Hi Craig,
On Apr 10, 2008, at 19:19 , Craig Meirick wrote:
I am trying to get our OTRS system backed up using the instructions
provided in the
manual using the backup.pl script.
Here is what I am getting when this is ran:
nagios:/opt/otrs/scripts # ./backup.pl -d /backup/
Backup /backup//2008-04-10_11-56/Config.tar.gz ... done
Backup /backup//2008-04-10_11-56/Application.tar.gz ... done
Dump MySQL rdbms ... mysqldump: Got error: 1045: Access denied for
user
'otrs'@'localhost' (using password: YES) when trying to connect
failed
Compress SQL-file... done
nagios:/opt/otrs/scripts #
How can I fix this?
The backup.pl tries to dump the database by using the user, pw and
database settings from Kernel/Config.pm. It looks like the config
settings from Kernel/Config.pm are not working to get the database
connect.
Greetings,
-Martin
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