Re: [otrs] LDAP and OTRS: getting closer

2006-07-27 Thread Boniforti Flavio 

Priyadarsan Roy ha scritto:


Hi Boniforti,

Are you using an OpenLDAP server for Authentication or a Windows AD.


It's Windows 2000 AD.

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Boniforti Flavio
Provincia del Verbano-Cusio-Ossola
Ufficio Informatica

Tecnoparco del Lago Maggiore
Via dell'Industria, 25
28924 Verbania
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Re: [otrs] LDAP and OTRS: getting closer

2006-07-26 Thread Priyadarsan Roy 



Boniforti Flavio wrote:

Hello list!
I'm now getting closer to LDAP-based authentication.
What I now get is that when I try to login as a Customer, I get 
"Panic! no User Data!!!" error.

The log shows that the authentification is ok. Where may the error be?

$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 
'srv-vco-1.provincia.verbania.it';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 
'dc=provincia,dc=verbania,dc=it';

$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 
'CN=ldapuser,OU=Utenti-test,DC=provincia,DC=verbania,DC=it';

$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'ldap';





Hi Boniforti,

Are you using an OpenLDAP server for Authentication or a Windows AD.


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[otrs] LDAP and OTRS: getting closer

2006-07-26 Thread Boniforti Flavio 

Hello list!
I'm now getting closer to LDAP-based authentication.
What I now get is that when I try to login as a Customer, I get "Panic! 
no User Data!!!" error.

The log shows that the authentification is ok. Where may the error be?

$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 
'srv-vco-1.provincia.verbania.it';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 
'dc=provincia,dc=verbania,dc=it';

$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 
'CN=ldapuser,OU=Utenti-test,DC=provincia,DC=verbania,DC=it';

$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'ldap';


Meny thanks
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--
Boniforti Flavio
Provincia del Verbano-Cusio-Ossola
Ufficio Informatica

Tecnoparco del Lago Maggiore
Via dell'Industria, 25
28924 Verbania
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Support orr consulting for your OTRS system?
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