Hi Sean, On Wed, Aug 20, 2003 at 04:48:48PM -0400, Sean Ellicott wrote: > I have installed OTRS 1.13 on a new redhat 9 installation > everything seems to be working correctly except the new ticket notification emails. > > they are only being sent to one person weather they are part of the group assigned > to the queue or not. > > it is user ID 2 > > the first user i created > > does anybody have any ideas?
Maybe this part helps you: -=> http://doc.otrs.org/1.1/html/system-notification.html#SYSTEM-NOTIFICATION-AGENT Normally the new ticket notification is working fine, please check it again. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
