|
I have managed to put in the relevant queues
in the New Tickect window and I tried to put the third queue but it did not
allow me to, this is what I have put in $Self-> {'CustomerPanelOwnSelection'}
= {
'Second Queue' => ‘Helpdesk’
'First Queue' => ‘Business Support’
}; And I get the error below Error: Need TicketID! Comment: Traceback: ERROR:
OTRS-CGI-10 Perl: 5.8.7 OS: linux Time: Tue May 9 09:45:52 2006 Message: Need TicketID! Traceback (17212): Module:
Kernel::System::Ticket::Article::ArticleCreate (v1.94) Line: 84 Module: Kernel::Modules::CustomerTicketMessage::Run
(v1.3) Line: 311 Module:
Kernel::System::Web::InterfaceCustomer::Run (v1.6) Line: 677 Module:
ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler
(v) Line: 47 Module: (eval) (v1.36) Line:
203 Module:
ModPerl::RegistryCooker::run (v1.36) Line: 203 Module:
ModPerl::RegistryCooker::default_handler (v1.36) Line: 169 Module:
ModPerl::Registry::handler (v1.99) Line: 30 From: Is it possible to show the queues on the TO field, on the
new ticket window. I tried to find clues on the manual. Thanks Mamakwa |
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
