[otrs] R: Re: default service/SLA
I've cleared any other Il giorno 17/feb/2010 23:20, Leonardo Certuche leonardo.certu...@itcon-ltda.com ha scritto: Hi, Do you also have hand picked services per-customer? If I remember well, when you have associated certain services to given customers, the Default Services list does not apply Leonardo Certuche On Wed, Feb 17, 2010 at 4:45 AM, Marco Vannini marco.vann...@gmail.com wrote: Hi all, we are trying to use the default service for tickets but it does not seems to work. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
[otrs] R: Re: default service/SLA
Sorry... i'm on phone... retrying ... i've cleared any other assignments and defined only the default Il giorno 17/feb/2010 23:20, Leonardo Certuche leonardo.certu...@itcon-ltda.com ha scritto: Hi, Do you also have hand picked services per-customer? If I remember well, when you have associated certain services to given customers, the Default Services list does not apply Leonardo Certuche On Wed, Feb 17, 2010 at 4:45 AM, Marco Vannini marco.vann...@gmail.com wrote: Hi all, we are trying to use the default service for tickets but it does not seems to work. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
