I would like a "- Please Select -" at the top of the queue list for a new customer ticket.
I tried playing with "CustomerPanelOwnSelection" and get the proper list, but if they select "- Please Select -" (which is not a real queue) they get a "Error: Need TicketID! " error. Is there an easy way to give just a "you need to select a real queue" error? -- -- Steven http://www.glimasoutheast.org _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/