I have few problems
The
system shows nothing on My tickets when Customer are logged in.
The
system does not send Customers notifications when their calls are closed.
When
I search on FAQ the system gives nothing, this happens only when I am
logged in as a Customer.
Thanks
From: Mamakwa M. Sefiri
Sent: 19 July 2006 10:47 AM
To: User
questions and discussions about OTRS.org
Subject: FW: [otrs] Customer
Ticket(My Tickets)
I desperately on help on this one, I just
need clue on how to fix the problem below
From: Mamakwa M. Sefiri
Sent: 17 July 2006 11:27 AM
To: User
questions and discussions about OTRS.org
Subject: [otrs] Customer Ticket(My
Tickets)
Good day
I realized this morning that customer cant see their
logged tickets on My Tickets. I can see all the tickets that I have logged when
I have logged in as a Customer. I have tried to log in as 4 different customers
and there was nothing on My Tickets.
Please advice
Thanks
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