Matt Larose a écrit :
Hello otrs list,
Just wondering if anyone had any information on advanced stats taking
for the OTRS system, basically I'm looking for stats based on a per
queue / per agent basis.
Any help greatly appreciated,
Matt
I am testing OpenReports, server and designer :
http://www.opensourcesoft.net/
Apache / tomcat / Java
It is an external solution, but quick and easy.
If someone has another reference, i'm interested.
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