Is there a Config.pm
option that one can set in order to change the default of the "Answered"
question to "Yes"? Is there something else I might be missing? I've
searched through the lists.otrs.org and doc.otrs.org with no
success.
Thanks in
advance.
- Pete McDonnell
Manager, Technical
Services
Hip
Interactive
Phone: (519) 272-0234
x228
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