Hi,
I have setup an Autoresponse message to be sent to the customers
automatically, when a new ticket is created. However, I want it to be
sent from email address, other than the Systemaddress specified for
the queue. I created another email address in the system and specified
it in the Auto Response From: field in when setting up the
Autoresponse.
The Autoresponse is working but it is still sending emails from the
Systemaddress and not the Auto Response From: email address.
Could you please advise how I can resolve this?
Many thanks!
Raushan
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