[otrs] new OTRS installation

[Andrew Meyer]

What does this error mean:

Software error:

Died at /var/www/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm line
2138.

 

 

Andrew Meyer

Unix Systems Administrator

314-787-0681  x39

314-565-0868 (cell)

1300 Hampton Ave.

Ste. 200

Saint Louis, MO 63139

 

http://www.precisionpractice.com/

 

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Re: [otrs] new OTRS installation

[Nils Breunese (Lemonbit)]

Andrew Meyer wrote:


What does this error mean:
Software error:
Died at /var/www/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm  
line 2138.


I'd start by looking at that line for a clue and checking whether you  
have all needed Perl modules installed (~otrs/bin/otrs.checkModules).


Nils Breunese.
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AW: [otrs] new OTRS installation

[Armann, Gregor]

Hi!

 What does this error mean:
 Software error:
 Died at /var/www/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm
 line 2138.


If you just have a fresh installation on a different directory then
/opt/otrs... set manually in ...otrs/Kernel/Config.pm


After:
package Kernel::Config;

sub Load {
my $Self = shift;
#  #
#  #
#  #
# Start of your own config options!!!  #
#  #
#  #
#  #


This line:
$Self-{Home} = '/yourpath/otrs';


Gregor Armann

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