Hi,
I've literally just installed OTRS and I'm trying to setup a pop3
mailbox pickup. OTRS 2.0.4p01-17 (on Debian), Mailbox on
Exchange.2003.
I've created a mailbox on our mail system
Mail arrives in the mailbox.
I can login and check it via a pc client.
Using the same credentials on the OTRS system, I see the following
error in the system log.
Wed Jun 6 16:00:01 2007 error OTRS-PM3-10 Can't connect to mail.domain.com
From a shell :
# ./PostMasterPOP3.pl
ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: linux Time: Wed Jun 6 16:01:24 2007
Message: Can't connect to mail.domain.com
Traceback (8805):
Module: main::FetchMail (v1.17) Line: 154
Module: ./PostMasterPOP3.pl (v1.17) Line: 126
connecting via fetchmail works...
# fetchmail -c -u helpdesk mail.domain.com
1 message (1 seen) for helpdesk at mail.domain.com
I don't understand why OTRS is having difficulty accessing the mailbox.
Can anyone suggest my next step ?
Thanks
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
