Re: [otrs] Upgrade OTRS2.2.7 on UBUNTU to 2.3.4

2009-04-17 Thread Trasschaert Karl


Hi,
thx for the link, i've downloaded the .deb file

When i try the db upgrade i've a error:

Error 1146 (42S02) at line 8 : Table 'otrs.system_user' doesn't exist.

any idea?

Karl
From: shawn.beas...@otrs.com
To: otrs@otrs.org
Date: Wed, 15 Apr 2009 18:50:40 +0200
Subject: Re: [otrs] Upgrade OTRS2.2.7 on UBUNTU to 2.3.4

Hi,
Look here ;) Aptitude is your friend, not your enemy.

http://packages.debian.org/search?keywords=otrs2
On 15.04.2009, at 10:57, Trasschaert Karl wrote:HI,

I'm using otrs 2.2.7 on a ubuntu 8.04, OTRS has been instaled from APT.

How can i upgrade OTRS to version 2.3.4 ?

Thx in advance

Karl

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Re: [otrs] Upgrade OTRS2.2.7 on UBUNTU to 2.3.4

2009-04-15 Thread Shawn Beasley

Hi,

Look here ;) Aptitude is your friend, not your enemy.

http://packages.debian.org/search?keywords=otrs2

On 15.04.2009, at 10:57, Trasschaert Karl wrote:


HI,

I'm using otrs 2.2.7 on a ubuntu 8.04, OTRS has been instaled from  
APT.


How can i upgrade OTRS to version 2.3.4 ?

Thx in advance

Karl

Tout ce dont vous avez besoin sur le net et sur votre PC: 100%  
gratuit !  
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--

Shawn Beasley
Support Technician

((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing
  Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18
   http://www.otrs.com/ :: Communication with success!


Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003 240 97505
Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstand: André Mindermann (Vorsitzender), Martin Edenhofer

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http://www.otrs.com/de/support/enterprise-subscription/

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Re: [otrs] Upgrade OTRS2.2.7 on UBUNTU to 2.3.4

2009-04-15 Thread Trasschaert Karl

HI,

I've try to upgrade from the diff file but i have some error:

can't find file to patch at input line 91304
Perhaps you used the wrong -p or --strip option?
The text leading up to this was:
--
|diff -Nru /tmp/GHMikLLkfb/otrs2-2.2.7/Kernel/Modules/AgentTicketLock.pm 
/tmp/HexvWzcHTJ/otrs2-2.3.2/Kernel/Modules/AgentTicketLock.pm
|--- otrs2-2.2.7/Kernel/Modules/AgentTicketLock.pm2007-01-20 
18:04:49.0 +
|+++ otrs2-2.3.2/Kernel/Modules/AgentTicketLock.pm2008-05-08 
10:36:36.0 +0100
--
File to patch: 

Any idea what's the file path ?

Maybe i'm doing something wrong but i don't know what.

Thx

Karl

From: karl...@hotmail.com
To: otrs@otrs.org
Date: Wed, 15 Apr 2009 08:57:27 +0000
Subject: [otrs] Upgrade OTRS2.2.7 on UBUNTU to 2.3.4








HI,

I'm using otrs 2.2.7 on a ubuntu 8.04, OTRS has been instaled from APT.

How can i upgrade OTRS to version 2.3.4 ?

Thx in advance

Karl

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[otrs] Upgrade OTRS2.2.7 on UBUNTU to 2.3.4

2009-04-15 Thread Trasschaert Karl

HI,

I'm using otrs 2.2.7 on a ubuntu 8.04, OTRS has been instaled from APT.

How can i upgrade OTRS to version 2.3.4 ?

Thx in advance

Karl

_
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