Hello.
One way is to add it directly to the database table. In phpAdmin, there is
a column for 'Default' text when you add a new field or for an existing
field.
HTH.
From: "Prafulla Kumar H.S." <[EMAIL PROTECTED]>
Reply-To: "User questions and discussions about OTRS.org"
To:
Subject: [otrs] Default Text in Ticket Submission Window
Date: Thu, 27 Jul 2006 03:46:27 -0600
Hi,
I want to put some text which will appear in the window when a customer
wants to submit a ticket. Is it possible?
Regards,
Prafulla Kumar
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