Re: [otrs] Stats and reports

2007-06-22 Thread Nils Breunese (Lemonbit) 

LQ Marshall wrote:

I am fairly certain that 2.0.4 is a fairly old version.  2.1.x is  
current

and 2.2 is due out soon.

I can attest that 2.1.x has the stat module but not sure when it  
was added.

Recent posts have indicated that the stat module is in it infancy.

To properly evaluate OTRS you should look at 2.1.x if not 2.2.x.   
There are

a slew of bug fixes in the post 2.0 versions.

The stat option would be available via an icon that says STAT to  
admin users

from the interface.


I don't know if stats are enabled by default these days, but I know  
they weren't at some point.


Nils Breunese.


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RE: [otrs] Stats and reports

2007-06-21 Thread LQ Marshall 
I am fairly certain that 2.0.4 is a fairly old version.  2.1.x is current
and 2.2 is due out soon.

I can attest that 2.1.x has the stat module but not sure when it was added.
Recent posts have indicated that the stat module is in it infancy.

To properly evaluate OTRS you should look at 2.1.x if not 2.2.x.  There are
a slew of bug fixes in the post 2.0 versions.

The stat option would be available via an icon that says STAT to admin users
from the interface.

gl,
LQ

> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On 
> Behalf Of Matthew Joyce
> Sent: Thursday, June 21, 2007 9:25 PM
> To: otrs@otrs.org
> Subject: [otrs] Stats and reports
> 
> Hi,
> 
> I'm evaluating v2.0.4 on Debian Etch, and I can't see any 
> option for reporting or stats.
> Is there any reporting features, or is that something people 
> work out for them selves from the database ?
> 
> Thanks
> 
> Matt

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