Re: [otrs] Queue Selection in Customer Search

2009-03-06 Thread Marco Vannini
I've explored quite all the dtl and pm files, I think to be near at
the solution. There should be  an equivalent of

AgentTicketSearch.pm:$Param{'QueuesStrg'} =
$Self->{LayoutObject}->AgentQueueListOption(

in Customer...


The problem is that our customer would like to use the tool to track
the installations requested in an environment for making a pack of
request for another environment. I mean, they can use SIT::Install,
PREPROD::Install and in a future PROD::Install. The request for the
PROD should be well studied after having analyzed the previous
installation. For them, they said, it would be much more fast having
this kind of selection.

Thank you again.

MV


Ted Turner  - "Sports is like a war without the killing."


On Thu, Feb 26, 2009 at 5:27 PM, Marco Vannini  wrote:
> Hi all,
>
> It is possible to let customer have Queue selection in their search panel ?
>
> Tx
>
> MV
>
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[otrs] Queue Selection in Customer Search

2009-02-26 Thread Marco Vannini
Hi all,

It is possible to let customer have Queue selection in their search panel ?

Tx

MV
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