Re: Game Day Audio in Windows Media Player - not in browser ...

2007-04-06 Thread Beth Hatch
Hello everyone,

I'm catching this thread in the middle so I haven't read all of the 
messages concerning Game Day Audio not playing for some users.  I had a 
similar problem last season, audio not playing, and here is what I did 
to resolve the issue.  I removed Windows Media player, rebooted my 
computer, and performed a completely new installation of Media player 
10.  I think something broke dealing with Active X or Windows Media 
player, I couldn't access game day audio with Firefox or Internet 
explorer, this happened after it had worked for several months with no 
audio problems and then suddenly stopped working.  After reinstalling 
Media Player, I rebooted my machine and then went to 
www.mlb.com/mediacenter.  Since I am using JAWS, I hit the letter t to 
read the various tables on thethe media center web page, the one I 
wanted was shown with the day's games.  I did, however, experience 
annoyance in attempting to view archived games from the menu on the web 
site, according to the mlb web site support frequently asked questions, 
this menu to select the archive was in java and I couldn't find a way to 
access it.  Maybe they have fixed this problem for this season, but I 
haven't tried to access it.  I would suggest reinstalling Media player, 
rebooting, and installing it again and rebooting, perhaps that will fix 
the problems people are having.  Please note that I had no other 
problems with any other audio I wanted to listen to when this problem 
occurred, only with the Game Day Audio.  I hope this helps those who are 
annoyed and frustrated.

Thanks for listening,

Beth

Mike Pietruk wrote:
> Leslie
>
>
> Gameday is using the same page as last season, and nothing appears to be 
> different.
> As to wwhy a few individuals are hearing no audio but the vast majority 
> are, I don't have the foggiest notion -- and I am guessing that GameDay 
> Audio doesn't either.
> Probably, what somebody needs to put together is a step-by-step users 
> guide with troubleshooting tips which might help resolve these issues for 
> blind users.
>
> I do feel for you, but I also believe that GameDay Audio itself isn't the 
> culprit here.
>
>
>
>
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Re: windows media connect 2

2007-04-06 Thread Beth Hatch
Hi Leslie,

If you're talking about trying to fix Game day audio, I uninstalled all 
of windows media player entirely.  If you take this route, you might 
want to back up any libraries you might be using if you don't want to 
have to set them up manually again.  Since I generally use Real Player, 
I didn't have to worry about this.  I believe the game day audio player 
is an embedded version of Windows Media player and that it may also use 
flash player as well somehow.  If your question wasn't about game day 
audio, then I apologize.

Beth

leslie ferrell wrote:
> Does one also delete windows media connect 2 as well?  
>
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Re: windows media connect 2

2007-04-07 Thread Beth Hatch
Hi Leslie,

I went to the Microsoft web site and used the main downloads page.  I 
believe the web address is www.microsoft.com/downloads.  You can browse 
through categories or type in a search for the program you want to 
download.  You could also install media player from your windows xp CD, 
but that version is most likely older than the one on the Microsoft web 
site.

Since all of those programs you mentioned, Media Player Run time and 
Windows Media Player Connect appear to be part of Windows media player, 
if I'm not mistaken, when you remove everything and reinstall media 
player 11, you should get all of those back.  You also might want to 
check the system requirements as listed in the mlb.com support page.  
There are a few knowledge base articles and frequently asked questions 
that deal with audio problems and no audio, that's where I found the 
suggestion to uninstall windows media player in the first place.  I took 
this action after trying a bunch of other things, and uninstalling is 
what fixed it for me.  I of course can't promise that this will work for 
everyone else, but I was thoroughly annoyed with game day audio at the 
time and after trying everything else, that is what worked for me.



leslie ferrell wrote:
> No need to apologize, Beth!  I guess since I covered the 10 version with 11 
> means I need to go back and remove it in programs and program files too? 
> Also, where did you acquire the latest version if in fact that's the one you 
> installed?  I'm willing to try anything as long as it works!  Thanks for 
> your time.
>
> Aloha,
>
> Leslie
> - Original Message - 
> From: "Beth Hatch" <[EMAIL PROTECTED]>
> To: "PC audio discussion list." 
> Sent: Friday, April 06, 2007 8:37 PM
> Subject: Re: windows media connect 2
>
>
>   
>> Hi Leslie,
>>
>> If you're talking about trying to fix Game day audio, I uninstalled all
>> of windows media player entirely.  If you take this route, you might
>> want to back up any libraries you might be using if you don't want to
>> have to set them up manually again.  Since I generally use Real Player,
>> I didn't have to worry about this.  I believe the game day audio player
>> is an embedded version of Windows Media player and that it may also use
>> flash player as well somehow.  If your question wasn't about game day
>> audio, then I apologize.
>>
>> Beth
>>
>> leslie ferrell wrote:
>> 
>>> Does one also delete windows media connect 2 as well?
>>>
>>> Audio List Help, Guidelines, Archives and more...
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>> 
>
>
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Splitting Files with Cool Edit or Other Audio Program, Urgent, Job Related

2007-11-05 Thread Beth Hatch
 
Hello everyone,
 
Please be forewarned, I'm a pc tech by training but I'm not an audio expert,
so please be gentle with me because I'm in dire need of your expert
assistance.
 
I am supposed to start a job this week where I need to record and then
listen to tech support calls from agents taking live calls for an internet
provider.  My job is to split these calls into separate files and save them.
My boss is doing this visually by looking at the wave forms.  I'm familiar
with the concept of wave forms, and I can read the negative, 0 numbers, and
the positive numbers with the JAWS cursor.  Unfortunately, using Cool Edit
and JAWS 8.0, the software they are using, I can't seem to tell where one
call begins and where the that call ends and then where the next call
begins.  I'm supposed to record the calls, separate them, save each one into
a separate file, rate it in terms of quality, and send my feedback to the
powers that be.
 
Because I couldn't find the Cool Edit scripts, I downloaded Gold wave
5.22 and the new JAWS scripts.  Gold wave looks more promising, I read the
manual and it appears that I should be able to do what I need to do, but it
is confusing because when I receive my file of calls, I don't know ahead of
time how long the calls are and where the silences are so that I can save
each call as a different file.
 
Thanks for your patience, folks.  My questions are these:  Can I do this
with Cool Edit, that is what my colleagues are using?  Or should I use
something else like Gold wave, Audacity, or Sound Forge?  There are other
people with disabilities at the job site, but I'm the only blind person.  I
will try to use what works best if it isn't Cool Edit, but I'll have to
convince my boss that this would better.
 
If you'd rather not clutter up the list, please feel free to email me
privately at [EMAIL PROTECTED]  Thank you in advance for any help or
suggestions!
 
Beth 

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Splitting Audio Files, Continuing Endeavors

2007-11-06 Thread Beth Hatch
 
Hello everyone and thank you all so much for your responses!!  From what
I've read publicly here and from those who have written to me privately, it
seems like the best bets are either Gold Wave 5.2 and Studio Recorder.  I
have a sample file to play with given to me by my prospective employer.  It
is a wav file, about 11 minutes long and containing I believe 3 or four
different calls.  When someone from the company worked with me last night,
he told me that the editing is done by visually editing the wave forms,
obviously, that's not going to work for me.  Unfortunately, due to various
difficulties, it would probably be easier and cheaper for me to use Gold
Wave simply due to the cost, $50 compared with $200 for ?Studio Recorder.  I
think the company is going to try and make me use Cool Edit unless I can
show them that another program is better.  Unfortunately, this is a part
time job and it doesn't pay all that well compared to a full time job, so
I'm looking for something that will work, not cost huge amounts of money,
but yet get the job done until I either finish school or find a higher
paying job.
 
If anyone is willing to take me through how to process these calls from one
file into separate files for later processing and saving   with Gold Wave or
other program over the phone, I'll be happy to call you as I have Vonage and
flat rate long distance.
 
Thank you all once again for your help!!!

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RE: Splitting Files with Cool Edit or Other Audio Program, Urgent, Job Related

2007-11-06 Thread Beth Hatch
Hello Curtis and all,

The wav file I have here as a sample is about 11 minutes long.  I am told
that I must set up the computer to record several hours of calls, then
separate them into files where one call is saved as one file.  I played with
Gold Wave a bit yesterday.  I could arrow through the Queues that appeared,
but all I heard were numbers and what appeared to be times elapsed, but I
couldn't tell whether these were the actual call or the silences between
them.

Thanks for your help.

Beth 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Curtis Delzer
Sent: Tuesday, November 06, 2007 8:10 AM
To: PC Audio Discussion List
Subject: Re: Splitting Files with Cool Edit or Other Audio Program,
Urgent,Job Related

Hi, you can use GoldWave to auto separate calls for you, making them files
automatically, as long as there is a known area of silence between the
calls. It is quite a unique ability, better than Sound Forge which is not as
speech friendly for that option. I don't know about Cool Edit in that
regard.



Curtis Delzer


- Original Message -----
From: "Beth Hatch" <[EMAIL PROTECTED]>
To: 
Sent: Monday, November 05, 2007 10:32 PM
Subject: Splitting Files with Cool Edit or Other Audio Program, Urgent,Job
Related


>
> Hello everyone,
>
> Please be forewarned, I'm a pc tech by training but I'm not an audio
> expert,
> so please be gentle with me because I'm in dire need of your expert
> assistance.
>
> I am supposed to start a job this week where I need to record and then
> listen to tech support calls from agents taking live calls for an internet
> provider.  My job is to split these calls into separate files and save
> them.
> My boss is doing this visually by looking at the wave forms.  I'm familiar
> with the concept of wave forms, and I can read the negative, 0 numbers,
> and
> the positive numbers with the JAWS cursor.  Unfortunately, using Cool Edit
> and JAWS 8.0, the software they are using, I can't seem to tell where one
> call begins and where the that call ends and then where the next call
> begins.  I'm supposed to record the calls, separate them, save each one
> into
> a separate file, rate it in terms of quality, and send my feedback to the
> powers that be.
>
>Because I couldn't find the Cool Edit scripts, I downloaded Gold wave
> 5.22 and the new JAWS scripts.  Gold wave looks more promising, I read the
> manual and it appears that I should be able to do what I need to do, but
> it
> is confusing because when I receive my file of calls, I don't know ahead
> of
> time how long the calls are and where the silences are so that I can save
> each call as a different file.
>
>Thanks for your patience, folks.  My questions are these:  Can I do
> this
> with Cool Edit, that is what my colleagues are using?  Or should I use
> something else like Gold wave, Audacity, or Sound Forge?  There are other
> people with disabilities at the job site, but I'm the only blind person.
> I
> will try to use what works best if it isn't Cool Edit, but I'll have to
> convince my boss that this would better.
>
> If you'd rather not clutter up the list, please feel free to email me
> privately at [EMAIL PROTECTED]  Thank you in advance for any help or
> suggestions!
>
> Beth
>
> Audio List Help, Guidelines, Archives and more...
> http://www.pc-audio.org
>
> To unsubscribe from this list, send a blank email to:
> [EMAIL PROTECTED]



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RE: Splitting Files with Cool Edit or Other Audio Program, Urgent, Job Related

2007-11-06 Thread Beth Hatch
Hello Larry and all,

I have Gold Wave 5.22 and the latest JAWS scripts and JAWS 8.0 on my machine
using Windows XP.  As I said earlier, sorry for repeating myself, the sample
wav file I have is 11 minutes long.  I figured out in Gold Wave that it is
possible to do some auto queuing and to view the queues, but since I'm not
sure what I'm doing, I wasn't sure if what I was hearing were the actual
calls or the silences between them.  I also have a fun program to try to
make work that uses JAVA and where Java Access Bridge seems to make no
difference, so I'm having so much fun with this, you wouldn't believe
it.

Thanks again for your help!

Beth 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Larry N
Sent: Tuesday, November 06, 2007 7:58 AM
To: PC Audio Discussion List
Subject: Re: Splitting Files with Cool Edit or Other Audio Program,
Urgent,Job Related

Hi Beth. I have most of the popular sound editors onboard and when it comes
to splitting files, I would recommend GoldWave. In my own work, I use it for
that purpose every day. Not only is it easy to split files, but the cost is
only around $50, which should make it easier to sell your employer on the
purchase. The entire program is very easy to use with a screen reader and,
as has been noted here, scripts are available for Jaws users. It will
definitely do what you need it to do quickly and efficiently.

Larry

- Original Message - 
From: "Beth Hatch" <[EMAIL PROTECTED]>
To: 
Sent: Monday, November 05, 2007 10:32 PM
Subject: Splitting Files with Cool Edit or Other Audio Program, Urgent,Job 
Related


>
> Hello everyone,
>
> Please be forewarned, I'm a pc tech by training but I'm not an audio 
> expert,
> so please be gentle with me because I'm in dire need of your expert
> assistance.
>
> I am supposed to start a job this week where I need to record and then
> listen to tech support calls from agents taking live calls for an internet
> provider.  My job is to split these calls into separate files and save 
> them.
> My boss is doing this visually by looking at the wave forms.  I'm familiar
> with the concept of wave forms, and I can read the negative, 0 numbers, 
> and
> the positive numbers with the JAWS cursor.  Unfortunately, using Cool Edit
> and JAWS 8.0, the software they are using, I can't seem to tell where one
> call begins and where the that call ends and then where the next call
> begins.  I'm supposed to record the calls, separate them, save each one 
> into
> a separate file, rate it in terms of quality, and send my feedback to the
> powers that be.
>
>Because I couldn't find the Cool Edit scripts, I downloaded Gold wave
> 5.22 and the new JAWS scripts.  Gold wave looks more promising, I read the
> manual and it appears that I should be able to do what I need to do, but 
> it
> is confusing because when I receive my file of calls, I don't know ahead 
> of
> time how long the calls are and where the silences are so that I can save
> each call as a different file.
>
>Thanks for your patience, folks.  My questions are these:  Can I do 
> this
> with Cool Edit, that is what my colleagues are using?  Or should I use
> something else like Gold wave, Audacity, or Sound Forge?  There are other
> people with disabilities at the job site, but I'm the only blind person. 
> I
> will try to use what works best if it isn't Cool Edit, but I'll have to
> convince my boss that this would better.
>
> If you'd rather not clutter up the list, please feel free to email me
> privately at [EMAIL PROTECTED]  Thank you in advance for any help or
> suggestions!
>
> Beth
>
> Audio List Help, Guidelines, Archives and more...
> http://www.pc-audio.org
>
> To unsubscribe from this list, send a blank email to:
> [EMAIL PROTECTED] 



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Gold Wave and JAWS 9, Anyone Having Problems?

2007-11-27 Thread Beth Hatch
 
Hi everyone,
 
Thanks to everyone who responding publicly on this list and privately to me
concerning my new job!!  Thanks to all of you, I've been able to make things
work using Gold Wave 5.22!  Unfortunately, I'm now experiencing a serious
problem using Gold Wave with JAWS 9, although everything works with JAWS 8
so I have gone back to that for the time being to keep myself
employed.
 
I wonder if anyone is experiencing problems playing audio in Gold Wave
using JAWS 9.0, I have a call into Freedom Scientific support for the
following problem, and I wanted to see if others are having the same problem
so that we can get it fixed!!!  My sincere apologies to the moderator if
this is off topic, but I believe JAWS 9 and gold wave is relevant I
hope.
 
Problem: When playing a file using JAWS 9.0, the computer makes an error
sound, it sounds as if you have reached the end of the document or that
Windows has made an error.  The sound keeps happening 7 or 8 times until you
get an application error in JAWS and it either shuts down or at times
continues to work even with the application running for a time.  Further,
any files that I try to cue and then split sound horribly distorted and
staticky when I play them in JAWS 9.  It makes no difference if I use the
sound card in my laptop or use the Dectalk USB.  If anyone could test this
for me and let me know (privately please so as not to flood the list) if
they are having problems, then we can report a bug to Freedom Scientific so
that they realize that it is not just my computer.  If it is just my
computer, then I'll have to deal with that problem on my own.
 
Thanks gain for listening, and best of holidays to all!!
 
Beth

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