Re: [otrs] Re: OTRS death spiral

2004-09-08 Thread Jeff Griffiths 

Wes Plate wrote:
Or lots of phantom article-less tickets.  Would love to know how that
happened!
do you have the web / customer interface available publicly? maybe 
someone was trying to script bomb that web form.

Jeff

___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

Re: [otrs] Re: OTRS death spiral

2004-09-08 Thread Wes Plate 
On 9/8/04 5:02 AM, "Peter Gervai" wrote:

>> After rebooting the system, then deleting all the empty article records,
>> OTRS seems happier, I was able to create a test ticket.  I hope it
>> doesn't
>> do this oddness again.
> 
> I think I remember seeing a bug in BTS about otrs opening many
> db connections for lots of incoming email.

Or lots of phantom article-less tickets.  Would love to know how that
happened!


-- 
Wes Plate
 Automatic Duck, Inc.
  http://www.wesplate.com
   http://www.automaticduck.com


___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

[otrs] Re: OTRS death spiral

2004-09-08 Thread Peter Gervai 
On Wed, 08 Sep 2004 04:58:05 -0700, Wes Plate <[EMAIL PROTECTED]>  
wrote:

After rebooting the system, then deleting all the empty article records,
OTRS seems happier, I was able to create a test ticket.  I hope it  
doesn't
do this oddness again.
I think I remember seeing a bug in BTS about otrs opening many
db connections for lots of incoming email.
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/