Re: [otrs] Incoming email suddenly dead (PostMasterPOP3.pl is already running)

2006-07-20 Thread Jason Turner




Hello list,

Just thought I'd add my experience to this thread since others will probably see it at some point... 

As GL sez, out of the blue my humming OTRS 2.0.4 installation decided to stop receiving mail from the POP mailbox with the error cited below. In my case, I'm pretty sure the error kicked in shortly/immediately after performing an apt-get upgrade on my Debian stable 2.6.8-2-386 installation last night. Unfortunately, I did not pay attention to what got upgraded and I'm a little week with my APT research skills.

GL's follow-up fix sounds good for you Fedora users out there, but have any Debian folks come across this yet and performed a fix? Thanks for any guidance. I shall update the list with my final solution.


--
jt

On Fri, 2006-05-05 at 00:36 +0200, Graham Leggett wrote:


Hi all,

Out of the blue, our OTRS v2.0.4 started sending error messages when it 
tried to receive mail from the POP mailbox.

Trying to run it manually prints the following cryptic message:

-bash-3.00$ bin/PostMasterPOP3.pl -f 1
Notice: PostMasterPOP3.pl is already running but is starting again!
Message 1/3 ([EMAIL PROTECTED]@localhost)
perl: prescan_stmt.c:442: rewrite_execute_stmt: Assertion `ph = 
imp_sth-phc' failed.
Aborted

Has anyone seen this error before?

Is anybody else running OTRS successfully on Redhat Enterprise 4?

Regards,
Graham
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[otrs] Incoming email suddenly dead

2006-05-04 Thread Graham Leggett

Hi all,

Out of the blue, our OTRS v2.0.4 started sending error messages when it 
tried to receive mail from the POP mailbox.


Trying to run it manually prints the following cryptic message:

-bash-3.00$ bin/PostMasterPOP3.pl -f 1
Notice: PostMasterPOP3.pl is already running but is starting again!
Message 1/3 ([EMAIL PROTECTED]@localhost)
perl: prescan_stmt.c:442: rewrite_execute_stmt: Assertion `ph = 
imp_sth-phc' failed.

Aborted

Has anyone seen this error before?

Is anybody else running OTRS successfully on Redhat Enterprise 4?

Regards,
Graham
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Re: [otrs] Incoming email suddenly dead

2006-05-04 Thread Graham Leggett

Graham Leggett wrote:


Trying to run it manually prints the following cryptic message:

-bash-3.00$ bin/PostMasterPOP3.pl -f 1
Notice: PostMasterPOP3.pl is already running but is starting again!
Message 1/3 ([EMAIL PROTECTED]@localhost)
perl: prescan_stmt.c:442: rewrite_execute_stmt: Assertion `ph = 
imp_sth-phc' failed.

Aborted


After lots of Googling again I eventually found this:

http://rt.cpan.org/Public/Bug/Display.html?id=4799

Upgrading perl-DBI and perl-DBD-Pg to the Fedora Core Development 
versions fixed the problem.


Regards,
Graham
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