Re: [otrs] OTRS login: "redirection limit for this URL exceeded"
Graham Leggett wrote: A look in the access log shows this line repeated over and over: 196.31.24.162 - - [25/Mar/2006:09:07:23 -0600] "GET /otrs/index.pl?&Session=10ec825a265cbeacb4730c1ed8af65b286 HTTP/1.1" 302 107 "https://yyy/otrs/index.pl"; "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.12) Gecko/20060130 Red Hat/1.7.12-1.4.2" Some Google searching located http://lists.otrs.org/pipermail/otrs/2005-July/008334.html which described the need to use Apache::compat to stop "weird things" happening. The next problem I face is that mod_perl v2.0.2 has for some reason renamed most of the Apache perl modules from "Apache" to "Apache2". I tried to "fix" some of the problems by creating symlinks from Apache2::compat to Apache::compat (and others), but this hasn't seemed to worked. Is there any hope of getting OTRS to work with mod_perl 2.0.2? My system is running httpd v2.2.0, and downgrading is not practical. In the mean time I have disabled mod_perl entirely, and now OTRS works without errors. Regards, Graham -- smime.p7s Description: S/MIME Cryptographic Signature ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
[otrs] OTRS login: "redirection limit for this URL exceeded"
Hi all, Another problem I am having with my OTRS install: Having dumped the database and started again, and am having a further problem with login. After entering your login details, the message "Redirection limit for this URL exceeded. Unable to load the requested page. This may be caused by cookies that are blocked." is displayed by the browser (Mozilla). A look in the access log shows this line repeated over and over: 196.31.24.162 - - [25/Mar/2006:09:07:23 -0600] "GET /otrs/index.pl?&Session=10ec825a265cbeacb4730c1ed8af65b286 HTTP/1.1" 302 107 "https://yyy/otrs/index.pl"; "Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.12) Gecko/20060130 Red Hat/1.7.12-1.4.2" All lines have differing session ids. I have checked the browser cookie settings, and these are set to the default setting (allow cookies based on privacy settings). Changing the cookie setting to "allow all" makes no difference. Has anybody seen this behaviour before? Regards, Graham -- smime.p7s Description: S/MIME Cryptographic Signature ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
