No I can not. :/ I have gotten in touch with my network guy to resolve.
Thanks!
Wes Sothard
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Klaus Bruno
Sent: Wednesday, March 05, 2008 12:14 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] URL link to ticket error.
Hi Wes
can you resolve the host itself?
ping or nslookup xx.xx.xxx ?
regards
Bruce
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Wes Sothard
Sent: Wednesday, March 05, 2008 6:06 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] URL link to ticket error.
Hey all,
When I get my notification, I am not able to view the ticket
via the URL provided in the email. The URL looks like this (minus
personal info which is x'ed out)
http://xx.xx.xxx/otrs/customer.pl?Action=CustomerZoomTicket
ID=15 . When I click the link, I get a server not found error.
Any ideas on how to resolve this?
Thank you,
Wes Sothard
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