Re: [otrs] PHP and SOAP
Thanks Roy,
This is exactly what was needed :)
Best Regards,
Aleksander
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Roy
Kaldung
Sent: Wednesday, May 04, 2011 3:14 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] PHP and SOAP
Hi Aleksander,
I wrote a little wrapper class for me and that's my TicketGet method:
public function getTicketData ($ticketId)
{
$ticketData = $this->client->__soapCall('Dispatch',
array($this->username, $this->password, "TicketObject", "TicketGet",
"Result", "ARRAY", "UserID", 1, "TicketID", $ticketId));
$data = array();
foreach (array_keys($ticketData) as $key => $val) {
$data[$key] = $ticketData[$val];
}
$td = array();
for ($i = 0; $i < count($data); $i = $i + 2) {
$td[$data[$i]] = $data[$i + 1];
}
return $td;
}
The method returns a hash array, e.g. $ticketData['TicketFreeText5']
hth,
Roy
--
Roy Kaldung
e-mail: r...@kaldung.com
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Re: [otrs] PHP and SOAP
Hi Aleksander,
I wrote a little wrapper class for me and that's my TicketGet method:
public function getTicketData ($ticketId)
{
$ticketData = $this->client->__soapCall('Dispatch',
array($this->username, $this->password, "TicketObject", "TicketGet",
"Result", "ARRAY", "UserID", 1, "TicketID", $ticketId));
$data = array();
foreach (array_keys($ticketData) as $key => $val) {
$data[$key] = $ticketData[$val];
}
$td = array();
for ($i = 0; $i < count($data); $i = $i + 2) {
$td[$data[$i]] = $data[$i + 1];
}
return $td;
}
The method returns a hash array, e.g. $ticketData['TicketFreeText5']
hth,
Roy
--
Roy Kaldung
e-mail: r...@kaldung.com
-
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
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Re: [otrs] PHP and SOAP
Hello Aleksander, On May 4, 2011, at 14:22 , Aleksander Walesa wrote: > Hi All, > > I’m struggling with SOAP from PHP. I’ve interface set up and can access API. > But when I run this script (to display single ticket data): > There is a d...@otrs.org and a user forum http://forums.otrs.org/viewforum.php?f=64 that could be of help here. I recommend trying both. ///shawn- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] PHP and SOAP
Hi All,
I'm struggling with SOAP from PHP. I've interface set up and can access API.
But when I run this script (to display single ticket data):
http://192.168.9.149/otrs/rpc.pl";;
$soapclient = new SoapClient(null, array('location' => $url,
'uri' => "Core",
'trace' => 1,
'login' => $user,
'password' => $pass,
'style' => SOAP_RPC,
'use' => SOAP_ENCODED));
$ticket = $soapclient->__soapCall("Dispatch", array($user, $pass,
"TicketObject", "TicketGet","TicketID","30","UserID","1"));
var_dump($ticket);
?>
I'm getting such output:
array(146) { ["s-gensym1194"]=> string(3) "Age" ["s-gensym1196"]=>
int(52802585) ["s-gensym1198"]=> string(10) "PriorityID" ["s-gensym1200"]=>
int(3) ["s-gensym1202"]=> string(9) "ServiceID" ["s-gensym1204"]=> string(0) ""
["s-gensym1206"]=> string(16) "TicketFreeText11" ["s-gensym1208"]=> string(0)
"" ["s-gensym1210"]=> string(15) "TicketFreeTime4" ["s-gensym1212"]=> string(0)
"" ["s-gensym1214"]=> string(15) "TicketFreeTime1" ["s-gensym1216"]=> string(0)
"" ["s-gensym1218"]=> string(15) "TicketFreeText6" ["s-gensym1220"]=> string(0)
"" ["s-gensym1222"]=> string(7) "StateID" ["s-gensym1224"]=> int(2)
["s-gensym1226"]=> string(15) "TicketFreeTime5" ["s-gensym1228"]=> string(0) ""
["s-gensym1230"]=> string(14) "EscalationTime" ["s-gensym1232"]=> int(0)
["s-gensym1234"]=> string(15) "TicketFreeTime6" ["s-gensym1236"]=> string(0) ""
["s-gensym1238"]=> string(14) "TicketFreeKey9" ["s-gensym1240"]=> string(0) ""
["s-gensym1242"]=> string(7) "OwnerID" ["s-gensym1244"]=> int(4)
["s-gensym1246"]=> string(7) "Changed" ["s-gensym1248"]=> string(19)
"2009-08-31 10:43:54" ["s-gensym1250"]=> string(5) "Owner" ["s-gensym1252"]=>
string(10) "lsmolinski" ["s-gensym1254"]=> string(15) "TicketFreeText7"
["s-gensym1256"]=> string(0) "" ["s-gensym1258"]=> string(15) "TicketFreeKey11"
["s-gensym1260"]=> string(0) "" ["s-gensym1262"]=> string(7) "Created"
["s-gensym1264"]=> string(19) "2009-08-31 10:43:52" ["s-gensym1266"]=>
string(15) "TicketFreeText4" ["s-gensym1268"]=> string(0) "" ["s-gensym1270"]=>
string(7) "QueueID" ["s-gensym1272"]=> int(4) ["s-gensym1274"]=> string(15)
"TicketFreeText2" ["s-gensym1276"]=> string(0) "" ["s-gensym1278"]=> string(14)
"TicketFreeKey6" ["s-gensym1280"]=> string(0) "" ["s-gensym1282"]=> string(8)
"TicketID" ["s-gensym1284"]=> int(30) ["s-gensym1286"]=> string(14)
"TicketFreeKey5" ["s-gensym1288"]=> string(0) "" ["s-gensym1290"]=> string(16)
"TicketFreeText12" ["s-gensym1292"]=> string(0) "" ["s-gensym1294"]=>
string(22) "EscalationResponseTime" ["s-gensym1296"]=> int(0)
["s-gensym1298"]=> string(13) "UnlockTimeout" ["s-gensym1300"]=>
int(1251708234) ["s-gensym1302"]=> string(15) "TicketFreeTime3"
["s-gensym1304"]=> string(0) "" ["s-gensym1306"]=> string(11) "ArchiveFlag"
["s-gensym1308"]=> string(1) "n" ["s-gensym1310"]=> string(15)
"TicketFreeText3" ["s-gensym1312"]=> string(0) "" ["s-gensym1314"]=> string(14)
"CustomerUserID" ["s-gensym1316"]=> NULL ["s-gensym1318"]=> string(15)
"TicketFreeText8" ["s-gensym1320"]=> string(0) "" ["s-gensym1322"]=> string(15)
"TicketFreeText9" ["s-gensym1324"]=> string(0) "" ["s-gensym1326"]=> string(4)
"Type" ["s-gensym1328"]=> string(7) "Problem" ["s-gensym1330"]=> string(14)
"TicketFreeKey7" ["s-gensym1332"]=> string(0) "" ["s-gensym1334"]=> string(11)
"Responsible" ["s-gensym1336"]=> string(10) "lsmolinski" ["s-gensym1338"]=>
string(16) "TicketFreeText10" ["s-gensym1340"]=> string(0) ""
["s-gensym1342"]=> string(13) "ResponsibleID" ["s-gensym1344"]=> int(4)
["s-gensym1346"]=> string(15) "TicketFreeKey16" ["s-gensym1348"]=> string(0) ""
["s-gensym1350"]=> string(14) "TicketFreeKey3" ["s-gensym1352"]=> string(0) ""
["s-gensym1354"]=> string(19) "RealTillTimeNotUsed" ["s-gensym1356"]=> int(0)
["s-gensym1358"]=> string(7) "GroupID" ["s-gensym1360"]=> int(7)
["s-gensym1362"]=> string(15) "TicketFreeKey13" ["s-gensym1364"]=> string(0) ""
["s-gensym1366"]=> string(10) "CustomerID" ["s-gensym1368"]=> NULL
["s-gensym1370"]=> string(14) "TicketFreeKey1" ["s-gensym1372"]=> string(0) ""
["s-gensym1374"]=> string(6) "TypeID" ["s-gensym1376"]=> int(1)
["s-gensym1378"]=> string(8) "Priority" ["s-gensym1380"]=> string(8) "3 normal"
["s-gensym1382"]=> string(15) "TicketFreeKey12" ["s-gensym1384"]=> string(12)
"MasterTicket" ["s-gensym1386"]=> string(15) "TicketFreeKey10"
["s-gensym1388"]=> string(0) "" ["s-gensym1390"]=> string(14) "TicketFreeKey8"
["s-gensym1392"]=> string(0) "" ["s-gensym1394"]=> string(9) "UntilTime"
["s-gensym1396"]=> int(0) ["s-gensym1398"]=> string(15) "TicketFreeText1"
["s-gensym1400"]=> string(0) "" ["s-gensym1402"]=> string(20)
"EscalationUpdateTime" ["s-gensym1404"]=> int(0) ["s-gensym1406"]=> string(15)
"TicketFreeTime2" ["s-gensym1408"]=> string(0) "" ["s-gensym14
