Re: [otrs] DBUpdate-to-3.2 errors during upgrade from 3.1.12 -> 3.2.2
* Michiel Beijen : > the ticket_answered column does exist in OTRS 3.1 databases (otherwise the > ticket API would not work); so if it's not there when you run the DBUpdate > SQL this is probably because this is the second time you ran it? Only ran it once, BTW. I cut&pasted from the screen output. -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebra...@charite.deCampus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155 - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] DBUpdate-to-3.2 errors during upgrade from 3.1.12 -> 3.2.2
* Michiel Beijen : > > otrs:/opt/otrs# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql -p -f -u root > > otrs > > Enter password: > > ERROR 1091 (42000) at line 20: Can't DROP 'ticket_answered'; check that > > column/key exists > > > > the ticket_answered column does exist in OTRS 3.1 databases (otherwise the > ticket API would not work); So why would the 3.1 -> 3.2 migration script want to drop that? I mean if it's not there to being with in 3.1, why drop it? -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebra...@charite.deCampus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155 - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] DBUpdate-to-3.2 errors during upgrade from 3.1.12 -> 3.2.2
Hi Ralf, On Mon, Mar 18, 2013 at 2:25 PM, Ralf Hildebrandt < ralf.hildebra...@charite.de> wrote: > otrs:/opt/otrs# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql -p -f -u > root otrs > Enter password: > ERROR 1091 (42000) at line 20: Can't DROP 'ticket_answered'; check that > column/key exists > the ticket_answered column does exist in OTRS 3.1 databases (otherwise the ticket API would not work); so if it's not there when you run the DBUpdate SQL this is probably because this is the second time you ran it? Also re. your remark of the Full Text Index. > Also, the TABLE group_users had two full text indices which I had to > remove due to the chamge from myisam -> innodb. > Full text indexes, really?? We never added those in OTRS code, many customers run on InnoDB and can't have those - or actually could not have those until MySQL 5.6. I think they might be added by your DBA... but they'll not be of much use unless you also implement the WHERE MATCH (fields) AGAINST (string) query somewhere in the OTRS code. -- Mike - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] DBUpdate-to-3.2 errors during upgrade from 3.1.12 -> 3.2.2
otrs:/opt/otrs# bin/otrs.CheckDB.pl Trying to connect to database DSN: DBI:mysql:database=otrs;host=localhost; DatabaseUser: otrs Connected. otrs:/opt/otrs# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql -p -f -u root otrs Enter password: ERROR 1091 (42000) at line 20: Can't DROP 'ticket_answered'; check that column/key exists INFO: Foreign key constraint FK_article_flag_article_id_id does not exist, skipping. INFO: Foreign key constraint FK_article_flag_article_id_id does not exist, skipping. INFO: Foreign key constraint FK_article_flag_create_by_id does not exist, skipping. INFO: Foreign key constraint FK_article_flag_create_by_id does not exist, skipping. ERROR 1091 (42000) at line 37: Can't DROP 'article_flag_create_by'; check that column/key exists ERROR 1091 (42000) at line 41: Can't DROP 'ticket_queue_view'; check that column/key exists Should I worry? So far everything seems to be in perfect working order! Also, the TABLE group_users had two full text indices which I had to remove due to the chamge from myisam -> innodb. -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
