Re: [otrs] Disable auto add http link in ticket body text

2009-09-02 Thread LQ Marshall
Would bother trying to disable, most email clients are going to turn it back 
into a link anyway.



 
  
  
   

   
  
  
 


 







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Re: [otrs] Disable auto add http link in ticket body text

2009-09-02 Thread Diego Mayol
Hi Martin


I only want disable in "www.example.com" case.


The problem is when I send information including a text as "FTP Host:
www.example.com" and the recipient read it as "FTP Host:
http://www.example.com"; This is causing a little confusion with
inexperienced users.



Regards,
Diego Mayol


El mié, 02-09-2009 a las 14:30 +0200, Martin Edenhofer escribió:

> Hi Diego,
> 
> 
> 
> is there a reason why you want to disable this feature? 
> 
> 
> IMO it's quite useful. :)
> 
> 
> PS: Do you want disable only adding http-links to "www.example.com" or
> also to "http://www.example.com";?
> 
> 
>  -Martin
> 
> 
> On Sep 2, 2009, at 13:00 , Diego Mayol wrote:
> 
> 
> 
> > Hi Everyone:
> > 
> > Does anyone knows how to disable the auto add link feature in the
> > ticket body text? 
> > 
> > When I send a ticket and contains e.g. www.mydomain.com , OTRS send
> > it as http://www.mydomain.com and I would like to disable this
> > feature.
> > 
> > Thank you in advance.
> > 
> > 
> > Regards,
> > DM
> > 
> 
> 
> 
> 
> -
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Re: [otrs] Disable auto add http link in ticket body text

2009-09-02 Thread Martin Edenhofer

Hi Diego,

is there a reason why you want to disable this feature?

IMO it's quite useful. :)

PS: Do you want disable only adding http-links to "www.example.com" or  
also to "http://www.example.com";?


 -Martin

On Sep 2, 2009, at 13:00 , Diego Mayol wrote:


Hi Everyone:

Does anyone knows how to disable the auto add link feature in the  
ticket body text?


When I send a ticket and contains e.g. www.mydomain.com , OTRS send  
it as http://www.mydomain.com and I would like to disable this  
feature.


Thank you in advance.


Regards,
DM


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Re: [otrs] Disable auto add http link in ticket body text

2009-09-02 Thread Rupp Timo
Hi Diego,

I’d like to switch of this feature, too. As far as I can understand the 
sources, this is not possible without hacking around in Perl.
If you find a solution, please let me know!

Timo Rupp
Leiter Entwicklung

Huber Verlag für Neue Medien GmbH
Lorenzstraße 29
D-76135 Karlsruhe
Tel. +49 721 15118-0
Fax +49 721 15118-11
r...@huberverlag.de<mailto:r...@huberverlag.de>
www.huberverlag.de<http://www.huberverlag.de/>

Huber Verlag für Neue Medien GmbH   -   high speed information
Sitz Karlsruhe, Registergericht: Mannheim (HRB 110836)
Ust.-Identnummer DE213372792, Geschäftsführer: Rainer Kölmel


Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Diego 
Mayol
Gesendet: Mittwoch, 2. September 2009 13:00
An: otrs@otrs.org
Betreff: [otrs] Disable auto add http link in ticket body text

Hi Everyone:

Does anyone knows how to disable the auto add link feature in the ticket body 
text?

When I send a ticket and contains e.g. 
www.mydomain.com<http://www.mydomain.com> , OTRS send it as 
http://www.mydomain.com and I would like to disable this feature.

Thank you in advance.


Regards,
DM



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[otrs] Disable auto add http link in ticket body text

2009-09-02 Thread Diego Mayol
Hi Everyone:

Does anyone knows how to disable the auto add link feature in the ticket
body text? 

When I send a ticket and contains e.g. www.mydomain.com , OTRS send it
as http://www.mydomain.com and I would like to disable this feature.

Thank you in advance.


Regards,
DM


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