Re: [otrs] Bulk emptying of a queue

2009-02-03 Thread Maurice James Ny
Check the section in the manual on Generic Agents

-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Stephen Hawkins
Sent: Tuesday, February 03, 2009 1:43 PM
To: otrs@otrs.org
Subject: [otrs] Bulk emptying of a queue

otrs,

I an new to otrs having inherited it.  I have a queue that has nearly 
2000 items in it.  Without individually marking each one as "selected 
for Bulk", is there anyway to easily close, or delete them all.

Thanks,
Steve
-- 
Steve Hawkins
Technical Support Engineer
--
  Palisade Systems, Inc
  2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA
  Email: supp...@palisadesys.com - Web: http://www.palisadesys.com/
  Phone: 1(888) 325-6500
--

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[otrs] Bulk emptying of a queue

2009-02-03 Thread Stephen Hawkins

otrs,

I an new to otrs having inherited it.  I have a queue that has nearly 
2000 items in it.  Without individually marking each one as "selected 
for Bulk", is there anyway to easily close, or delete them all.


Thanks,
Steve
--
Steve Hawkins
Technical Support Engineer
--
 Palisade Systems, Inc
 2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA
 Email: supp...@palisadesys.com - Web: http://www.palisadesys.com/
 Phone: 1(888) 325-6500
--

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