Re: [otrs] Calendar changes not sticking

[Nils Leideck - ITSM]

Hi,

On 27.05.2010, at 14:08, Leonardo Certuche wrote:

> have you checked the admin log?
> what if the files that get written when you make the changes don't have the 
> appropiate permissions?
> 
> They're at /opt/otrs/Kernel/Config/
> 
> On 27 May 2010 15:35, Jason B. Loven  wrote:
> When I make a change to the Calendar working hours for Calendar 1 and hit 
> apply the screen refreshes like it did something but the working hours are 
> back to the original settings. Anyone have any suggestions?
> 
> 


Are you the OTRS Administrator who installed this system?
I guess the times are hard written in $OTRS_HOME/Kernel/Config.pm … which you 
can only modify on OS level.

Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leid...@leidex.net
nils.leid...@otrs.com

http://webint.cryptonode.de / a Fractal project



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Re: [otrs] Calendar changes not sticking

[Leonardo Certuche]

have you checked the admin log?
what if the files that get written when you make the changes don't have the
appropiate permissions?

They're at /opt/otrs/Kernel/Config/


Leonardo Certuche
www.itconsultores.com.co


On 27 May 2010 15:35, Jason B. Loven  wrote:

>  Good afternoon,
>
>
>
> When I make a change to the Calendar working hours for Calendar 1 and hit
> apply the screen refreshes like it did something but the working hours are
> back to the original settings. Anyone have any suggestions?
>
>
>
> Thank you,
> Jason Loven
> Manager - Technical Services
>
> Computer Associates, Inc.
> 36 Thurber Blvd, Smithfield RI 02917
> Phone: (401)232-2600, Fax: (401)232-7778
> Email: jlo...@caisoft.com
> Web: http://www.caisoft.com/
>
>
>
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[otrs] Calendar changes not sticking

[Jason B. Loven]

Good afternoon,

When I make a change to the Calendar working hours for Calendar 1 and hit apply 
the screen refreshes like it did something but the working hours are back to 
the original settings. Anyone have any suggestions?

Thank you,
Jason Loven
Manager - Technical Services
Computer Associates, Inc.
36 Thurber Blvd, Smithfield RI 02917
Phone: (401)232-2600, Fax: (401)232-7778
Email: jlo...@caisoft.com
Web: http://www.caisoft.com/http://www.cainetserv.com/>

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