RE: [otrs] Problem restarting Apache2 [Can't load Perl module...]

2007-05-15 Thread LQ Marshall
I had this same problem when I first loaded 2.1.7 from rpm.  The problem had
something to do with the otrs apache file in /etc/httpd/conf.d/.  As I
recall it had apache2:reload.pm and it needed to be apache:reload.pm(?).

Sorry that I am not being more specific... Don't exactly remember. Hope this
helps.

gl


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Raphael Kouhana
Sent: Tuesday, May 15, 2007 4:53 AM
To: otrs@otrs.org
Subject: [otrs] Problem restarting Apache2 [Can't load Perl
module...]



Hi guys!

 

My Apache2 is unable to restart after installing OTRS.

 

Here is the error : 

 

Stopping httpd:[  OK  ]

Starting httpd: [Tue May 15 10:17:51 2007] [error] Can't locate
Apache2/Reload.p

m in @INC (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib
/opt/otrs/ /usr/lib/p

erl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0
/usr/lib/perl5/site_perl

/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0
/usr/lib/perl5/sit

e_perl /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/v

endor_perl/5.8.0 /usr/lib/perl5/vendor_perl . /etc/httpd/
/etc/httpd/lib/perl) a

t (eval 77) line 3.!

[Tue May 15 10:17:51 2007] [error] Can't load Perl module
Apache2::Reload for se

rver localhost:80, exiting...!

What can I do ?

Thanks.

___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/


RE: [otrs] Problem restarting Apache2 [Can't load Perl module...]

2007-05-15 Thread Raphael Kouhana
Yes! It works great! 

Bedankt :)

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils
Breunese (Lemonbit Internet)
Sent: mardi 15 mai 2007 13:23
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Problem restarting Apache2 [Can't load Perl module...]

Raphael Kouhana wrote:

> Sorry, I installed it with rpm. Maybe I should have use the tar.gz
> procedure.
> 
> Thank you anyway

Did you find the apache config for OTRS in /etc/httpd/conf.d/? Have you
tried changing Apache2::Reload to Apache::Reload?

Nils Breunese.


___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/


Re: [otrs] Problem restarting Apache2 [Can't load Perl module...]

2007-05-15 Thread Nils Breunese (Lemonbit Internet)
Raphael Kouhana wrote:

> Sorry, I installed it with rpm. Maybe I should have use the tar.gz
> procedure.
> 
> Thank you anyway

Did you find the apache config for OTRS in /etc/httpd/conf.d/? Have you
tried changing Apache2::Reload to Apache::Reload?

Nils Breunese.



signature.asc
Description: OpenPGP digital signature
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/

RE: [otrs] Problem restarting Apache2 [Can't load Perl module...]

2007-05-15 Thread Raphael Kouhana
Sorry, I installed it with rpm. Maybe I should have use the tar.gz
procedure.

Thank you anyway

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils
Breunese (Lemonbit Internet)
Sent: mardi 15 mai 2007 13:14
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Problem restarting Apache2 [Can't load Perl module...]

Raphael Kouhana wrote:

> httpd.conf ??
> 
> it seems that this file hasn't change after installation.

You didn't tell us how you installed OTRS (.tar.gz? .rpm?), but you
might want to take a look in /etc/httpd/conf.d/.

Nils Breunese.


___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/


Re: [otrs] Problem restarting Apache2 [Can't load Perl module...]

2007-05-15 Thread Nils Breunese (Lemonbit Internet)
Raphael Kouhana wrote:

> httpd.conf ??
> 
> it seems that this file hasn't change after installation.

You didn't tell us how you installed OTRS (.tar.gz? .rpm?), but you
might want to take a look in /etc/httpd/conf.d/.

Nils Breunese.



signature.asc
Description: OpenPGP digital signature
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/

RE: [otrs] Problem restarting Apache2 [Can't load Perl module...]

2007-05-15 Thread Raphael Kouhana
httpd.conf ??

it seems that this file hasn't change after installation.

Raph


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils
Breunese (Lemonbit Internet)
Sent: mardi 15 mai 2007 12:13
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Problem restarting Apache2 [Can't load Perl module...]

Raphael Kouhana wrote:

> I'm using RedHat ES 3 + httpd-2.0.46 + mod_perl-1.99_09-10.ent
> 
> What "config" are you talking about ?

The apache configuration for OTRS.

Nils Breunese.


___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/


Re: [otrs] Problem restarting Apache2 [Can't load Perl module...]

2007-05-15 Thread Nils Breunese (Lemonbit Internet)
Raphael Kouhana wrote:

> I'm using RedHat ES 3 + httpd-2.0.46 + mod_perl-1.99_09-10.ent
> 
> What "config" are you talking about ?

The apache configuration for OTRS.

Nils Breunese.



signature.asc
Description: OpenPGP digital signature
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/

RE: [otrs] Problem restarting Apache2 [Can't load Perl module...]

2007-05-15 Thread Raphael Kouhana
Hi,

Thanks to answer.

I'm using RedHat ES 3 + httpd-2.0.46 + mod_perl-1.99_09-10.ent

What "config" are you talking about ?

Thanks

Groetjes,

Raph


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils
Breunese (Lemonbit Internet)
Sent: mardi 15 mai 2007 11:23
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Problem restarting Apache2 [Can't load Perl module...]

Raphael Kouhana wrote:

> My Apache2 is unable to restart after installing OTRS.
> 
> Here is the error :
> 
> Stopping httpd:[  OK  ]
> Starting httpd: [Tue May 15 10:17:51 2007] [error] Can't locate
> Apache2/Reload.pm in @INC 
> [Tue May 15 10:17:51 2007] [error] Can't load Perl module
> Apache2::Reload for server localhost:80, exiting...!
> 
> What can I do ?

What OS are you on? You have installed mod_perl? We're using Apache 2 on
CentOS 4 and I'm using Apache::Reload in the config, not Apache2::Reload.

Nils Breunese.


___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/


Re: [otrs] Problem restarting Apache2 [Can't load Perl module...]

2007-05-15 Thread Nils Breunese (Lemonbit Internet)
Raphael Kouhana wrote:

> My Apache2 is unable to restart after installing OTRS.
> 
> Here is the error :
> 
> Stopping httpd:[  OK  ]
> Starting httpd: [Tue May 15 10:17:51 2007] [error] Can't locate
> Apache2/Reload.pm in @INC 
> [Tue May 15 10:17:51 2007] [error] Can't load Perl module
> Apache2::Reload for server localhost:80, exiting...!
> 
> What can I do ?

What OS are you on? You have installed mod_perl? We're using Apache 2 on
CentOS 4 and I'm using Apache::Reload in the config, not Apache2::Reload.

Nils Breunese.



signature.asc
Description: OpenPGP digital signature
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/