RE: DocAve Manager

2011-07-26 Thread Paul Noone 
Nice. Another day, another WebEx. :)


From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Chris Grist
Sent: Wednesday, 27 July 2011 2:55 PM
To: 'ozMOSS'
Subject: RE: DocAve Manager

Aha, I skipped this problem, picked a server that already had java going :)s

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Paul Noone
Sent: Wednesday, 27 July 2011 2:02 PM
To: ozMOSS
Subject: RE: DocAve Manager

Well I should certainly need one or the other. :)

Problem is that the installed JRE throws a "...not correctly installed" error 
and the techs insist the installer files are complete.

What's even whackier is that setenv.bat DOES include paths for both environment 
variables but for some reason points to my D drive. I accepted all defaults 
during installation.

I'm loathe to install the JDK as well because I believe WebSphere uses its own 
modified versions of everything.

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

From: ozmoss-boun...@ozmoss.com 
[mailto:ozmoss-boun...@ozmoss.com] 
On Behalf Of Joseph Clark
Sent: Wednesday, 27 July 2011 2:24 PM
To: ozMOSS
Subject: Re: DocAve Manager

You'll need a JDK installed in order for Tomcat to run.
On Wed, Jul 27, 2011 at 2:18 PM, Paul Noone 
mailto:paul.no...@ceosyd.catholic.edu.au>> 
wrote:
Hi all,
Has anyone got DocAve running in their environment? I've installed the 
time-limited trial (Manager and Agent) on my Dev farm's WFE and cannot get 
Tomcat to boot up.
When running startup.bat I am receiving the error that: Neither the JAVA_HOME 
nor the JRE_HOME environment variable is defined.
Opening setenv.bat in C:\Program Files (x86)\AvePoint\DocAve5\Manager\WasCE\bin 
I can see that both variables are defined:

set JAVA_HOME=D:\jdk1.6
set JRE_HOME=D:\jdk1.6\jre

But neither of these paths exist.

Is pre-installing JRE or JDK a requisite? Their tech support don't seem to 
think so.

NB: I get a blank screen with no redirect if I try to open DocAve from the 
shortcut provided. And opening docave.html directly just locks up my browser.

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney


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RE: DocAve Manager

2011-07-26 Thread Chris Grist 
Aha, I skipped this problem, picked a server that already had java going
Js

 

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On
Behalf Of Paul Noone
Sent: Wednesday, 27 July 2011 2:02 PM
To: ozMOSS
Subject: RE: DocAve Manager

 

Well I should certainly need one or the other. J

 

Problem is that the installed JRE throws a ".not correctly installed"
error and the techs insist the installer files are complete.

 

What's even whackier is that setenv.bat DOES include paths for both
environment variables but for some reason points to my D drive. I accepted
all defaults during installation.

 

I'm loathe to install the JDK as well because I believe WebSphere uses its
own modified versions of everything.

 

Regards,

Paul

 

--

Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

 

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On
Behalf Of Joseph Clark
Sent: Wednesday, 27 July 2011 2:24 PM
To: ozMOSS
Subject: Re: DocAve Manager

 

You'll need a JDK installed in order for Tomcat to run.

On Wed, Jul 27, 2011 at 2:18 PM, Paul Noone
 wrote:

Hi all,

Has anyone got DocAve running in their environment? I've installed the
time-limited trial (Manager and Agent) on my Dev farm's WFE and cannot get
Tomcat to boot up.

When running startup.bat I am receiving the error that: Neither the
JAVA_HOME nor the JRE_HOME environment variable is defined.

Opening setenv.bat in C:\Program Files
(x86)\AvePoint\DocAve5\Manager\WasCE\bin I can see that both variables are
defined:

 

set JAVA_HOME=D:\jdk1.6

set JRE_HOME=D:\jdk1.6\jre

 

But neither of these paths exist.

 

Is pre-installing JRE or JDK a requisite? Their tech support don't seem to
think so.

 

NB: I get a blank screen with no redirect if I try to open DocAve from the
shortcut provided. And opening docave.html directly just locks up my
browser.

 

Regards,

Paul

 

--

Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

 


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RE: DocAve Manager

2011-07-26 Thread Paul Noone 
Well I should certainly need one or the other. :)

Problem is that the installed JRE throws a "...not correctly installed" error 
and the techs insist the installer files are complete.

What's even whackier is that setenv.bat DOES include paths for both environment 
variables but for some reason points to my D drive. I accepted all defaults 
during installation.

I'm loathe to install the JDK as well because I believe WebSphere uses its own 
modified versions of everything.

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Joseph Clark
Sent: Wednesday, 27 July 2011 2:24 PM
To: ozMOSS
Subject: Re: DocAve Manager

You'll need a JDK installed in order for Tomcat to run.
On Wed, Jul 27, 2011 at 2:18 PM, Paul Noone 
mailto:paul.no...@ceosyd.catholic.edu.au>> 
wrote:
Hi all,
Has anyone got DocAve running in their environment? I've installed the 
time-limited trial (Manager and Agent) on my Dev farm's WFE and cannot get 
Tomcat to boot up.
When running startup.bat I am receiving the error that: Neither the JAVA_HOME 
nor the JRE_HOME environment variable is defined.
Opening setenv.bat in C:\Program Files (x86)\AvePoint\DocAve5\Manager\WasCE\bin 
I can see that both variables are defined:

set JAVA_HOME=D:\jdk1.6
set JRE_HOME=D:\jdk1.6\jre

But neither of these paths exist.

Is pre-installing JRE or JDK a requisite? Their tech support don't seem to 
think so.

NB: I get a blank screen with no redirect if I try to open DocAve from the 
shortcut provided. And opening docave.html directly just locks up my browser.

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney


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Re: DocAve Manager

2011-07-26 Thread Joseph Clark 
You'll need a JDK installed in order for Tomcat to run.

On Wed, Jul 27, 2011 at 2:18 PM, Paul Noone <
paul.no...@ceosyd.catholic.edu.au> wrote:

> Hi all,
>
> Has anyone got DocAve running in their environment? I’ve installed the
> time-limited trial (Manager and Agent) on my Dev farm’s WFE and cannot get
> Tomcat to boot up.
>
> When running *startup.bat* I am receiving the error that: *Neither the
> JAVA_HOME nor the JRE_HOME environment variable is defined.*
>
> Opening *setenv.bat* in C:\Program Files
> (x86)\AvePoint\DocAve5\Manager\WasCE\bin I can see that both variables are
> defined:
>
> ** **
>
> set JAVA_HOME=D:\jdk1.6
>
> set JRE_HOME=D:\jdk1.6\jre
>
> ** **
>
> But neither of these paths exist.
>
> ** **
>
> Is pre-installing JRE or JDK a requisite? Their tech support don’t seem to
> think so.
>
> ** **
>
> NB: I get a blank screen with no redirect if I try to open DocAve from the
> shortcut provided. And opening *docave.html* directly just locks up my
> browser.
>
> ** **
>
> Regards,
>
> Paul
>
> ** **
>
> --
>
> Online Developer/SharePoint Administrator,
> ICT Infrastructure Team
> *CEO Sydney*
>
> ** **
>
> ___
> ozmoss mailing list
> ozmoss@ozmoss.com
> http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
>
>
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DocAve Manager

2011-07-26 Thread Paul Noone 
Hi all,
Has anyone got DocAve running in their environment? I've installed the 
time-limited trial (Manager and Agent) on my Dev farm's WFE and cannot get 
Tomcat to boot up.
When running startup.bat I am receiving the error that: Neither the JAVA_HOME 
nor the JRE_HOME environment variable is defined.
Opening setenv.bat in C:\Program Files (x86)\AvePoint\DocAve5\Manager\WasCE\bin 
I can see that both variables are defined:

set JAVA_HOME=D:\jdk1.6
set JRE_HOME=D:\jdk1.6\jre

But neither of these paths exist.

Is pre-installing JRE or JDK a requisite? Their tech support don't seem to 
think so.

NB: I get a blank screen with no redirect if I try to open DocAve from the 
shortcut provided. And opening docave.html directly just locks up my browser.

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

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RE: Powerpoint docs randomly drop charts (MOSS 2007)

2011-07-26 Thread Nigel Hertz 
:p In this case, I think they do.

We try to make all of our charts embedded in the pptx file.

Occasionally we have to insert a linked chart, but in large the problem seems 
to not discriminate between emedded or linked charts.



From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Paul Noone
Sent: Wednesday, 27 July 2011 8:48 AM
To: ozMOSS
Subject: RE: Powerpoint docs randomly drop charts (MOSS 2007)

Yeah, I hear that a lot too. Would your users know the difference? :)

There is no easy way to check this and no "Publish" or "Preflight" checks 
within PowerPoint. It all comes down to how they inserted the conent.

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Nigel Hertz
Sent: Wednesday, 27 July 2011 8:36 AM
To: ozMOSS
Subject: RE: Powerpoint docs randomly drop charts (MOSS 2007)

I was wondering that myself, but when I asked the reply was "definitely not".

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Paul Noone
Sent: Wednesday, 27 July 2011 8:32 AM
To: ozMOSS
Subject: RE: Powerpoint docs randomly drop charts (MOSS 2007)

Are the charts linked to external data by any chance?

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Nigel Hertz
Sent: Tuesday, 26 July 2011 4:33 PM
To: ozMOSS
Subject: Powerpoint docs randomly drop charts (MOSS 2007)

Hi guys

I saw a call logged today where a few people mentioned that some PowerPoint 
documents seem to randomly "drop" any charts that are embedded in them, and the 
next time the document is opened, the charts are back (or, randomly, not). It 
doesn't appear to matter who the user is or what PC is being used to access the 
teamsites - it's completely random.

I was just wondering if anyone had experienced this previously?

Basically, the server is MOSS 2007 SP2 (December '10 CU) and the clients are a 
mix of Win XP and Win 7, with either MS Office 2007 or MS Office 2010.

Nigel



Kind Regards,
Nigel Hertz

SharePoint Administrator & Developer, Information Technology
Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000
T: +61 2 9035 2617  M: +61 4 0103 4605
F: +61 2 8988 2617   E:  
nigel.he...@stockland.com.au
www.stockland.com.au
Before printing this email, please consider the environment.


Stockland Notice: If this communication has been sent to you by mistake, please 
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Stockland Notice: If this communication has been sent to you by mistake, please 
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and its subsidiaries reserve the right to monitor e-mail communication through 
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_

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RE: Powerpoint docs randomly drop charts (MOSS 2007)

2011-07-26 Thread Paul Noone 
Yeah, I hear that a lot too. Would your users know the difference? :)

There is no easy way to check this and no "Publish" or "Preflight" checks 
within PowerPoint. It all comes down to how they inserted the conent.

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Nigel Hertz
Sent: Wednesday, 27 July 2011 8:36 AM
To: ozMOSS
Subject: RE: Powerpoint docs randomly drop charts (MOSS 2007)

I was wondering that myself, but when I asked the reply was "definitely not".

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Paul Noone
Sent: Wednesday, 27 July 2011 8:32 AM
To: ozMOSS
Subject: RE: Powerpoint docs randomly drop charts (MOSS 2007)

Are the charts linked to external data by any chance?

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Nigel Hertz
Sent: Tuesday, 26 July 2011 4:33 PM
To: ozMOSS
Subject: Powerpoint docs randomly drop charts (MOSS 2007)

Hi guys

I saw a call logged today where a few people mentioned that some PowerPoint 
documents seem to randomly "drop" any charts that are embedded in them, and the 
next time the document is opened, the charts are back (or, randomly, not). It 
doesn't appear to matter who the user is or what PC is being used to access the 
teamsites - it's completely random.

I was just wondering if anyone had experienced this previously?

Basically, the server is MOSS 2007 SP2 (December '10 CU) and the clients are a 
mix of Win XP and Win 7, with either MS Office 2007 or MS Office 2010.

Nigel



Kind Regards,
Nigel Hertz

SharePoint Administrator & Developer, Information Technology
Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000
T: +61 2 9035 2617  M: +61 4 0103 4605
F: +61 2 8988 2617   E:  
nigel.he...@stockland.com.au
www.stockland.com.au
Before printing this email, please consider the environment.


Stockland Notice: If this communication has been sent to you by mistake, please 
delete and notify us.  If it has been sent to you by mistake, legal privilege 
is not waived or lost and you are not entitled to use it in any way. Stockland 
and its subsidiaries reserve the right to monitor e-mail communication through 
its networks.

Stockland Notice: If this communication has been sent to you by mistake, please 
delete and notify us.  If it has been sent to you by mistake, legal privilege 
is not waived or lost and you are not entitled to use it in any way. Stockland 
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RE: Powerpoint docs randomly drop charts (MOSS 2007)

2011-07-26 Thread Nigel Hertz 
I was wondering that myself, but when I asked the reply was "definitely not".

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Paul Noone
Sent: Wednesday, 27 July 2011 8:32 AM
To: ozMOSS
Subject: RE: Powerpoint docs randomly drop charts (MOSS 2007)

Are the charts linked to external data by any chance?

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Nigel Hertz
Sent: Tuesday, 26 July 2011 4:33 PM
To: ozMOSS
Subject: Powerpoint docs randomly drop charts (MOSS 2007)

Hi guys

I saw a call logged today where a few people mentioned that some PowerPoint 
documents seem to randomly "drop" any charts that are embedded in them, and the 
next time the document is opened, the charts are back (or, randomly, not). It 
doesn't appear to matter who the user is or what PC is being used to access the 
teamsites - it's completely random.

I was just wondering if anyone had experienced this previously?

Basically, the server is MOSS 2007 SP2 (December '10 CU) and the clients are a 
mix of Win XP and Win 7, with either MS Office 2007 or MS Office 2010.

Nigel



Kind Regards,
Nigel Hertz

SharePoint Administrator & Developer, Information Technology
Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000
T: +61 2 9035 2617  M: +61 4 0103 4605
F: +61 2 8988 2617   E:  
nigel.he...@stockland.com.au
www.stockland.com.au
Before printing this email, please consider the environment.


Stockland Notice: If this communication has been sent to you by mistake, please 
delete and notify us.  If it has been sent to you by mistake, legal privilege 
is not waived or lost and you are not entitled to use it in any way. Stockland 
and its subsidiaries reserve the right to monitor e-mail communication through 
its networks.

_

Stockland Notice: If this communication has been sent to you by mistake, please 
delete and notify us.  If it has been sent to you by mistake, legal privilege 
is not waived or lost and you are not entitled to use it in any way. Stockland 
and its subsidiaries reserve the right to monitor e-mail communication through 
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RE: Powerpoint docs randomly drop charts (MOSS 2007)

2011-07-26 Thread Paul Noone 
Are the charts linked to external data by any chance?

Regards,

Paul

--
Online Developer/SharePoint Administrator,
ICT Infrastructure Team
CEO Sydney

From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of 
Nigel Hertz
Sent: Tuesday, 26 July 2011 4:33 PM
To: ozMOSS
Subject: Powerpoint docs randomly drop charts (MOSS 2007)

Hi guys

I saw a call logged today where a few people mentioned that some PowerPoint 
documents seem to randomly "drop" any charts that are embedded in them, and the 
next time the document is opened, the charts are back (or, randomly, not). It 
doesn't appear to matter who the user is or what PC is being used to access the 
teamsites - it's completely random.

I was just wondering if anyone had experienced this previously?

Basically, the server is MOSS 2007 SP2 (December '10 CU) and the clients are a 
mix of Win XP and Win 7, with either MS Office 2007 or MS Office 2010.

Nigel



Kind Regards,
Nigel Hertz

SharePoint Administrator & Developer, Information Technology
Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000
T: +61 2 9035 2617  M: +61 4 0103 4605
F: +61 2 8988 2617   E:  
nigel.he...@stockland.com.au
www.stockland.com.au
Before printing this email, please consider the environment.


Stockland Notice: If this communication has been sent to you by mistake, please 
delete and notify us.  If it has been sent to you by mistake, legal privilege 
is not waived or lost and you are not entitled to use it in any way. Stockland 
and its subsidiaries reserve the right to monitor e-mail communication through 
its networks.
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