RE: [otrs] OTRS 1.3.2 on SuSE 9.2

2005-02-04 Thread Pete McDonnell 
What version of mod_perl are you using, Martin?

- Pete McDonnell
  Manager, Technical Services
  Hip Interactive
 

> -Original Message-
> From: martin hochreiter [mailto:[EMAIL PROTECTED] 
> Sent: Thursday, February 03, 2005 9:20 AM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] OTRS 1.3.2 on SuSE 9.2
> 
> Yes, I'm using mod_perl. There is a bug when installing via 
> Yast - the module is not written into the 
> /etc/sysconfig/apache2 and so apache2 is actually not really 
> configured with mod_perl.
> That was the only 'problem' I got during OTRS / Apache2 setup
> 
> lg
> 
> >Mod_perl included with 9.2 appears not to have 
> Apache::Registry installed.
> >If I start the cpan shell and attempt to install that module 
> from cpan 
> >it asks for the apache source tree.  If I point it to the 
> >/usr/src/apache path after installing the apache2 source rpm it 
> >states that mod_perl 1.99 is only for apache v1.x.
> >
> >Are you using mod_perl or just cgi-bin mode of running otrs?
> >
> >- Pete McDonnell
> >  Manager, Technical Services
> >  Hip Interactive
> > 
> >
> >  
> >
> >>-Original Message-
> >>From: martin hochreiter [mailto:[EMAIL PROTECTED]
> >>Sent: Thursday, February 03, 2005 2:33 AM
> >>To: User questions and discussions about OTRS.
> >>Subject: Re: [otrs] OTRS 1.3.2 on SuSE 9.2
> >>
> >>Hi Peter!
> >>
> >>I don't know what exactly your configuration looks like, but I'm 
> >>running the testing enviroment and the production 
> enviroment of OTRS 
> >>1.3.2 on standard SuSE 9.2.
> >>
> >>What problems occure while running on SuSE 9.2?
> >>
> >>lg
> >>Martin
> >>___
> >>OTRS mailing list: otrs - Webpage: http://otrs.org/
> >>Archive: http://lists.otrs.org/pipermail/otrs
> >>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> >>Support oder Consulting für Ihr OTRS System?
> >>=> http://www.otrs.de/
> >>
> >>
> >>
> >___
> >OTRS mailing list: otrs - Webpage: http://otrs.org/
> >Archive: http://lists.otrs.org/pipermail/otrs
> >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> >Support oder Consulting für Ihr OTRS System?
> >=http://www.otrs.de/
> >
> >
> >  
> >
> 
> ___
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> Support oder Consulting für Ihr OTRS System?
> => http://www.otrs.de/
> 
___
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RE: [otrs] OTRS 1.3.2 on SuSE 9.2

2005-02-03 Thread Pete McDonnell 
Yast adds the mod_perl module line in /etc/sysconfig/apache2.  I get the
following error:

[Wed Feb 02 13:50:10 2005] [error] Can't locate Apache/Registry.pm in @INC
(@INC
 contains: /srv/www/perl-lib ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/
/usr/li
b/perl5/5.8.5/i586-linux-thread-multi /usr/lib/perl5/5.8.5
/usr/lib/perl5/site_p
erl/5.8.5/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/
site_perl /usr/lib/perl5/vendor_perl/5.8.5/i586-linux-thread-multi
/usr/lib/perl
5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl . /srv/www/
/srv/www/lib/perl) at
 (eval 85) line 3.\n
[Wed Feb 02 13:50:10 2005] [error] Can't load Perl module Apache::Registry
for s
erver test:0, exiting...

- Pete McDonnell
  Manager, Technical Services
  Hip Interactive
 

> -Original Message-
> From: martin hochreiter [mailto:[EMAIL PROTECTED] 
> Sent: Thursday, February 03, 2005 9:20 AM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] OTRS 1.3.2 on SuSE 9.2
> 
> Yes, I'm using mod_perl. There is a bug when installing via 
> Yast - the module is not written into the 
> /etc/sysconfig/apache2 and so apache2 is actually not really 
> configured with mod_perl.
> That was the only 'problem' I got during OTRS / Apache2 setup
> 
> lg
> 
> >Mod_perl included with 9.2 appears not to have 
> Apache::Registry installed.
> >If I start the cpan shell and attempt to install that module 
> from cpan 
> >it asks for the apache source tree.  If I point it to the 
> >/usr/src/apache path after installing the apache2 source rpm it 
> >states that mod_perl 1.99 is only for apache v1.x.
> >
> >Are you using mod_perl or just cgi-bin mode of running otrs?
> >
> >- Pete McDonnell
> >  Manager, Technical Services
> >  Hip Interactive
> > 
> >
> >  
> >
> >>-Original Message-----
> >>From: martin hochreiter [mailto:[EMAIL PROTECTED]
> >>Sent: Thursday, February 03, 2005 2:33 AM
> >>To: User questions and discussions about OTRS.
> >>Subject: Re: [otrs] OTRS 1.3.2 on SuSE 9.2
> >>
> >>Hi Peter!
> >>
> >>I don't know what exactly your configuration looks like, but I'm 
> >>running the testing enviroment and the production 
> enviroment of OTRS 
> >>1.3.2 on standard SuSE 9.2.
> >>
> >>What problems occure while running on SuSE 9.2?
> >>
> >>lg
> >>Martin
> >>___
> >>OTRS mailing list: otrs - Webpage: http://otrs.org/
> >>Archive: http://lists.otrs.org/pipermail/otrs
> >>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> >>Support oder Consulting für Ihr OTRS System?
> >>=> http://www.otrs.de/
> >>
> >>
> >>
> >___
> >OTRS mailing list: otrs - Webpage: http://otrs.org/
> >Archive: http://lists.otrs.org/pipermail/otrs
> >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> >Support oder Consulting für Ihr OTRS System?
> >=http://www.otrs.de/
> >
> >
> >  
> >
> 
> ___
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support oder Consulting für Ihr OTRS System?
> => http://www.otrs.de/
> 
___
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Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

Re: [otrs] OTRS 1.3.2 on SuSE 9.2

2005-02-03 Thread martin hochreiter 
Yes, I'm using mod_perl. There is a bug when installing via
Yast - the module is not written into the /etc/sysconfig/apache2
and so apache2 is actually not really configured with mod_perl.
That was the only 'problem' I got during OTRS / Apache2 setup
lg
Mod_perl included with 9.2 appears not to have Apache::Registry installed.
If I start the cpan shell and attempt to install that module from cpan it
asks for the apache source tree.  If I point it to the /usr/src/apache
path after installing the apache2 source rpm it states that mod_perl 1.99 is
only for apache v1.x.  

Are you using mod_perl or just cgi-bin mode of running otrs?
- Pete McDonnell
 Manager, Technical Services
 Hip Interactive
 

-Original Message-
From: martin hochreiter [mailto:[EMAIL PROTECTED] 
Sent: Thursday, February 03, 2005 2:33 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] OTRS 1.3.2 on SuSE 9.2

Hi Peter!
I don't know what exactly your configuration looks like, but 
I'm running the testing enviroment and the production 
enviroment of OTRS 1.3.2 on standard SuSE 9.2.

What problems occure while running on SuSE 9.2?
lg
Martin
___
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To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
   

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Support oder Consulting für Ihr OTRS System?
=http://www.otrs.de/
 

___
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Support oder Consulting für Ihr OTRS System?
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RE: [otrs] OTRS 1.3.2 on SuSE 9.2

2005-02-03 Thread Pete McDonnell 
Mod_perl included with 9.2 appears not to have Apache::Registry installed.
If I start the cpan shell and attempt to install that module from cpan it
asks for the apache source tree.  If I point it to the /usr/src/apache
path after installing the apache2 source rpm it states that mod_perl 1.99 is
only for apache v1.x.  

Are you using mod_perl or just cgi-bin mode of running otrs?

- Pete McDonnell
  Manager, Technical Services
  Hip Interactive
 

> -Original Message-
> From: martin hochreiter [mailto:[EMAIL PROTECTED] 
> Sent: Thursday, February 03, 2005 2:33 AM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] OTRS 1.3.2 on SuSE 9.2
> 
> Hi Peter!
> 
> I don't know what exactly your configuration looks like, but 
> I'm running the testing enviroment and the production 
> enviroment of OTRS 1.3.2 on standard SuSE 9.2.
> 
> What problems occure while running on SuSE 9.2?
> 
> lg
> Martin
> ___
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support oder Consulting für Ihr OTRS System?
> => http://www.otrs.de/
> 
___
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Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

Re: [otrs] OTRS 1.3.2 on SuSE 9.2

2005-02-02 Thread martin hochreiter 
Hi Peter!
I don't know what exactly your configuration looks like, but I'm running
the testing enviroment and the production enviroment of OTRS 1.3.2 on
standard SuSE 9.2.
What problems occure while running on SuSE 9.2?
lg
Martin
___
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To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/