Hi Biro,
If I understand you correctly, you can achieve what you want to do by
using the "Free Fields" button.
Documented here http://www.mail-archive.com/otrs@otrs.org/msg35045.html
BR,
Cyrille
Le 5/03/2013 11:39, BIRO Zoltan a écrit :
Hi All,
We would like to change the Subject field in AgentTicketZoom, is it
possible to do somehow?
Thanks!
Zoltan
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