RE: Have Surface Pro 4 multi monitor Display issues been resolved?

[Adrian Halid]

Thanks for the update. This was what I also wanted to know.

 

Hopefully they resolve these issues quickly. I will have to keep my main
setup as is until they are resolved.

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com]
On Behalf Of Christopher Walsh
Sent: Tuesday, 12 January 2016 10:05 AM
To: ozDotNet 
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Further to Anthony's issues.  There is an issue with the new Dock requiring
a firmware update in the coming months (still waiting for Microsoft to
provide a date!!!)

 

Case is if you are using passive converters (cables from MiniDP to DVI, or
MiniDP to HDMI or the shipped adapters) the connection between the dock and
monitor will "drop out".  This is a known issue at the moment and only
affects HDMI/DVI connections, VGA isn't an issue.

 

 

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Anthony Borton
Sent: Tuesday, 12 January 2016 9:51 AM
To: ozDotNet mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

I wanted to add a word of caution with regard to the Surface Display Dock.

 

I purchased the Surface Display Dock in the hopes of running 2 x 2560x1440
monitors via the two mini display ports in the dock. Something the device
should well be able to do. I am using a Surface Pro 4 with the display dock
and have applied all the latest firmware and driver updates I can find. I am
using two mini-DP to full size DP cables so no adapters.

 

At the moment I am struggling to get reliable connection to just ONE of my
BENQ BL2420PT monitors. Given up on two for now. After trying every possible
solution I can think of and find online, this is what I end up doing just to
get it displaying on one of the external monitors about 90% of the time.

 

1.   Unplug the power from the display dock. (I also remove the
connection from the Surface but I'm not sure I need to)

2.   Wait for 45-60seconds.

3.   Plug the power cables back into the dock and connect the dock to
the SP4

4.   Turn the SP4 on.

 

This is the ONLY way I can get the device to display on my external monitor
and even then it's only 90% of the time. I've also changed the power
settings to ensure the SP4 doesn't go into sleep mode as it never comes back
with the external display working.

 

I have also used the same Display Dock and SP4 in another office using a
DELL monitor at 1920x1080 and it seems to work far more reliably. Can't
easily confirm if the issue is more related to the BENQ monitor or the
Display Dock at this time.

 

It really shouldn't be too much to expect these things just work surely.

 

Cheers


Anthony

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Tuesday, 12 January 2016 10:37 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Something else to be aware of.

 

https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/trouble
shoot-docking-station-surface-dock

 

"Monitors that aren't supported with Surface and Surface Dock

 

The monitors listed below have connection issues with Surface and Surface
Dock. We are working with third parties to resolve these issues and will
update this page when new information is available."

 

Acer   XB280HK

AOC   G2460PG

 

Dell

U2312HM (FW A05) 

U2212HMt 

U2412Mb (FW A01)

U2412Mc

U2414Hb (FW A00)

U2515Hc (FW A01)

U2715Hc (FW A00)

U2913Wm (FW A03)

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Nick Randolph
Sent: Tuesday, 12 January 2016 6:40 AM
To: ozDotNet mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Just as a heads up for those with older monitors that for whatever reason
have DVI but not HDMI or DisplayPort. For some insane reason the new MS
Surface Dock doesn't support DVI (and yes I know you need an adapter).
Ironically the Surface Book itself doesn't have an issue with DVI monitors
(again using a mini DisplayPort to DVI converter).

 

 

Nick Randolph | Built to Roam Pty Ltd | Microsoft MVP - Windows Platform
Development | +61 412 413 425 | @btroam | skype:nick_randolph
The information contained in this email is confidential. If you are not the
intended recipient, you may not disclose or use the information in this
email in any way. Built to Roam Pty Ltd does not guarantee the integrity of
any emails or attached files. The views or opinions expressed are the
author's own and may not reflect the views or opinions of Built to Roam Pty
Ltd.

 

From:

RE: Have Surface Pro 4 multi monitor Display issues been resolved?

[Christopher Walsh]

Further to Anthony's issues.  There is an issue with the new Dock requiring a 
firmware update in the coming months (still waiting for Microsoft to provide a 
date!!!)

Case is if you are using passive converters (cables from MiniDP to DVI, or 
MiniDP to HDMI or the shipped adapters) the connection between the dock and 
monitor will "drop out".  This is a known issue at the moment and only affects 
HDMI/DVI connections, VGA isn't an issue.



From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On 
Behalf Of Anthony Borton
Sent: Tuesday, 12 January 2016 9:51 AM
To: ozDotNet 
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

I wanted to add a word of caution with regard to the Surface Display Dock.

I purchased the Surface Display Dock in the hopes of running 2 x 2560x1440 
monitors via the two mini display ports in the dock. Something the device 
should well be able to do. I am using a Surface Pro 4 with the display dock and 
have applied all the latest firmware and driver updates I can find. I am using 
two mini-DP to full size DP cables so no adapters.

At the moment I am struggling to get reliable connection to just ONE of my BENQ 
BL2420PT monitors. Given up on two for now. After trying every possible 
solution I can think of and find online, this is what I end up doing just to 
get it displaying on one of the external monitors about 90% of the time.


1.  Unplug the power from the display dock. (I also remove the connection 
from the Surface but I'm not sure I need to)

2.  Wait for 45-60seconds.

3.  Plug the power cables back into the dock and connect the dock to the SP4

4.  Turn the SP4 on.

This is the ONLY way I can get the device to display on my external monitor and 
even then it's only 90% of the time. I've also changed the power settings to 
ensure the SP4 doesn't go into sleep mode as it never comes back with the 
external display working.

I have also used the same Display Dock and SP4 in another office using a DELL 
monitor at 1920x1080 and it seems to work far more reliably. Can't easily 
confirm if the issue is more related to the BENQ monitor or the Display Dock at 
this time.

It really shouldn't be too much to expect these things just work surely.

Cheers

Anthony

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Tuesday, 12 January 2016 10:37 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com>>
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Something else to be aware of.

https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-docking-station-surface-dock

"Monitors that aren't supported with Surface and Surface Dock

The monitors listed below have connection issues with Surface and Surface Dock. 
We are working with third parties to resolve these issues and will update this 
page when new information is available."

Acer   XB280HK
AOC   G2460PG

Dell
U2312HM (FW A05)
U2212HMt
U2412Mb (FW A01)
U2412Mc
U2414Hb (FW A00)
U2515Hc (FW A01)
U2715Hc (FW A00)
U2913Wm (FW A03)

Regards

Adrian Halid

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Nick Randolph
Sent: Tuesday, 12 January 2016 6:40 AM
To: ozDotNet mailto:ozdotnet@ozdotnet.com>>
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Just as a heads up for those with older monitors that for whatever reason have 
DVI but not HDMI or DisplayPort. For some insane reason the new MS Surface Dock 
doesn't support DVI (and yes I know you need an adapter). Ironically the 
Surface Book itself doesn't have an issue with DVI monitors (again using a mini 
DisplayPort to DVI converter).


Nick Randolph | Built to Roam Pty Ltd | Microsoft MVP - Windows Platform 
Development | +61 412 413 425 | @btroam | skype:nick_randolph
The information contained in this email is confidential. If you are not the 
intended recipient, you may not disclose or use the information in this email 
in any way. Built to Roam Pty Ltd does not guarantee the integrity of any 
emails or attached files. The views or opinions expressed are the author's own 
and may not reflect the views or opinions of Built to Roam Pty Ltd.

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Tuesday, 12 January 2016 9:24 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com>>
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Unfortunately I don't have the budget for a new monitor.

I don't think a MST Hub will work with my current monitor resolutions.

>From what I have researched I think I will need both the dock and a USB 3 to 
>DisplayPort External Video Card.

http://www.microsoftstore.com/store/msaus/en_AU/pdp/Microsoft-Su

RE: Have Surface Pro 4 multi monitor Display issues been resolved?

[Anthony Borton]

I wanted to add a word of caution with regard to the Surface Display Dock.

I purchased the Surface Display Dock in the hopes of running 2 x 2560x1440 
monitors via the two mini display ports in the dock. Something the device 
should well be able to do. I am using a Surface Pro 4 with the display dock and 
have applied all the latest firmware and driver updates I can find. I am using 
two mini-DP to full size DP cables so no adapters.

At the moment I am struggling to get reliable connection to just ONE of my BENQ 
BL2420PT monitors. Given up on two for now. After trying every possible 
solution I can think of and find online, this is what I end up doing just to 
get it displaying on one of the external monitors about 90% of the time.


1.  Unplug the power from the display dock. (I also remove the connection 
from the Surface but I'm not sure I need to)

2.  Wait for 45-60seconds.

3.  Plug the power cables back into the dock and connect the dock to the SP4

4.  Turn the SP4 on.

This is the ONLY way I can get the device to display on my external monitor and 
even then it's only 90% of the time. I've also changed the power settings to 
ensure the SP4 doesn't go into sleep mode as it never comes back with the 
external display working.

I have also used the same Display Dock and SP4 in another office using a DELL 
monitor at 1920x1080 and it seems to work far more reliably. Can't easily 
confirm if the issue is more related to the BENQ monitor or the Display Dock at 
this time.

It really shouldn't be too much to expect these things just work surely.

Cheers

Anthony

From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On 
Behalf Of Adrian Halid
Sent: Tuesday, 12 January 2016 10:37 AM
To: 'ozDotNet' 
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Something else to be aware of.

https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-docking-station-surface-dock

"Monitors that aren't supported with Surface and Surface Dock

The monitors listed below have connection issues with Surface and Surface Dock. 
We are working with third parties to resolve these issues and will update this 
page when new information is available."

Acer   XB280HK
AOC   G2460PG

Dell
U2312HM (FW A05)
U2212HMt
U2412Mb (FW A01)
U2412Mc
U2414Hb (FW A00)
U2515Hc (FW A01)
U2715Hc (FW A00)
U2913Wm (FW A03)

Regards

Adrian Halid

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Nick Randolph
Sent: Tuesday, 12 January 2016 6:40 AM
To: ozDotNet mailto:ozdotnet@ozdotnet.com>>
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Just as a heads up for those with older monitors that for whatever reason have 
DVI but not HDMI or DisplayPort. For some insane reason the new MS Surface Dock 
doesn't support DVI (and yes I know you need an adapter). Ironically the 
Surface Book itself doesn't have an issue with DVI monitors (again using a mini 
DisplayPort to DVI converter).


Nick Randolph | Built to Roam Pty Ltd | Microsoft MVP - Windows Platform 
Development | +61 412 413 425 | @btroam | skype:nick_randolph
The information contained in this email is confidential. If you are not the 
intended recipient, you may not disclose or use the information in this email 
in any way. Built to Roam Pty Ltd does not guarantee the integrity of any 
emails or attached files. The views or opinions expressed are the author's own 
and may not reflect the views or opinions of Built to Roam Pty Ltd.

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Tuesday, 12 January 2016 9:24 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com>>
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Unfortunately I don't have the budget for a new monitor.

I don't think a MST Hub will work with my current monitor resolutions.

>From what I have researched I think I will need both the dock and a USB 3 to 
>DisplayPort External Video Card.

http://www.microsoftstore.com/store/msaus/en_AU/pdp/Microsoft-Surface-Dock/productID.326743400

https://www.ple.com.au/ViewItem.aspx?InventoryItemId=618616


This way I can run


*The surface pro 4 display

*Two 1920x1200 monitors off the docking station

*2560x1440 monitor from the USB3 external video card.


I am still trying to find out exactly what the surface pro 4 supports with the 
docking station. Their tech specs on their website don't really give too much 
information.


Regards

Adrian Halid

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Ken Schaefer
Sent: Monday, 11 January 2016 2:50 PM
To: ozDotNet mailto:ozdotnet@ozdotnet.com>>
Subject: RE: Have Surface Pro 4 multi monitor Display issu

RE: Have Surface Pro 4 multi monitor Display issues been resolved?

[Adrian Halid]

Something else to be aware of.

 

https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/trouble
shoot-docking-station-surface-dock

 

"Monitors that aren't supported with Surface and Surface Dock

 

The monitors listed below have connection issues with Surface and Surface
Dock. We are working with third parties to resolve these issues and will
update this page when new information is available."

 

Acer   XB280HK

AOC   G2460PG

 

Dell

U2312HM (FW A05) 

U2212HMt 

U2412Mb (FW A01)

U2412Mc

U2414Hb (FW A00)

U2515Hc (FW A01)

U2715Hc (FW A00)

U2913Wm (FW A03)

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com]
On Behalf Of Nick Randolph
Sent: Tuesday, 12 January 2016 6:40 AM
To: ozDotNet 
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Just as a heads up for those with older monitors that for whatever reason
have DVI but not HDMI or DisplayPort. For some insane reason the new MS
Surface Dock doesn't support DVI (and yes I know you need an adapter).
Ironically the Surface Book itself doesn't have an issue with DVI monitors
(again using a mini DisplayPort to DVI converter).

 

 

Nick Randolph | Built to Roam Pty Ltd | Microsoft MVP - Windows Platform
Development | +61 412 413 425 | @btroam | skype:nick_randolph
The information contained in this email is confidential. If you are not the
intended recipient, you may not disclose or use the information in this
email in any way. Built to Roam Pty Ltd does not guarantee the integrity of
any emails or attached files. The views or opinions expressed are the
author's own and may not reflect the views or opinions of Built to Roam Pty
Ltd.

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Tuesday, 12 January 2016 9:24 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Unfortunately I don't have the budget for a new monitor.

 

I don't think a MST Hub will work with my current monitor resolutions.

 

>From what I have researched I think I will need both the dock and a USB 3 to
DisplayPort External Video Card.

 

http://www.microsoftstore.com/store/msaus/en_AU/pdp/Microsoft-Surface-Dock/p
roductID.326743400

 

https://www.ple.com.au/ViewItem.aspx?InventoryItemId=618616

 

 

This way I can run 

 

* The surface pro 4 display

* Two 1920x1200 monitors off the docking station

* 2560x1440 monitor from the USB3 external video card.

 

 

I am still trying to find out exactly what the surface pro 4 supports with
the docking station. Their tech specs on their website don't really give too
much information.

 

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Ken Schaefer
Sent: Monday, 11 January 2016 2:50 PM
To: ozDotNet mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

DisplayPost ports support multiple streams, so you can either use an MST hub
to split the stream -or- you can just buy a monitor that supports
daisychaining (DP-in and DP-out), and you can daisychain your monitors
together. The Intel HD GPUs support 4 streams (one is for the internal
display, so 3 external monitors)

 

My understanding is that the Intel GPU in the SB can drive 2 x 4K external
monitors plus the on-board display. I'm surprised that the SP4 can only
drive 3x external monitors at 1080i as there seems to be sufficient grunt
and bandwidth in the Intel HD chips to drive more.

 

Personally though, I'd just buy a 4k monitor. :) You get the same pixels as
4 x 1080i monitors, in a lot less space and no annoying bezels dividing up
your screen.

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Monday, 11 January 2016 2:52 PM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Thanks  Will check it out

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of David Loo
Sent: Monday, 11 January 2016 11:33 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Hi Adrian

 

You can buy a MST Hub that can connect up to 4 monitors (1920 x 1080 max) on
a single display port.

 

Check out ALogic MST Hub for DisplayPort.

 

I bought one for SP3 and SP4, but I have now moved away from multiple
monitors and purchased a 40 inch UHD 4K monitor which is like have having 4
x Full HD monitors.

 

Regards,

David Loo

 

RE: Have Surface Pro 4 multi monitor Display issues been resolved?

[Adrian Halid]

Thanks that was my other concern with DVI adapters for the docking station.

 

I checked the specs of my monitors which all have Display Port.

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com]
On Behalf Of Nick Randolph
Sent: Tuesday, 12 January 2016 6:40 AM
To: ozDotNet 
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Just as a heads up for those with older monitors that for whatever reason
have DVI but not HDMI or DisplayPort. For some insane reason the new MS
Surface Dock doesn't support DVI (and yes I know you need an adapter).
Ironically the Surface Book itself doesn't have an issue with DVI monitors
(again using a mini DisplayPort to DVI converter).

 

 

Nick Randolph | Built to Roam Pty Ltd | Microsoft MVP - Windows Platform
Development | +61 412 413 425 | @btroam | skype:nick_randolph
The information contained in this email is confidential. If you are not the
intended recipient, you may not disclose or use the information in this
email in any way. Built to Roam Pty Ltd does not guarantee the integrity of
any emails or attached files. The views or opinions expressed are the
author's own and may not reflect the views or opinions of Built to Roam Pty
Ltd.

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Tuesday, 12 January 2016 9:24 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Unfortunately I don't have the budget for a new monitor.

 

I don't think a MST Hub will work with my current monitor resolutions.

 

>From what I have researched I think I will need both the dock and a USB 3 to
DisplayPort External Video Card.

 

http://www.microsoftstore.com/store/msaus/en_AU/pdp/Microsoft-Surface-Dock/p
roductID.326743400

 

https://www.ple.com.au/ViewItem.aspx?InventoryItemId=618616

 

 

This way I can run 

 

* The surface pro 4 display

* Two 1920x1200 monitors off the docking station

* 2560x1440 monitor from the USB3 external video card.

 

 

I am still trying to find out exactly what the surface pro 4 supports with
the docking station. Their tech specs on their website don't really give too
much information.

 

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Ken Schaefer
Sent: Monday, 11 January 2016 2:50 PM
To: ozDotNet mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

DisplayPost ports support multiple streams, so you can either use an MST hub
to split the stream -or- you can just buy a monitor that supports
daisychaining (DP-in and DP-out), and you can daisychain your monitors
together. The Intel HD GPUs support 4 streams (one is for the internal
display, so 3 external monitors)

 

My understanding is that the Intel GPU in the SB can drive 2 x 4K external
monitors plus the on-board display. I'm surprised that the SP4 can only
drive 3x external monitors at 1080i as there seems to be sufficient grunt
and bandwidth in the Intel HD chips to drive more.

 

Personally though, I'd just buy a 4k monitor. :) You get the same pixels as
4 x 1080i monitors, in a lot less space and no annoying bezels dividing up
your screen.

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Monday, 11 January 2016 2:52 PM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Thanks  Will check it out

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of David Loo
Sent: Monday, 11 January 2016 11:33 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Hi Adrian

 

You can buy a MST Hub that can connect up to 4 monitors (1920 x 1080 max) on
a single display port.

 

Check out ALogic MST Hub for DisplayPort.

 

I bought one for SP3 and SP4, but I have now moved away from multiple
monitors and purchased a 40 inch UHD 4K monitor which is like have having 4
x Full HD monitors.

 

Regards,

David Loo

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Monday, 11 January 2016 11:16 AM
To: ozdotnet@ozdotnet.com  
Subject: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Just wanted to see if there was an update on if the display issues have been
resolved on the surface pro 4.

 

I want to switch to a Surface Pro 4 to make travelling easier and replace my
large

RE: Have Surface Pro 4 multi monitor Display issues been resolved?

[Nick Randolph]

Just as a heads up for those with older monitors that for whatever reason have 
DVI but not HDMI or DisplayPort. For some insane reason the new MS Surface Dock 
doesn't support DVI (and yes I know you need an adapter). Ironically the 
Surface Book itself doesn't have an issue with DVI monitors (again using a mini 
DisplayPort to DVI converter).


Nick Randolph | Built to Roam Pty Ltd | Microsoft MVP - Windows Platform 
Development | +61 412 413 425 | @btroam | skype:nick_randolph
The information contained in this email is confidential. If you are not the 
intended recipient, you may not disclose or use the information in this email 
in any way. Built to Roam Pty Ltd does not guarantee the integrity of any 
emails or attached files. The views or opinions expressed are the author's own 
and may not reflect the views or opinions of Built to Roam Pty Ltd.

From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On 
Behalf Of Adrian Halid
Sent: Tuesday, 12 January 2016 9:24 AM
To: 'ozDotNet' 
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Unfortunately I don't have the budget for a new monitor.

I don't think a MST Hub will work with my current monitor resolutions.

>From what I have researched I think I will need both the dock and a USB 3 to 
>DisplayPort External Video Card.

http://www.microsoftstore.com/store/msaus/en_AU/pdp/Microsoft-Surface-Dock/productID.326743400

https://www.ple.com.au/ViewItem.aspx?InventoryItemId=618616


This way I can run


*   The surface pro 4 display

*   Two 1920x1200 monitors off the docking station

*   2560x1440 monitor from the USB3 external video card.


I am still trying to find out exactly what the surface pro 4 supports with the 
docking station. Their tech specs on their website don't really give too much 
information.


Regards

Adrian Halid

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Ken Schaefer
Sent: Monday, 11 January 2016 2:50 PM
To: ozDotNet mailto:ozdotnet@ozdotnet.com>>
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

DisplayPost ports support multiple streams, so you can either use an MST hub to 
split the stream -or- you can just buy a monitor that supports daisychaining 
(DP-in and DP-out), and you can daisychain your monitors together. The Intel HD 
GPUs support 4 streams (one is for the internal display, so 3 external monitors)

My understanding is that the Intel GPU in the SB can drive 2 x 4K external 
monitors plus the on-board display. I'm surprised that the SP4 can only drive 
3x external monitors at 1080i as there seems to be sufficient grunt and 
bandwidth in the Intel HD chips to drive more.

Personally though, I'd just buy a 4k monitor. :) You get the same pixels as 4 x 
1080i monitors, in a lot less space and no annoying bezels dividing up your 
screen.

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Monday, 11 January 2016 2:52 PM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com>>
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Thanks  Will check it out

Regards

Adrian Halid

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of David Loo
Sent: Monday, 11 January 2016 11:33 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com>>
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Hi Adrian

You can buy a MST Hub that can connect up to 4 monitors (1920 x 1080 max) on a 
single display port.

Check out ALogic MST Hub for DisplayPort.

I bought one for SP3 and SP4, but I have now moved away from multiple monitors 
and purchased a 40 inch UHD 4K monitor which is like have having 4 x Full HD 
monitors.

Regards,
David Loo

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Monday, 11 January 2016 11:16 AM
To: ozdotnet@ozdotnet.com
Subject: Have Surface Pro 4 multi monitor Display issues been resolved?

Just wanted to see if there was an update on if the display issues have been 
resolved on the surface pro 4.

I want to switch to a Surface Pro 4 to make travelling easier and replace my 
large Dell Latitude E6530 laptop.

I currently use a dell dock which allows me to use the 3 external displays plus 
the laptop display


1.   1920x1080 (laptop)

2.   1200x1920 (Dell U2412M)

3.   1200x1920 (Dell U2412M)

4.   2560x1440 (Asus PB278Q)

I am hoping that I can still have 4 displays with a surface pro 4 and the 
docking station.
But don't think this is possible as there are only 2 mini display ports on the 
dock.


Regards

Adrian Halid

RE: Have Surface Pro 4 multi monitor Display issues been resolved?

[Adrian Halid]

Unfortunately I don't have the budget for a new monitor.

 

I don't think a MST Hub will work with my current monitor resolutions.

 

>From what I have researched I think I will need both the dock and a USB 3 to
DisplayPort External Video Card.

 

http://www.microsoftstore.com/store/msaus/en_AU/pdp/Microsoft-Surface-Dock/p
roductID.326743400

 

https://www.ple.com.au/ViewItem.aspx?InventoryItemId=618616

 

 

This way I can run 

 

* The surface pro 4 display

* Two 1920x1200 monitors off the docking station

* 2560x1440 monitor from the USB3 external video card.

 

 

I am still trying to find out exactly what the surface pro 4 supports with
the docking station. Their tech specs on their website don't really give too
much information.

 

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com]
On Behalf Of Ken Schaefer
Sent: Monday, 11 January 2016 2:50 PM
To: ozDotNet 
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

DisplayPost ports support multiple streams, so you can either use an MST hub
to split the stream -or- you can just buy a monitor that supports
daisychaining (DP-in and DP-out), and you can daisychain your monitors
together. The Intel HD GPUs support 4 streams (one is for the internal
display, so 3 external monitors)

 

My understanding is that the Intel GPU in the SB can drive 2 x 4K external
monitors plus the on-board display. I'm surprised that the SP4 can only
drive 3x external monitors at 1080i as there seems to be sufficient grunt
and bandwidth in the Intel HD chips to drive more.

 

Personally though, I'd just buy a 4k monitor. :) You get the same pixels as
4 x 1080i monitors, in a lot less space and no annoying bezels dividing up
your screen.

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Monday, 11 January 2016 2:52 PM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Thanks  Will check it out

 

Regards

 

Adrian Halid 

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of David Loo
Sent: Monday, 11 January 2016 11:33 AM
To: 'ozDotNet' mailto:ozdotnet@ozdotnet.com> >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Hi Adrian

 

You can buy a MST Hub that can connect up to 4 monitors (1920 x 1080 max) on
a single display port.

 

Check out ALogic MST Hub for DisplayPort.

 

I bought one for SP3 and SP4, but I have now moved away from multiple
monitors and purchased a 40 inch UHD 4K monitor which is like have having 4
x Full HD monitors.

 

Regards,

David Loo

 

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Monday, 11 January 2016 11:16 AM
To: ozdotnet@ozdotnet.com  
Subject: Have Surface Pro 4 multi monitor Display issues been resolved?

 

Just wanted to see if there was an update on if the display issues have been
resolved on the surface pro 4.

 

I want to switch to a Surface Pro 4 to make travelling easier and replace my
large Dell Latitude E6530 laptop.

 

I currently use a dell dock which allows me to use the 3 external displays
plus the laptop display

 

1.   1920x1080 (laptop)

2.   1200x1920 (Dell U2412M)

3.   1200x1920 (Dell U2412M)

4.   2560x1440 (Asus PB278Q)

 

I am hoping that I can still have 4 displays with a surface pro 4 and the
docking station.

But don't think this is possible as there are only 2 mini display ports on
the dock.

 

 

Regards

 

Adrian Halid