Hi,
Des Quinn schrieb:
Hi,
In 1.3 when I was viewing tickets in the Agent view all the responses were
in a Flat view as opposed to the Threaded view that you get with v2. Is
there a parameter that can be changed so that I can have this behaviour
again. When I zoom in on a ticket I want to be able to read all the content
on that ticket in one long page rather than clicking on all the entries. I
Ticket::Frontend::ZoomExpand
know I cant get the print layout but it keeps asking me for a printer to
print to :(
I searched for the Javascript-print-command and disabled it within the
sourcecode. The feature of disabling the print dialog via sysconfig
would be nice for further versions of OTRS.
appreciate any help
Regards
Des Quinn
Equinox Consulting
www.equinox-consulting.co.uk
Bye, Alex
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