Re: [otrs] installation problem on SUSE 11
Being a suse distro, yo can easily satisfy most of the requirements using yast. >From command line type yast (command-lined) or yast2 (graphical), choose software management, insert the suse DVD and you'll be able to install any package needed. Which packages? Check http://doc.otrs.org/2.3/en/html/x414.html#installation-of-needed-perl-modulesand http://www.otrs.com/en/products/otrsitsm/system-requirements/ 2009/1/27 sanjeev rao > in other distro's it can be done as follows > > perl -MCPAN -e shell > > #install Apache2::Reload > > can you try similar for suse? > > > --- On *Tue, 1/27/09, Bharat Malik * wrote: > > From: Bharat Malik > Subject: RE: [otrs] installation problem on SUSE 11 > To: sosweet_...@yahoo.com, "'User questions and discussions about OTRS.'" > > Date: Tuesday, January 27, 2009, 2:24 PM > > > Hi Sanjeev, > > > > Following is error in log file of apache2. > > > > > > [Tue Jan 27 14:15:42 2009] [error] Can't locate Apache2/Reload.pm in @INC > (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/ > /srv/www/perl-lib /usr/lib/perl5/5.10.0/i586-linux-thread-multi > /usr/lib/perl5/5.10.0 > /usr/lib/perl5/site_perl/5.10.0/i586-linux-thread-multi > /usr/lib/perl5/site_perl/5.10.0 > /usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi > /usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl . /srv/www) at > (eval 110) line 3.\n > > [Tue Jan 27 14:15:42 2009] [error] Can't load Perl module Apache2::Reload > for server linux-0yq4.site:0, exiting... > > > > > > Thanks & Regards > > Bharat > > > -- > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of > *sanjeev rao > *Sent:* Tuesday, January 27, 2009 12:40 PM > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] installation problem on SUSE 11 > > > > i dont think so, can you please check the log files of apache (access,error > logs) and update here? > > --- On *Tue, 1/27/09, Bharat Malik * wrote: > > From: Bharat Malik > Subject: Re: [otrs] installation problem on SUSE 11 > To: otrs@otrs.org > Date: Tuesday, January 27, 2009, 10:05 AM > > > > Hi, > > I am facing problem during the installation of otrs on open SUSE 11. As I > install otrs, my webserver (apache2) services will be automatically > terminated. > > Is it a problem of otrs version? Please help me. > > > > Thanks & Regards > > Bharat > > ___ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > > > ___ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Leonardo Certuche 301 284 6250 leonardo.certu...@itcon-ltda.com www.itcon-ltda.com Medellín, Colombia ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] installation problem on SUSE 11
in other distro's it can be done as follows perl -MCPAN -e shell #install Apache2::Reload can you try similar for suse? --- On Tue, 1/27/09, Bharat Malik wrote: From: Bharat Malik Subject: RE: [otrs] installation problem on SUSE 11 To: sosweet_...@yahoo.com, "'User questions and discussions about OTRS.'" Date: Tuesday, January 27, 2009, 2:24 PM Hi Sanjeev, Following is error in log file of apache2. [Tue Jan 27 14:15:42 2009] [error] Can't locate Apache2/Reload.pm in @INC (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/ /srv/www/perl-lib /usr/lib/perl5/5.10.0/i586-linux-thread-multi /usr/lib/perl5/5.10.0 /usr/lib/perl5/site_perl/5.10.0/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.10.0 /usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi /usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl . /srv/www) at (eval 110) line 3.\n [Tue Jan 27 14:15:42 2009] [error] Can't load Perl module Apache2::Reload for server linux-0yq4.site:0, exiting... Thanks & Regards Bharat From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of sanjeev rao Sent: Tuesday, January 27, 2009 12:40 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] installation problem on SUSE 11 i dont think so, can you please check the log files of apache (access,error logs) and update here? --- On Tue, 1/27/09, Bharat Malik wrote: From: Bharat Malik Subject: Re: [otrs] installation problem on SUSE 11 To: otrs@otrs.org Date: Tuesday, January 27, 2009, 10:05 AM Hi, I am facing problem during the installation of otrs on open SUSE 11. As I install otrs, my webserver (apache2) services will be automatically terminated. Is it a problem of otrs version? Please help me. Thanks & Regards Bharat ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] installation problem on SUSE 11
Hi Sanjeev, Following is error in log file of apache2. [Tue Jan 27 14:15:42 2009] [error] Can't locate Apache2/Reload.pm in @INC (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/ /srv/www/perl-lib /usr/lib/perl5/5.10.0/i586-linux-thread-multi /usr/lib/perl5/5.10.0 /usr/lib/perl5/site_perl/5.10.0/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.10.0 /usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi /usr/lib/perl5/vendor_perl/5.10.0 /usr/lib/perl5/vendor_perl . /srv/www) at (eval 110) line 3.\n [Tue Jan 27 14:15:42 2009] [error] Can't load Perl module Apache2::Reload for server linux-0yq4.site:0, exiting... Thanks & Regards Bharat _ From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of sanjeev rao Sent: Tuesday, January 27, 2009 12:40 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] installation problem on SUSE 11 i dont think so, can you please check the log files of apache (access,error logs) and update here? --- On Tue, 1/27/09, Bharat Malik wrote: From: Bharat Malik Subject: Re: [otrs] installation problem on SUSE 11 To: otrs@otrs.org Date: Tuesday, January 27, 2009, 10:05 AM Hi, I am facing problem during the installation of otrs on open SUSE 11. As I install otrs, my webserver (apache2) services will be automatically terminated. Is it a problem of otrs version? Please help me. Thanks & Regards Bharat ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] installation problem on SUSE 11
i dont think so, can you please check the log files of apache (access,error logs) and update here? --- On Tue, 1/27/09, Bharat Malik wrote: From: Bharat Malik Subject: Re: [otrs] installation problem on SUSE 11 To: otrs@otrs.org Date: Tuesday, January 27, 2009, 10:05 AM Hi, I am facing problem during the installation of otrs on open SUSE 11. As I install otrs, my webserver (apache2) services will be automatically terminated. Is it a problem of otrs version? Please help me. Thanks & Regards Bharat ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] installation problem on SUSE 11
Hi, I am facing problem during the installation of otrs on open SUSE 11. As I install otrs, my webserver (apache2) services will be automatically terminated. Is it a problem of otrs version? Please help me. Thanks & Regards Bharat ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
