Re: [otrs] How is FAQ used? FAQ help suggestions

2007-12-02 Thread DataForce CRM
Is this a wise ass comment? 
I got a legit query and you waste my time? Why? 

You stupid f_ 
- Original Message - 
From: Maurice James Ny [EMAIL PROTECTED] 
To: User questions and discussions about OTRS.org otrs@otrs.org 
Sent: Friday, November 30, 2007 6:18:47 PM (GMT-0600) America/Chicago 
Subject: RE: [otrs] How is FAQ used? FAQ help suggestions 





You have to create your FAQ from scratch. 

Common problems with common solutions 



Question: How do I restart my computer running windows XP 



Solution: Click on “Start” , click “Turn off computer”. When prompted select 
from the drop down box that appears “Restart” 






From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of DataForce CRM 
Sent: Friday, November 30, 2007 3:15 AM 
To: User questions and discussions about OTRS.org 
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions 



What does FAQ do? I see no way to add content to it. 

Regards, 

Jim Romano 
GM - 817-886-0380 - Skype: DataForceCRM 
http://www.dataforcecrm.com 
Visit site for Live Demos, Screenshots,  Customer Support 

- Original Message - 
From: Shawn Beasley [EMAIL PROTECTED] 
To: User questions and discussions about OTRS.org otrs@otrs.org 
Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago 
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions 

Hi Jim 

 How can I promote a ticket answer to faq? how are you fellas using 
 FAQ? 

You cannot do this with the FAQ. That is why you cannot find it. 


If you like we can develop this for you. Contact us at [EMAIL PROTECTED] 

((enjoy)) 

Shawn Beasley 

-- 
((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing 
Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 
http://www.otrs.com/ :: Communication with success! 


Geschäftssitz: Bad Homburg 
Amtsgericht Bad Homburg, HRB 10751 
Steuernummer: 003/240/97505 

Aufsichtsratsvorsitzender: Burchard Steinbild 
Vorstandsvorsitzender: André Mindermann 

-- 
Regards, 

Jim Romano 
GM - 817-886-0380 - Skype: DataForceCRM 
http://www.dataforcecrm.com 
Visit site for Live Demos, Screenshots,  Customer Support 
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Re: [otrs] How is FAQ used? FAQ help suggestions

2007-12-02 Thread Nils Breunese (Lemonbit)

DataForce CRM wrote:


- Original Message -
From: Shawn Beasley [EMAIL PROTECTED]
To: User questions and discussions about OTRS.org otrs@otrs.org
Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions

Hi Jim

 How can I promote a ticket answer to faq? how are you fellas using
 FAQ?

You cannot do this with the FAQ. That is why you cannot find it.

If you like we can develop this for you. Contact us at [EMAIL PROTECTED]

((enjoy))

 Shawn Beasley




Is this a wise ass comment?
I got a legit query and you waste my time? Why?


Why is telling you some feature is not available wasting your time? It  
is simply the truth: you apparently cannot promote ticket answers to  
FAQ articles directly at this moment.



You stupid f_


Could you please relax and not start swearing?

Nils Breunese.

P.S.  Could you also please quote properly, so it easier to follow the  
thread and not use HTML markup in the mail you send to this list?


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RE: [otrs] How is FAQ used? FAQ help suggestions

2007-12-02 Thread Maurice James Ny
I just answered your question

 

“What does FAQ do?”

 

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
DataForce CRM
Sent: Sunday, December 02, 2007 3:01 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions

 

Is this a wise ass comment? 
I got a legit query and you waste my time? Why? 

You stupid f_
- Original Message -
From: Maurice James Ny [EMAIL PROTECTED]
To: User questions and discussions about OTRS.org otrs@otrs.org
Sent: Friday, November 30, 2007 6:18:47 PM (GMT-0600) America/Chicago
Subject: RE: [otrs] How is FAQ used? FAQ help suggestions

You have to create your FAQ from scratch.

Common problems with common solutions

 

Question: How do I restart my computer running windows XP

 

Solution: Click on “Start” , click “Turn off computer”. When prompted select
from the drop down box that appears “Restart”

 

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
DataForce CRM
Sent: Friday, November 30, 2007 3:15 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions

 

What does FAQ do? I see no way to add content to it. 

Regards, 

Jim Romano
GM - 817-886-0380 -  Skype: DataForceCRM
http://www.dataforcecrm.com 
Visit site for Live Demos, Screenshots,  Customer Support

- Original Message -
From: Shawn Beasley [EMAIL PROTECTED]
To: User questions and discussions about OTRS.org otrs@otrs.org
Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions

Hi Jim

 How can I promote a ticket answer to faq? how are you fellas using
 FAQ? 

You cannot do this with the FAQ. That is why you cannot find it.


If you like we can develop this for you. Contact us at [EMAIL PROTECTED]

((enjoy))

 Shawn Beasley

-- 
((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing
Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18
  http://www.otrs.com/ :: Communication with success!


Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003/240/97505

Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstandsvorsitzender: André Mindermann



-- 
Regards, 

Jim Romano
GM - 817-886-0380 -  Skype: DataForceCRM
http://www.dataforcecrm.com 
Visit site for Live Demos, Screenshots,  Customer Support

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RE: [otrs] How is FAQ used? FAQ help suggestions

2007-11-30 Thread Maurice James Ny
You have to create your FAQ from scratch.

Common problems with common solutions

 

Question: How do I restart my computer running windows XP

 

Solution: Click on “Start” , click “Turn off computer”. When prompted select
from the drop down box that appears “Restart”

 

  _  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
DataForce CRM
Sent: Friday, November 30, 2007 3:15 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions

 

What does FAQ do? I see no way to add content to it. 

Regards, 

Jim Romano
GM - 817-886-0380 -  Skype: DataForceCRM
http://www.dataforcecrm.com 
Visit site for Live Demos, Screenshots,  Customer Support

- Original Message -
From: Shawn Beasley [EMAIL PROTECTED]
To: User questions and discussions about OTRS.org otrs@otrs.org
Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions

Hi Jim

 How can I promote a ticket answer to faq? how are you fellas using
 FAQ? 

You cannot do this with the FAQ. That is why you cannot find it.


If you like we can develop this for you. Contact us at [EMAIL PROTECTED]

((enjoy))

 Shawn Beasley

-- 
((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing
Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18
  http://www.otrs.com/ :: Communication with success!


Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003/240/97505

Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstandsvorsitzender: André Mindermann

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Support or consulting for your OTRS system?
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Re: [otrs] How is FAQ used? FAQ help suggestions

2007-11-30 Thread DataForce CRM
What does FAQ do? I see no way to add content to it. 

Regards,  

Jim Romano 
GM - 817-886-0380 -  Skype: DataForceCRM 
http://www.dataforcecrm.com  
Visit site for Live Demos, Screenshots,  Customer Support 

- Original Message - 
From: Shawn Beasley [EMAIL PROTECTED] 
To: User questions and discussions about OTRS.org otrs@otrs.org 
Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago 
Subject: Re: [otrs] How is FAQ used? FAQ help suggestions 

Hi Jim 

 How can I promote a ticket answer to faq? how are you fellas using 
 FAQ? 

You cannot do this with the FAQ. That is why you cannot find it. 


If you like we can develop this for you. Contact us at [EMAIL PROTECTED] 

((enjoy)) 

 Shawn Beasley 

-- 
((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing 
    Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 
      http://www.otrs.com/ :: Communication with success! 


Geschäftssitz: Bad Homburg 
Amtsgericht Bad Homburg, HRB 10751 
Steuernummer: 003/240/97505 

Aufsichtsratsvorsitzender: Burchard Steinbild 
Vorstandsvorsitzender: André Mindermann 
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Support or consulting for your OTRS system?
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Re: [otrs] How is FAQ used? FAQ help suggestions

2007-11-30 Thread Shawn Beasley
Hi Jim

 How can I promote a ticket answer to faq? how are you fellas using
 FAQ? 

You cannot do this with the FAQ. That is why you cannot find it.


If you like we can develop this for you. Contact us at [EMAIL PROTECTED]

((enjoy))

 Shawn Beasley

-- 
((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing
Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18
  http://www.otrs.com/ :: Communication with success!


Geschäftssitz: Bad Homburg
Amtsgericht Bad Homburg, HRB 10751
Steuernummer: 003/240/97505

Aufsichtsratsvorsitzender: Burchard Steinbild
Vorstandsvorsitzender: André Mindermann


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