You may:
cron an email to otrs.
cron an api ticket creation
read this http://forums.otterhub.org/viewtopic.php?f=53&t=10169#p39638
On Fri, Oct 26, 2012 at 1:52 PM, Gadow, Shawn wrote:
> I read in this thread about this but has anything been done with this yet?
>
>
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> https://otrsteam.ideascale.com/a/dtd/automatically-creation-of-tickets-bei-time-schedule/105471-10369
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> I would really like to use generic agent or an addon to schedule a ticket
> to be created once a month or once a year or some other time variation
> rather than just setting a ticket to pending state each time it comes up.*
> ***
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> Thank you,
>
> Shawn Gadow
>
> Network Administrator
>
> Oregon CUSD 220
>
> ** **
>
> *“Security is when everything is settled*. *When nothing can happen to
> you. Security is the denial of life*.” – Germaine Greer
>
> ** **
>
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