Hi All, Can somebody please guide me in the right direction. I am trying to set up my OTRS so that images are shown in the body of the email rather than having them as attachments. I have read the manual and the only place I can see that needs to be changed is Core::Web::AttachmentDownloadType. I have set this to 'inline', but my images are still coming in as attachments. What else do I need to do please? Thank you, Rosanna
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