RE: SPS2010 Search woes
.. What is it they say about some problems having so simple a cause that it always gets overlooked? Thanks to Chris, I logged onto the indexing server to install Fiddler, so I could run the tests. I open up IE, and of course it tries to load the intranet, as that is what the homepage is set to. Guess what didn't load? I load up IIS and lo and behold, the website for the main portal site is stopped, as is the application pool for it. The mysites one was fine, as was the CA, which is why the user profile database and mysites were indexing correctly. Of course, everything is working fine on the WFE so I didn't even think of looking at IIS. I'm not going to ask why the portal and mysites are set up on the IDX server - I'm assuming someone decided to set up load balancing or something. But yeah, start up the IIS site and it suddenly starts indexing fine. (at least I assume it's fine, as it's now successfully indexed 9831 pages and going strong (here as before it had a nice fat zero). Thanks for the help guys :) Nigel From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of Chris Howell Sent: Thursday, 12 January 2012 7:48 PM To: ozMOSS Subject: Re: SPS2010 Search woes Hi Nigel, This may also be of use in addition to what Paul has suggested: http://www.ableblue.com/blog/archive/2012/01/04/troubleshooting-sharepoint-search-crawl/ Cheers, Chris On 12 January 2012 19:37, Nigel Hertz mailto:nigel.he...@stockland.com.au>> wrote: Thanks Paul, I'll check that out now :) From: ozmoss-boun...@ozmoss.com<mailto:ozmoss-boun...@ozmoss.com> [mailto:ozmoss-boun...@ozmoss.com<mailto:ozmoss-boun...@ozmoss.com>] On Behalf Of Paul Culmsee Sent: Thursday, 12 January 2012 7:30 PM To: ozMOSS Subject: RE: SPS2010 Search woes Hiya Have you looked at the IIS logs for the site and filtered by the search? The HTTP codes would be interesting... Also this smells like AD policies that route things to a proxy server that is blocking what it thinks are invalid HTTP requests. Regards Paul From: ozmoss-boun...@ozmoss.com<mailto:ozmoss-boun...@ozmoss.com> [mailto:ozmoss-boun...@ozmoss.com<mailto:ozmoss-boun...@ozmoss.com>] On Behalf Of Nigel Hertz Sent: Thursday, 12 January 2012 4:23 PM To: ozMOSS Subject: RE: SPS2010 Search woes And now it's giving me this.. [cid:image001.png@01CCD167.F03566D0] From: ozmoss-boun...@ozmoss.com<mailto:ozmoss-boun...@ozmoss.com> [mailto:ozmoss-boun...@ozmoss.com]<mailto:[mailto:ozmoss-boun...@ozmoss.com]> On Behalf Of Nigel Hertz Sent: Thursday, 12 January 2012 7:13 PM To: ozMOSS (ozmoss@ozmoss.com<mailto:ozmoss@ozmoss.com>) Subject: SPS2010 Search woes Hi all Our new SPS2010 environment has been running for about a month and a half now, without any major issues - until today. Since this afternoon, search isn't working anymore - I get the below error message. Item not crawled due to one of the following reasons: Preventive crawl rule; Specified content source hops/depth exceeded; URL has query string parameter; Required protocol handler not found; Preventive robots directive. ( The item was deleted because it was either not found or the crawler was denied access to it. ) The search crawl account still works (I can log into the site with it and browse around). It's not an external site - purely internal. I'm at a complete loss as to what might have happened. I've double checked the content source URL and there are no query string parameters, it's the root site's url, and I'm pretty sure no preventative rules have been set up. Does anyone have ideas? Nigel Kind Regards, Nigel Hertz SharePoint Administrator & Developer, Information Technology Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000 T: +61 2 9035 2617 M: +61 4 0103 4605 F: +61 2 8988 2617 E: nigel.he...@stockland.com.au<mailto:nigel.he...@stockland.com.au> www.stockland.com.au<http://www.stockland.com.au> Before printing this email, please consider the environment. Stockland Notice: If this communication has been sent to you by mistake, please delete and notify us. If it has been sent to you by mistake, legal privilege is not waived or lost and you are not entitled to use it in any way. Stockland and its subsidiaries reserve the right to monitor e-mail communication through its networks. ___ ozmoss mailing list ozmoss@ozmoss.com<mailto:ozmoss@ozmoss.com> http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss <>___ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
Re: SPS2010 Search woes
Hi Nigel, This may also be of use in addition to what Paul has suggested: http://www.ableblue.com/blog/archive/2012/01/04/troubleshooting-sharepoint-search-crawl/ Cheers, Chris On 12 January 2012 19:37, Nigel Hertz wrote: > Thanks Paul, I’ll check that out now J > > ** ** > > *From:* ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] *On > Behalf Of *Paul Culmsee > *Sent:* Thursday, 12 January 2012 7:30 PM > > *To:* ozMOSS > *Subject:* RE: SPS2010 Search woes > > ** ** > > Hiya > > ** ** > > Have you looked at the IIS logs for the site and filtered by the search? > The HTTP codes would be interesting… Also this smells like AD policies that > route things to a proxy server that is blocking what it thinks are invalid > HTTP requests. > > ** ** > > Regards > > ** ** > > Paul > > ** ** > > *From:* ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] *On > Behalf Of *Nigel Hertz > *Sent:* Thursday, 12 January 2012 4:23 PM > *To:* ozMOSS > *Subject:* RE: SPS2010 Search woes > > ** ** > > And now it’s giving me this.. > > > > ** ** > > *From:* ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] *On > Behalf Of *Nigel Hertz > *Sent:* Thursday, 12 January 2012 7:13 PM > *To:* ozMOSS (ozmoss@ozmoss.com) > *Subject:* SPS2010 Search woes > > ** ** > > Hi all > > ** ** > > Our new SPS2010 environment has been running for about a month and a half > now, without any major issues – until today. Since this afternoon, search > isn’t working anymore – I get the below error message. > > ** ** > > Item not crawled due to one of the following reasons: Preventive crawl > rule; Specified content source hops/depth exceeded; URL has query string > parameter; Required protocol handler not found; Preventive robots > directive. ( The item was deleted because it was either not found or the > crawler was denied access to it. ) > > ** ** > > The search crawl account still works (I can log into the site with it and > browse around). It’s not an external site – purely internal. I’m at a > complete loss as to what might have happened. I’ve double checked the > content source URL and there are no query string parameters, it’s the root > site’s url, and I’m pretty sure no preventative rules have been set up.*** > * > > ** ** > > Does anyone have ideas? > > Nigel > > ** ** > > * * > > * > Kind Regards,* > *Nigel Hertz > * > *SharePoint Administrator & Developer, Information Technology* > > Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000 > > T: +61 2 9035 2617 M: +61 4 0103 4605 > F: +61 2 8988 2617 E: nigel.he...@stockland.com.au > > www.stockland.com.au > > Before printing this email, please consider the environment. > > ** ** > > ** ** > -- > > Stockland Notice: If this communication has been sent to you by mistake, > please delete and notify us. If it has been sent to you by mistake, legal > privilege is not waived or lost and you are not entitled to use it in any > way. Stockland and its subsidiaries reserve the right to monitor e-mail > communication through its networks. > > ___ > ozmoss mailing list > ozmoss@ozmoss.com > http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss > > <>___ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
RE: SPS2010 Search woes
Thanks Paul, I'll check that out now :) From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of Paul Culmsee Sent: Thursday, 12 January 2012 7:30 PM To: ozMOSS Subject: RE: SPS2010 Search woes Hiya Have you looked at the IIS logs for the site and filtered by the search? The HTTP codes would be interesting... Also this smells like AD policies that route things to a proxy server that is blocking what it thinks are invalid HTTP requests. Regards Paul From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of Nigel Hertz Sent: Thursday, 12 January 2012 4:23 PM To: ozMOSS Subject: RE: SPS2010 Search woes And now it's giving me this.. [cid:image001.png@01CCD161.A3B717A0] From: ozmoss-boun...@ozmoss.com<mailto:ozmoss-boun...@ozmoss.com> [mailto:ozmoss-boun...@ozmoss.com]<mailto:[mailto:ozmoss-boun...@ozmoss.com]> On Behalf Of Nigel Hertz Sent: Thursday, 12 January 2012 7:13 PM To: ozMOSS (ozmoss@ozmoss.com<mailto:ozmoss@ozmoss.com>) Subject: SPS2010 Search woes Hi all Our new SPS2010 environment has been running for about a month and a half now, without any major issues - until today. Since this afternoon, search isn't working anymore - I get the below error message. Item not crawled due to one of the following reasons: Preventive crawl rule; Specified content source hops/depth exceeded; URL has query string parameter; Required protocol handler not found; Preventive robots directive. ( The item was deleted because it was either not found or the crawler was denied access to it. ) The search crawl account still works (I can log into the site with it and browse around). It's not an external site - purely internal. I'm at a complete loss as to what might have happened. I've double checked the content source URL and there are no query string parameters, it's the root site's url, and I'm pretty sure no preventative rules have been set up. Does anyone have ideas? Nigel Kind Regards, Nigel Hertz SharePoint Administrator & Developer, Information Technology Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000 T: +61 2 9035 2617 M: +61 4 0103 4605 F: +61 2 8988 2617 E: nigel.he...@stockland.com.au<mailto:nigel.he...@stockland.com.au> www.stockland.com.au<http://www.stockland.com.au> Before printing this email, please consider the environment. Stockland Notice: If this communication has been sent to you by mistake, please delete and notify us. If it has been sent to you by mistake, legal privilege is not waived or lost and you are not entitled to use it in any way. Stockland and its subsidiaries reserve the right to monitor e-mail communication through its networks. <>___ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
RE: SPS2010 Search woes
Hiya Have you looked at the IIS logs for the site and filtered by the search? The HTTP codes would be interesting... Also this smells like AD policies that route things to a proxy server that is blocking what it thinks are invalid HTTP requests. Regards Paul From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of Nigel Hertz Sent: Thursday, 12 January 2012 4:23 PM To: ozMOSS Subject: RE: SPS2010 Search woes And now it's giving me this.. [cid:image001.png@01CCD147.65972830] From: ozmoss-boun...@ozmoss.com<mailto:ozmoss-boun...@ozmoss.com> [mailto:ozmoss-boun...@ozmoss.com]<mailto:[mailto:ozmoss-boun...@ozmoss.com]> On Behalf Of Nigel Hertz Sent: Thursday, 12 January 2012 7:13 PM To: ozMOSS (ozmoss@ozmoss.com<mailto:ozmoss@ozmoss.com>) Subject: SPS2010 Search woes Hi all Our new SPS2010 environment has been running for about a month and a half now, without any major issues - until today. Since this afternoon, search isn't working anymore - I get the below error message. Item not crawled due to one of the following reasons: Preventive crawl rule; Specified content source hops/depth exceeded; URL has query string parameter; Required protocol handler not found; Preventive robots directive. ( The item was deleted because it was either not found or the crawler was denied access to it. ) The search crawl account still works (I can log into the site with it and browse around). It's not an external site - purely internal. I'm at a complete loss as to what might have happened. I've double checked the content source URL and there are no query string parameters, it's the root site's url, and I'm pretty sure no preventative rules have been set up. Does anyone have ideas? Nigel Kind Regards, Nigel Hertz SharePoint Administrator & Developer, Information Technology Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000 T: +61 2 9035 2617 M: +61 4 0103 4605 F: +61 2 8988 2617 E: nigel.he...@stockland.com.au<mailto:nigel.he...@stockland.com.au> www.stockland.com.au<http://www.stockland.com.au> Before printing this email, please consider the environment. Stockland Notice: If this communication has been sent to you by mistake, please delete and notify us. If it has been sent to you by mistake, legal privilege is not waived or lost and you are not entitled to use it in any way. Stockland and its subsidiaries reserve the right to monitor e-mail communication through its networks. <>___ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
RE: SPS2010 Search woes
And now it's giving me this.. [cid:image001.png@01CCD15F.A0658D90] From: ozmoss-boun...@ozmoss.com [mailto:ozmoss-boun...@ozmoss.com] On Behalf Of Nigel Hertz Sent: Thursday, 12 January 2012 7:13 PM To: ozMOSS (ozmoss@ozmoss.com) Subject: SPS2010 Search woes Hi all Our new SPS2010 environment has been running for about a month and a half now, without any major issues - until today. Since this afternoon, search isn't working anymore - I get the below error message. Item not crawled due to one of the following reasons: Preventive crawl rule; Specified content source hops/depth exceeded; URL has query string parameter; Required protocol handler not found; Preventive robots directive. ( The item was deleted because it was either not found or the crawler was denied access to it. ) The search crawl account still works (I can log into the site with it and browse around). It's not an external site - purely internal. I'm at a complete loss as to what might have happened. I've double checked the content source URL and there are no query string parameters, it's the root site's url, and I'm pretty sure no preventative rules have been set up. Does anyone have ideas? Nigel Kind Regards, Nigel Hertz SharePoint Administrator & Developer, Information Technology Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000 T: +61 2 9035 2617 M: +61 4 0103 4605 F: +61 2 8988 2617 E: nigel.he...@stockland.com.au<mailto:nigel.he...@stockland.com.au> www.stockland.com.au<http://www.stockland.com.au> Before printing this email, please consider the environment. Stockland Notice: If this communication has been sent to you by mistake, please delete and notify us. If it has been sent to you by mistake, legal privilege is not waived or lost and you are not entitled to use it in any way. Stockland and its subsidiaries reserve the right to monitor e-mail communication through its networks. <>___ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
SPS2010 Search woes
Hi all Our new SPS2010 environment has been running for about a month and a half now, without any major issues - until today. Since this afternoon, search isn't working anymore - I get the below error message. Item not crawled due to one of the following reasons: Preventive crawl rule; Specified content source hops/depth exceeded; URL has query string parameter; Required protocol handler not found; Preventive robots directive. ( The item was deleted because it was either not found or the crawler was denied access to it. ) The search crawl account still works (I can log into the site with it and browse around). It's not an external site - purely internal. I'm at a complete loss as to what might have happened. I've double checked the content source URL and there are no query string parameters, it's the root site's url, and I'm pretty sure no preventative rules have been set up. Does anyone have ideas? Nigel Kind Regards, Nigel Hertz SharePoint Administrator & Developer, Information Technology Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000 T: +61 2 9035 2617 M: +61 4 0103 4605 F: +61 2 8988 2617 E: nigel.he...@stockland.com.au www.stockland.com.au Before printing this email, please consider the environment. Stockland Notice: If this communication has been sent to you by mistake, please delete and notify us. If it has been sent to you by mistake, legal privilege is not waived or lost and you are not entitled to use it in any way. Stockland and its subsidiaries reserve the right to monitor e-mail communication through its networks. ___ ozmoss mailing list ozmoss@ozmoss.com http://prdlxvm0001.codify.net/mailman/listinfo/ozmoss
