Re: [otrs] Notification mails sent with incorrect sender address
Sendmail NotificationEnvelopeFrom in Core::Sendmail? On Fri, Nov 4, 2011 at 1:39 PM, Ralf Hildebrandt ralf.hildebra...@charite.de wrote: * Gerald Young cryth...@gmail.com: Admin, Queue, specific queue, system address... That's set to another address Will be the sender address of this queue for email answers which works like a charm. It's the automatic notifications, not the answers that have the wrong address. We have defined (within Framework - Core): NotificationSenderName = OTRS Benachrichtigung NotificationSenderEmail = otrs@OTRS_CONFIG_FQDN Yet notification mails are sent like this: Date: Thu, 3 Nov 2011 10:18:09 +0100 From: OTRS Benachrichtigung webmas...@charite.de To: ralf.hildebra...@charite.de Subject: [GB-IT#20031112] New ticket notification! (Test der Benachric [...]) X-Mailer: OTRS Mail Service (3.0.11) Is this a known bug? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Notification mails sent with incorrect sender address
* Gerald Young cryth...@gmail.com: Sendmail NotificationEnvelopeFrom in Core::Sendmail? Not defined... -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Notification mails sent with incorrect sender address
Check your Queue's System Address. On Thu, Nov 3, 2011 at 5:26 AM, Ralf Hildebrandt ralf.hildebra...@charite.de wrote: We have defined (within Framework - Core): NotificationSenderName = OTRS Benachrichtigung NotificationSenderEmail = otrs@OTRS_CONFIG_FQDN Yet notification mails are sent like this: Date: Thu, 3 Nov 2011 10:18:09 +0100 From: OTRS Benachrichtigung webmas...@charite.de To: ralf.hildebra...@charite.de Subject: [GB-IT#20031112] New ticket notification! (Test der Benachric [...]) X-Mailer: OTRS Mail Service (3.0.11) Is this a known bug? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Notification mails sent with incorrect sender address
* Gerald Young cryth...@gmail.com: Check your Queue's System Address. Which setting is that? It happens for all queues... We have defined (within Framework - Core): NotificationSenderName = OTRS Benachrichtigung NotificationSenderEmail = otrs@OTRS_CONFIG_FQDN Yet notification mails are sent like this: Date: Thu, 3 Nov 2011 10:18:09 +0100 From: OTRS Benachrichtigung webmas...@charite.de To: ralf.hildebra...@charite.de Subject: [GB-IT#20031112] New ticket notification! (Test der Benachric [...]) X-Mailer: OTRS Mail Service (3.0.11) Is this a known bug? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Notification mails sent with incorrect sender address
Admin, Queue, specific queue, system address... On Fri, Nov 4, 2011 at 1:04 PM, Ralf Hildebrandt ralf.hildebra...@charite.de wrote: * Gerald Young cryth...@gmail.com: Check your Queue's System Address. Which setting is that? It happens for all queues... We have defined (within Framework - Core): NotificationSenderName = OTRS Benachrichtigung NotificationSenderEmail = otrs@OTRS_CONFIG_FQDN Yet notification mails are sent like this: Date: Thu, 3 Nov 2011 10:18:09 +0100 From: OTRS Benachrichtigung webmas...@charite.de To: ralf.hildebra...@charite.de Subject: [GB-IT#20031112] New ticket notification! (Test der Benachric [...]) X-Mailer: OTRS Mail Service (3.0.11) Is this a known bug? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Notification mails sent with incorrect sender address
* Gerald Young cryth...@gmail.com: Admin, Queue, specific queue, system address... That's set to another address Will be the sender address of this queue for email answers which works like a charm. It's the automatic notifications, not the answers that have the wrong address. We have defined (within Framework - Core): NotificationSenderName = OTRS Benachrichtigung NotificationSenderEmail = otrs@OTRS_CONFIG_FQDN Yet notification mails are sent like this: Date: Thu, 3 Nov 2011 10:18:09 +0100 From: OTRS Benachrichtigung webmas...@charite.de To: ralf.hildebra...@charite.de Subject: [GB-IT#20031112] New ticket notification! (Test der Benachric [...]) X-Mailer: OTRS Mail Service (3.0.11) Is this a known bug? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] Notification mails sent with incorrect sender address
We have defined (within Framework - Core): NotificationSenderName = OTRS Benachrichtigung NotificationSenderEmail = otrs@OTRS_CONFIG_FQDN Yet notification mails are sent like this: Date: Thu, 3 Nov 2011 10:18:09 +0100 From: OTRS Benachrichtigung webmas...@charite.de To: ralf.hildebra...@charite.de Subject: [GB-IT#20031112] New ticket notification! (Test der Benachric [...]) X-Mailer: OTRS Mail Service (3.0.11) Is this a known bug? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebra...@charite.de | http://www.charite.de - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
