Hello, I was looking at the print ticket function, and I was wondering if there is a way for the agent to print a ticket and exclude the internal notes.
The customer user can do this, but there is no way to do this as an agent. Is there a way to make this happen? Thanks, Jim _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
