Re: [otrs] How is FAQ used? FAQ help suggestions
Is this a wise ass comment? I got a legit query and you waste my time? Why? You stupid f_ - Original Message - From: Maurice James Ny [EMAIL PROTECTED] To: User questions and discussions about OTRS.org otrs@otrs.org Sent: Friday, November 30, 2007 6:18:47 PM (GMT-0600) America/Chicago Subject: RE: [otrs] How is FAQ used? FAQ help suggestions You have to create your FAQ from scratch. Common problems with common solutions Question: How do I restart my computer running windows XP Solution: Click on “Start” , click “Turn off computer”. When prompted select from the drop down box that appears “Restart” From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of DataForce CRM Sent: Friday, November 30, 2007 3:15 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] How is FAQ used? FAQ help suggestions What does FAQ do? I see no way to add content to it. Regards, Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, Customer Support - Original Message - From: Shawn Beasley [EMAIL PROTECTED] To: User questions and discussions about OTRS.org otrs@otrs.org Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago Subject: Re: [otrs] How is FAQ used? FAQ help suggestions Hi Jim How can I promote a ticket answer to faq? how are you fellas using FAQ? You cannot do this with the FAQ. That is why you cannot find it. If you like we can develop this for you. Contact us at [EMAIL PROTECTED] ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann -- Regards, Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, Customer Support ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] How is FAQ used? FAQ help suggestions
DataForce CRM wrote: - Original Message - From: Shawn Beasley [EMAIL PROTECTED] To: User questions and discussions about OTRS.org otrs@otrs.org Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago Subject: Re: [otrs] How is FAQ used? FAQ help suggestions Hi Jim How can I promote a ticket answer to faq? how are you fellas using FAQ? You cannot do this with the FAQ. That is why you cannot find it. If you like we can develop this for you. Contact us at [EMAIL PROTECTED] ((enjoy)) Shawn Beasley Is this a wise ass comment? I got a legit query and you waste my time? Why? Why is telling you some feature is not available wasting your time? It is simply the truth: you apparently cannot promote ticket answers to FAQ articles directly at this moment. You stupid f_ Could you please relax and not start swearing? Nils Breunese. P.S. Could you also please quote properly, so it easier to follow the thread and not use HTML markup in the mail you send to this list? PGP.sig Description: This is a digitally signed message part ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] How is FAQ used? FAQ help suggestions
I just answered your question What does FAQ do? _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of DataForce CRM Sent: Sunday, December 02, 2007 3:01 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] How is FAQ used? FAQ help suggestions Is this a wise ass comment? I got a legit query and you waste my time? Why? You stupid f_ - Original Message - From: Maurice James Ny [EMAIL PROTECTED] To: User questions and discussions about OTRS.org otrs@otrs.org Sent: Friday, November 30, 2007 6:18:47 PM (GMT-0600) America/Chicago Subject: RE: [otrs] How is FAQ used? FAQ help suggestions You have to create your FAQ from scratch. Common problems with common solutions Question: How do I restart my computer running windows XP Solution: Click on Start , click Turn off computer. When prompted select from the drop down box that appears Restart _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of DataForce CRM Sent: Friday, November 30, 2007 3:15 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] How is FAQ used? FAQ help suggestions What does FAQ do? I see no way to add content to it. Regards, Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, Customer Support - Original Message - From: Shawn Beasley [EMAIL PROTECTED] To: User questions and discussions about OTRS.org otrs@otrs.org Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago Subject: Re: [otrs] How is FAQ used? FAQ help suggestions Hi Jim How can I promote a ticket answer to faq? how are you fellas using FAQ? You cannot do this with the FAQ. That is why you cannot find it. If you like we can develop this for you. Contact us at [EMAIL PROTECTED] ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann -- Regards, Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, Customer Support ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] How is FAQ used? FAQ help suggestions
You have to create your FAQ from scratch. Common problems with common solutions Question: How do I restart my computer running windows XP Solution: Click on Start , click Turn off computer. When prompted select from the drop down box that appears Restart _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of DataForce CRM Sent: Friday, November 30, 2007 3:15 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] How is FAQ used? FAQ help suggestions What does FAQ do? I see no way to add content to it. Regards, Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, Customer Support - Original Message - From: Shawn Beasley [EMAIL PROTECTED] To: User questions and discussions about OTRS.org otrs@otrs.org Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago Subject: Re: [otrs] How is FAQ used? FAQ help suggestions Hi Jim How can I promote a ticket answer to faq? how are you fellas using FAQ? You cannot do this with the FAQ. That is why you cannot find it. If you like we can develop this for you. Contact us at [EMAIL PROTECTED] ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] How is FAQ used? FAQ help suggestions
What does FAQ do? I see no way to add content to it. Regards, Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, Customer Support - Original Message - From: Shawn Beasley [EMAIL PROTECTED] To: User questions and discussions about OTRS.org otrs@otrs.org Sent: Friday, November 30, 2007 2:05:45 AM (GMT-0600) America/Chicago Subject: Re: [otrs] How is FAQ used? FAQ help suggestions Hi Jim How can I promote a ticket answer to faq? how are you fellas using FAQ? You cannot do this with the FAQ. That is why you cannot find it. If you like we can develop this for you. Contact us at [EMAIL PROTECTED] ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] How is FAQ used? FAQ help suggestions
Hi Jim How can I promote a ticket answer to faq? how are you fellas using FAQ? You cannot do this with the FAQ. That is why you cannot find it. If you like we can develop this for you. Contact us at [EMAIL PROTECTED] ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann signature.asc Description: This is a digitally signed message part ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/