anonymous access).
>
> What am I doing wrong? All the documentation reflects an AD environment, is
> this my problem?
>
>
> Should the line: $Self->{'AuthModule::LDAP::UID'} =
> 'sAMAccountName'; <--- and related lines be something different for
> OpenLDAP? I have tried leaving the login info blank, commented out, left in,
> etc.
>
> I have tried the line: $Self->{'AuthModule::LDAP::Host'} = 'ldap.test.com';
> <--- with and without port number.
>
> I have tried the line: $Self->{'AuthModule::LDAP::BaseDN'} = 'o=test.com';
> <--- Ive also tried it with the ou=People added in, I don't see anything for
> a dc=, but ive tried all kinds of variants.
>
>
> I am now getting NO errors in apache error_log, no otrs errors, etc. When I
> try to access the website at /otrs/index.pl it appears to be working (the
> reset password option is gone) but nothing works. My local DB accounts no
> longer work (as expected) but NOTHING works!
>
> I have a user named adnielson already in OTRS with the same password as on
> LDAP, not working. All I get in the login prompt (should it auto log me
> in??) and when I try anything for a username/password, it just tells me its
> incorrect.
>
> I have followed peoples guides, the official doc, googled everything, etc.
> All I find is how to set it up to work with an AD forest, and following that
> only renders the above results.
>
>
> ANY help that someone can provide me would be greatly appreciated. I am at a
> loss on what it could be or what is going wrong!
>
> P.S. - I am running on RHEL 5, I installed net:ldap for perl, used an RPM I
> found online, and even updated the package via redhats update tool.
> ___
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> Support or consulting for your OTRS system?
> > http://www.otrs.com/
>
Config.pm
Description: Binary data
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[otrs] Version 2.2.4-001
I am trying to install otrs 2.2.4-001 on client server on windows 2003 sp1 i am getting this error Create Database (2/4) Creating database 'otrs' utf8: done. Creating tables 'otrs-schema.mysql.sql': done. Inserting initial inserts 'otrs-initial_insert.mysql.sql': done. Foreign Keys 'otrs-schema-post.mysql.sql': false! :-( ---==> Error on rename of '.\otrs\#sql-11c4_6.MYI' to '.\otrs\role_user.MYI' (Errcode: 13) Please help? Thanks ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] how to speed up active directory fecthing?
hi, i have only 80 users. when i create a phone ticket and search for Customer its slow in fetching customers. how can i speed it up? Thanks ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] receiving emails
Hi, Guys otrs is very good software . i can send email from otrs. but how can i receive email form the users ? Thanks ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] ITSMTicket install problem
hi,
when i try to install
ITSMTickethttp://ftp.otrs.org/pub/otrs/itsm/packages/&File=ITSMTicket-1.0.3.opm&Name=ITSMTicket&Version=1.0.3>i
get this error .
Error: MySQL server has gone away, SQL: 'INSERT INTO package_repository
(name, version,[..]
Bug Report:Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time:
Sat Oct 20 07:19:37 2007
Message: MySQL server has gone away, SQL: 'INSERT INTO package_repository
(name, version, vendor, filename, content_size, content_type, content,
install_status, create_time, create_by, change_time, change_by)
VALUES ('ITSMTicket', '1.0.3', 'OTRS GmbH', 'ITSMTicket-1.0.3.xml', '213',
'text/xml', ?, 'not installed', current_timestamp, 1, current_timestamp,
1)'
Traceback (5256):
Module: Kernel::System::Package::RepositoryAdd (v1.67) Line: 263
Module: Kernel::System::Package::PackageInstall (v1.67) Line: 565
Module: Kernel::Modules::AdminPackageManager::Run (v1.46) Line: 1083
Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
Module:
ModPerl::ROOT::ModPerl::Registry::D_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.81) Line: 203
Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
please guide me what is the problem?
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Re: [otrs] how to access from another pc?
no the pc is on the local lan. i think i remmber i need to change something in the http conf file of apache.. for it to work .what it is i am not sure On 10/10/07, Peter van Beugen <[EMAIL PROTECTED]> wrote: > > Do you have a firewall running on the OTRS machine? > > Did you allow port 80? > > > > > > *Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens *hamood > Iqbal > *Verzonden:* woensdag 10 oktober 2007 10:48 > *Aan:* User questions and discussions about OTRS.org > *Onderwerp:* Re: [otrs] how to access from another pc? > > > > > the apache service is running as it opening the otrs page on the local > machine > > On 10/10/07, *Emily Flynn* < [EMAIL PROTECTED]> wrote: > > > > Have you checked Apache is running? It sometimes stops for me, so you > might just check that in the services of the localhost? > ------ > > *From:* [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED] *On Behalf > Of *hamood Iqbal > *Sent:* 10 October 2007 09:32 > *To:* User questions and discussions about OTRS.org > *Subject:* Re: [otrs] how to access from another pc? > > > > http://172.30.72.147/otrs/index.pl > > is the url on the machine i have installed otrs > > and from the current machine i want to access it > > it does not open any thing > > On 10/10/07, *Marius Flage* <[EMAIL PROTECTED]> wrote: > > hamood Iqbal skrev: > > i am new to OTRS. > > > > please guide me how to access OTRS form another pc not from localhost. > > Just enter the ip address of the remote computer into your browser. E.g. > if the machine running otrs is 192.168.1.45, enter that ip into your > browser. Of course you also need to apply the path to the > otrs-installation. Usually that's "otrs", so the full url will look > something like this: > > http://192.168.1.45/otrs/ > > But this really depends on your installation. Just compare the url > entered with localhost and apply some logic. > > Good luck! > > - Marius > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > > > > > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > > > > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] how to access from another pc?
the apache service is running as it opening the otrs page on the local machine On 10/10/07, Emily Flynn <[EMAIL PROTECTED]> wrote: > > > > Have you checked Apache is running? It sometimes stops for me, so you > might just check that in the services of the localhost? > -- > > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of > *hamood Iqbal > *Sent:* 10 October 2007 09:32 > *To:* User questions and discussions about OTRS.org > *Subject:* Re: [otrs] how to access from another pc? > > > > http://172.30.72.147/otrs/index.pl > > is the url on the machine i have installed otrs > > and from the current machine i want to access it > > it does not open any thing > > > On 10/10/07, *Marius Flage* <[EMAIL PROTECTED]> wrote: > > hamood Iqbal skrev: > > i am new to OTRS. > > > > please guide me how to access OTRS form another pc not from localhost. > > Just enter the ip address of the remote computer into your browser. E.g. > if the machine running otrs is 192.168.1.45, enter that ip into your > browser. Of course you also need to apply the path to the > otrs-installation. Usually that's "otrs", so the full url will look > something like this: > > http://192.168.1.45/otrs/ > > But this really depends on your installation. Just compare the url > entered with localhost and apply some logic. > > Good luck! > > - Marius > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > > > > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] how to access from another pc?
http://172.30.72.147/otrs/index.pl is the url on the machine i have installed otrs and from the current machine i want to access it it does not open any thing On 10/10/07, Marius Flage <[EMAIL PROTECTED]> wrote: > > hamood Iqbal skrev: > > i am new to OTRS. > > > > please guide me how to access OTRS form another pc not from localhost. > > Just enter the ip address of the remote computer into your browser. E.g. > if the machine running otrs is 192.168.1.45, enter that ip into your > browser. Of course you also need to apply the path to the > otrs-installation. Usually that's "otrs", so the full url will look > something like this: > > http://192.168.1.45/otrs/ > > But this really depends on your installation. Just compare the url > entered with localhost and apply some logic. > > Good luck! > > - Marius > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] how to access from another pc?
i am new to OTRS. please guide me how to access OTRS form another pc not from localhost. thanks ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
