FW: [otrs] Active Directory

Thu, 29 Jun 2006 01:12:15 -0700

Title: Re: [otrs] Active Directory

Can some one please help me, how can I disable the Customer User Management. I am trying to sort the problem below.

 

Thanks

 

From: Mamakwa M. Sefiri
Sent: 23 June 2006 08:06 AM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] Active Directory

 

One of my customers who joined our organization last week tried to log in yesterday and today, and this is the error that she gets “Login failed! Your username or password was entered incorrectly. “

 

I have checked on the Customer User Management her details are not there.

From: Andy Lubel [mailto:[EMAIL PROTECTED]
Sent: 22 June 2006 04:20 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Active Directory

 

They need to log in.


On 6/22/06 8:40 AM, "Mamakwa M. Sefiri" <[EMAIL PROTECTED]> wrote:

I have activated the Customer User Groups Management some time ago, and it works fine, but the problem is it does not automatically update itself. I have added new Customer on our Active Directory and the do not appear on Customer User Groups Management. Please advise.
 
Thanks
Mamakwa

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