RE: [otrs] Problem in otrs.conf
Did you correct te lines in: /etc/httpd/conf.d/otrs.conf ?? PerlModule Apache == Apache2 PerlInitHandler Apache == Apache2 Regards, Peter van Beugen -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Joe Fusco Verzonden: woensdag 5 juli 2006 22:40 Aan: otrs@otrs.org Onderwerp: [otrs] Problem in otrs.conf I'm using Fedora Core 5 and have installed the otrs rpm. The included readme says install the rpm, restart apache, and launch the web configuration. Apache still won't start. When I rename the /etc/conf.d/otrs.conf file, httpd starts just fine. That tells me the problem is in the otrs.conf file... but where? I'm not getting any feedback, other than a warning about a useless use of AllowOverride, that tells me where the problem might be. ANY help is appreciated. Thanks Joe Fusco Network Manager Ocean Dental Corporate Headquarters 206 W. 6th Stillwater, OK 74074 Ph: 405.707.0600 Fax: 405.707.7129 Cell: 405.612.8040 PLEASE NOTE NEW EMAIL ADDRESS Email: [EMAIL PROTECTED] Customer Service: The state of voluntary subjection to a customer, the condition of being bound to service. IMPORTANT - This e-mail message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that we do not consent to any reading, dissemination, distribution or copying of this e-mail message. If you have received this communication in error, please notify the sender immediately by return e-mail, delete this e-mail, delete the transmitted information and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal. Violators may be prosecuted. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late, incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] Problem in otrs.conf
Disable SELinux use command setenforce 0Peter van Beugen [EMAIL PROTECTED] wrote: Did you correct te lines in: /etc/httpd/conf.d/otrs.conf ??PerlModule Apache == Apache2PerlInitHandler Apache == Apache2Regards,Peter van Beugen-Oorspronkelijk bericht-Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens JoeFuscoVerzonden: woensdag 5 juli 2006 22:40Aan: otrs@otrs.orgOnderwerp: [otrs] Problem in otrs.confI'm using Fedora Core 5 and have installed the otrs rpm. The includedreadme says install the rpm, restart apache, and launch the webconfiguration. Apache still won't start. When I rename the/etc/conf.d/otrs.conf file, httpd starts just fine. That tells me theproblem is in the otrs.conf file... but where? I'm not getting anyfeedback, other than a warning about a useless use of AllowOverride,that tells me where the problem might be.ANY help is appreciated.ThanksJoe FuscoNetwork ManagerOcean Dental Corporate Headquarters206 W. 6thStillwater, OK 74074Ph: 405.707.0600Fax: 405.707.7129Cell: 405.612.8040PLEASE NOTE NEW EMAIL ADDRESSEmail: [EMAIL PROTECTED]Customer Service: The state of voluntary subjection to a customer, thecondition of being bound to service. IMPORTANT - This e-mail message is intended only for the use of theindividual or entity to which it is addressed, and may containinformation that is privileged, confidential and exempt from disclosureunder applicable law. If you are not the intended recipient, you arehereby notified that we do not consent to any reading, dissemination,distribution or copying of this e-mail message. If you have receivedthis communication in error, please notify the sender immediately byreturn e-mail, delete this e-mail, delete the transmitted informationand destroy any copies. Any dissemination or use of this information bya person other than the intended recipient is unauthorized and may beillegal. Violators may be prosecuted. E-mail transmission cannot be guaranteed to be secure or error-free asinformation could be intercepted, corrupted, lost, destroyed, arrivelate, incomplete, or contain viruses. The sender therefore does notaccept liability for any errors or omissions in the contents of thismessage, which arise as a result of e-mail transmission.___OTRS mailing list: otrs - Webpage: http://otrs.org/Archive: http://lists.otrs.org/pipermail/otrsTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrsSupport orr consulting for your OTRS system?=http://www.otrs.com/___OTRS mailing list: otrs - Webpage: http://otrs.org/Archive: http://lists.otrs.org/pipermail/otrsTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrsSupport orr consulting for your OTRS system?= http://www.otrs.com/ Yahoo! India Answers: Share what you know. Learn something new Click here Catch all the FIFA World Cup 2006 action on Yahoo! India Click here___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] Problem in otrs.conf
Joe, I'm not really sure what you're getting at but here are a few suggestions. 1. Make sure SELinux is disabled. If this is not disabled, it will give you a 500 error on your server when trying access the installer.pl file. You can do this temporarily by executing: setenforce 0 Off the top of my head, I can't remember how to permanently disable it, but I think it's somewhere in the /etc/httpd/conf/httpd.conf/ labeled as SELINUX 2. Out of the box, OTRS is not configured to work with Apache2, because the RPM's have been compiled with with old apache info. The latest RPM was compiled for FC3, which was prior to Apache2's release (to my knowledge) You will have to make 3 changes to the otrs.conf file in order for it to start httpd properly. In your otrs.conf (/etc/httpd/conf.d/otrs.conf) make the following changes: Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl *TO* PerlRequire /opt/otrs/scripts/apache2-perl-startup.pl PerlModule Apache::Reload *TO* PerlModule Apache2::Reload PerlInitHandler Apache::Reload *TO* PerlInitHandler Apache2::Reload That should get everything up and running, but post back if you have any more difficulties. Thanks, Mike Pietersen, A+, MCP All State Fastener Corporation mikep[at]allstatefastener[dot]com IT (586) 498-1388 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe Fusco Sent: Wednesday, July 05, 2006 4:40 PM To: otrs@otrs.org Subject: [otrs] Problem in otrs.conf I'm using Fedora Core 5 and have installed the otrs rpm. The included readme says install the rpm, restart apache, and launch the web configuration. Apache still won't start. When I rename the /etc/conf.d/otrs.conf file, httpd starts just fine. That tells me the problem is in the otrs.conf file... but where? I'm not getting any feedback, other than a warning about a useless use of AllowOverride, that tells me where the problem might be. ANY help is appreciated. Thanks Joe Fusco Network Manager Ocean Dental Corporate Headquarters 206 W. 6th Stillwater, OK 74074 Ph: 405.707.0600 Fax: 405.707.7129 Cell: 405.612.8040 PLEASE NOTE NEW EMAIL ADDRESS Email: [EMAIL PROTECTED] Customer Service: The state of voluntary subjection to a customer, the condition of being bound to service. IMPORTANT - This e-mail message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that we do not consent to any reading, dissemination, distribution or copying of this e-mail message. If you have received this communication in error, please notify the sender immediately by return e-mail, delete this e-mail, delete the transmitted information and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal. Violators may be prosecuted. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late, incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
[otrs] Problem in otrs.conf
I'm using Fedora Core 5 and have installed the otrs rpm. The included readme says install the rpm, restart apache, and launch the web configuration. Apache still won't start. When I rename the /etc/conf.d/otrs.conf file, httpd starts just fine. That tells me the problem is in the otrs.conf file... but where? I'm not getting any feedback, other than a warning about a useless use of AllowOverride, that tells me where the problem might be. ANY help is appreciated. Thanks Joe Fusco Network Manager Ocean Dental Corporate Headquarters 206 W. 6th Stillwater, OK 74074 Ph: 405.707.0600 Fax: 405.707.7129 Cell: 405.612.8040 PLEASE NOTE NEW EMAIL ADDRESS Email: [EMAIL PROTECTED] Customer Service: The state of voluntary subjection to a customer, the condition of being bound to service. IMPORTANT - This e-mail message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that we do not consent to any reading, dissemination, distribution or copying of this e-mail message. If you have received this communication in error, please notify the sender immediately by return e-mail, delete this e-mail, delete the transmitted information and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal. Violators may be prosecuted. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late, incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
