Re: A bizarre ebay experience.
Complaints? Through the exterior door on the 27th floor. You have until you hit the ground to explain your problem. Once they hit the ground, most folks find their problems solved. -- Chris Brogden wrote: They don't actually provide email addresses you can use. You have to go through their stupid menu systems, read their stupid help pages, and try to find out which stupid links take you to a feedback form page and which stupid links take you to yet more stupid help pages. -- graywolf http://graywolfphoto.com You might as well accept people as they are, you are not going to be able to change them anyway.
RE: A bizarre ebay experience.
You can relist, but you're still gonna owe them the listing fee and their cut on the purchase price. I'd send an two emails a day, and then 4 emails a day, and then an email an hour, etc. until I got a response. They need to clear it up for you. Jeff. -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 5:22 PM To: [EMAIL PROTECTED] Subject: Re: A bizarre ebay experience. Yes, I filed a complaint with Safe Harbor. But thus far I haven't heard from anyone. I may just relist. The alleged buyer has not contacted me. Perhaps he only meant to place a first bid in order to track the auction. On Jan 14, 2004, at 6:42 PM, Ann Sanfedele wrote: Bruce Dayton wrote: Did anyone notice a recent change in the look of ebay - specifically on the feedback page. More usable and sortable for the feedback. I'm not quite sure when it went in to effect, but, changes like that could perhaps account for some odd problems elsewhere. Obviously, programming changes have occurred. Maybe Paul is a victim of Ebay bugs. Bruce YUp - feedback page change caused some errors getting on and loading today - very annoying... everytime they make things better they get worse. Paul, gosh - that sucks. but could be a hacker as someone said. Did you try contacting SAFE HARBOR? annsan Wednesday, January 14, 2004, 2:11:25 PM, you wrote: MWMK My question may be: Is there a hack in the ebay system that allows MWMK buyers to trick ebay into thinking they won a BIN when it wasn't BIN? MWMK Second question: Did you examine the headers of the email to be sure MWMK they came from ebay? MWMK IL Bill MWMK On Wednesday, January 14, 2004, at 04:00 PM, Paul Stenquist wrote: I'm the seller. And I'm scrupulous :-). My complaint is that ebay accepted a buy it now bid, and this was not a buy it now auction. Rothman, Aric wrote: If you get no satisfaction, would you share the eBay ID of the seller? It's good to know from who to say away. There is a serious flaw in the feedback system at eBay. Unscrupulous sellers can hold you as a feedback hostage. That is to say, they will not supply feedback to a completed transaction until you do. That way, they can retaliate with negative feedback if they swindle you and you leave negative feedback for them. One eBay seller (and sizeable brick and mortar dealer) is Zeff Photo. Last time I checked, they have 100% positive feedback. They shouldn't. I purchased a Bronica EC with lens from them, and paid immediately using a method they would accept. That should equate to immediate positive feedback for me. I held up my end of the transaction. The camera and lens has several immediately obvious defects not disclosed, and it locked up after a few shutter triggers. I obtained return authorization and had it shipped back via FedEx. I was contacted a few days later and was informed the damage was due to RETURN trip to Zeff, and I would have to make a claim. Since I am not aware of any temporal anomalies in the vicinity which would cause damage manifest a few days earlier to have a cause several days later, I was skeptical, to say the least. Long story short, I got a refund, but not for the significant shipping charges accumulated during the whole ordeal. Their eBay guy told me I was lucky and he was doing me a favor. Some favor, to the tune of $45 lost to unnecessary shipping expense Zeff Photo has a good reputation, but the guy who managed the eBay department did not give me a square deal, and he engages in this feedback withholding strategy I describe. I am in feedback limbo with them. Aric -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 3:45 PM To: pentax discuss Subject: OT: A bizarre ebay experience. I'm very POed at ebay. Among other items, I listed a Spotmatic Motor Drive camera and 50mm lens on ebay the other night. I set a first bid of $375 and did not specifiy a buy it now price or a reserve. Last night I received a notice that the camera had been purchased on a buy it now bid by someone in Japan. I have tried replying to the ebay message to indicate that there is some kind of mistake. I've filed a report with their mediation service, and I've written the purported buyer. All to no avail. I've heard from no one, and my auction has been down for almost 20 hours. What's more, a list member had hoped to purchase the camera and had planned to bid on the last day. I don't know how to resolve this.
Re: A bizarre ebay experience.
I don't know where to send the e-mails. I've searched their site for any kind of contact info but can't find it. I sent an e-mail to the address on the end of auction notice, but I'll bet that's automatically generated by a computer. Jeff Jonsson wrote: You can relist, but you're still gonna owe them the listing fee and their cut on the purchase price. I'd send an two emails a day, and then 4 emails a day, and then an email an hour, etc. until I got a response. They need to clear it up for you. Jeff. -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 5:22 PM To: [EMAIL PROTECTED] Subject: Re: A bizarre ebay experience. Yes, I filed a complaint with Safe Harbor. But thus far I haven't heard from anyone. I may just relist. The alleged buyer has not contacted me. Perhaps he only meant to place a first bid in order to track the auction. On Jan 14, 2004, at 6:42 PM, Ann Sanfedele wrote: Bruce Dayton wrote: Did anyone notice a recent change in the look of ebay - specifically on the feedback page. More usable and sortable for the feedback. I'm not quite sure when it went in to effect, but, changes like that could perhaps account for some odd problems elsewhere. Obviously, programming changes have occurred. Maybe Paul is a victim of Ebay bugs. Bruce YUp - feedback page change caused some errors getting on and loading today - very annoying... everytime they make things better they get worse. Paul, gosh - that sucks. but could be a hacker as someone said. Did you try contacting SAFE HARBOR? annsan Wednesday, January 14, 2004, 2:11:25 PM, you wrote: MWMK My question may be: Is there a hack in the ebay system that allows MWMK buyers to trick ebay into thinking they won a BIN when it wasn't BIN? MWMK Second question: Did you examine the headers of the email to be sure MWMK they came from ebay? MWMK IL Bill MWMK On Wednesday, January 14, 2004, at 04:00 PM, Paul Stenquist wrote: I'm the seller. And I'm scrupulous :-). My complaint is that ebay accepted a buy it now bid, and this was not a buy it now auction. Rothman, Aric wrote: If you get no satisfaction, would you share the eBay ID of the seller? It's good to know from who to say away. There is a serious flaw in the feedback system at eBay. Unscrupulous sellers can hold you as a feedback hostage. That is to say, they will not supply feedback to a completed transaction until you do. That way, they can retaliate with negative feedback if they swindle you and you leave negative feedback for them. One eBay seller (and sizeable brick and mortar dealer) is Zeff Photo. Last time I checked, they have 100% positive feedback. They shouldn't. I purchased a Bronica EC with lens from them, and paid immediately using a method they would accept. That should equate to immediate positive feedback for me. I held up my end of the transaction. The camera and lens has several immediately obvious defects not disclosed, and it locked up after a few shutter triggers. I obtained return authorization and had it shipped back via FedEx. I was contacted a few days later and was informed the damage was due to RETURN trip to Zeff, and I would have to make a claim. Since I am not aware of any temporal anomalies in the vicinity which would cause damage manifest a few days earlier to have a cause several days later, I was skeptical, to say the least. Long story short, I got a refund, but not for the significant shipping charges accumulated during the whole ordeal. Their eBay guy told me I was lucky and he was doing me a favor. Some favor, to the tune of $45 lost to unnecessary shipping expense Zeff Photo has a good reputation, but the guy who managed the eBay department did not give me a square deal, and he engages in this feedback withholding strategy I describe. I am in feedback limbo with them. Aric -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 3:45 PM To: pentax discuss Subject: OT: A bizarre ebay experience. I'm very POed at ebay. Among other items, I listed a Spotmatic Motor Drive camera and 50mm lens on ebay the other night. I set a first bid of $375 and did not specifiy a buy it now price or a reserve. Last night I received a notice that the camera had been purchased on a buy it now bid by someone in Japan. I have tried replying to the ebay message to indicate that there is some kind of mistake. I've filed a report with their mediation service, and I've written the purported buyer. All to no avail. I've heard from no one, and my auction has been down for almost 20 hours. What's more, a list member had hoped to purchase the camera and had planned to bid on the last day. I don't know
RE: A bizarre ebay experience.
If you get no satisfaction, would you share the eBay ID of the seller? It's good to know from who to say away. There is a serious flaw in the feedback system at eBay. Unscrupulous sellers can hold you as a feedback hostage. That is to say, they will not supply feedback to a completed transaction until you do. That way, they can retaliate with negative feedback if they swindle you and you leave negative feedback for them. One eBay seller (and sizeable brick and mortar dealer) is Zeff Photo. Last time I checked, they have 100% positive feedback. They shouldn't. I purchased a Bronica EC with lens from them, and paid immediately using a method they would accept. That should equate to immediate positive feedback for me. I held up my end of the transaction. The camera and lens has several immediately obvious defects not disclosed, and it locked up after a few shutter triggers. I obtained return authorization and had it shipped back via FedEx. I was contacted a few days later and was informed the damage was due to RETURN trip to Zeff, and I would have to make a claim. Since I am not aware of any temporal anomalies in the vicinity which would cause damage manifest a few days earlier to have a cause several days later, I was skeptical, to say the least. Long story short, I got a refund, but not for the significant shipping charges accumulated during the whole ordeal. Their eBay guy told me I was lucky and he was doing me a favor. Some favor, to the tune of $45 lost to unnecessary shipping expense Zeff Photo has a good reputation, but the guy who managed the eBay department did not give me a square deal, and he engages in this feedback withholding strategy I describe. I am in feedback limbo with them. Aric -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 3:45 PM To: pentax discuss Subject: OT: A bizarre ebay experience. I'm very POed at ebay. Among other items, I listed a Spotmatic Motor Drive camera and 50mm lens on ebay the other night. I set a first bid of $375 and did not specifiy a buy it now price or a reserve. Last night I received a notice that the camera had been purchased on a buy it now bid by someone in Japan. I have tried replying to the ebay message to indicate that there is some kind of mistake. I've filed a report with their mediation service, and I've written the purported buyer. All to no avail. I've heard from no one, and my auction has been down for almost 20 hours. What's more, a list member had hoped to purchase the camera and had planned to bid on the last day. I don't know how to resolve this.
RE: A bizarre ebay experience.
OOPS! Sorry, didn't read your posting very well the first time! YOU were the seller...well, it still felt good to vent about Zeff. Guess it's good to remember that sellers can also make good faith mistakes. Aric -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 3:45 PM To: pentax discuss Subject: OT: A bizarre ebay experience. I'm very POed at ebay. Among other items, I listed a Spotmatic Motor Drive camera and 50mm lens on ebay the other night. I set a first bid of $375 and did not specifiy a buy it now price or a reserve. Last night I received a notice that the camera had been purchased on a buy it now bid by someone in Japan. I have tried replying to the ebay message to indicate that there is some kind of mistake. I've filed a report with their mediation service, and I've written the purported buyer. All to no avail. I've heard from no one, and my auction has been down for almost 20 hours. What's more, a list member had hoped to purchase the camera and had planned to bid on the last day. I don't know how to resolve this.
Re: A bizarre ebay experience.
I'm the seller. And I'm scrupulous :-). My complaint is that ebay accepted a buy it now bid, and this was not a buy it now auction. Rothman, Aric wrote: If you get no satisfaction, would you share the eBay ID of the seller? It's good to know from who to say away. There is a serious flaw in the feedback system at eBay. Unscrupulous sellers can hold you as a feedback hostage. That is to say, they will not supply feedback to a completed transaction until you do. That way, they can retaliate with negative feedback if they swindle you and you leave negative feedback for them. One eBay seller (and sizeable brick and mortar dealer) is Zeff Photo. Last time I checked, they have 100% positive feedback. They shouldn't. I purchased a Bronica EC with lens from them, and paid immediately using a method they would accept. That should equate to immediate positive feedback for me. I held up my end of the transaction. The camera and lens has several immediately obvious defects not disclosed, and it locked up after a few shutter triggers. I obtained return authorization and had it shipped back via FedEx. I was contacted a few days later and was informed the damage was due to RETURN trip to Zeff, and I would have to make a claim. Since I am not aware of any temporal anomalies in the vicinity which would cause damage manifest a few days earlier to have a cause several days later, I was skeptical, to say the least. Long story short, I got a refund, but not for the significant shipping charges accumulated during the whole ordeal. Their eBay guy told me I was lucky and he was doing me a favor. Some favor, to the tune of $45 lost to unnecessary shipping expense Zeff Photo has a good reputation, but the guy who managed the eBay department did not give me a square deal, and he engages in this feedback withholding strategy I describe. I am in feedback limbo with them. Aric -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 3:45 PM To: pentax discuss Subject: OT: A bizarre ebay experience. I'm very POed at ebay. Among other items, I listed a Spotmatic Motor Drive camera and 50mm lens on ebay the other night. I set a first bid of $375 and did not specifiy a buy it now price or a reserve. Last night I received a notice that the camera had been purchased on a buy it now bid by someone in Japan. I have tried replying to the ebay message to indicate that there is some kind of mistake. I've filed a report with their mediation service, and I've written the purported buyer. All to no avail. I've heard from no one, and my auction has been down for almost 20 hours. What's more, a list member had hoped to purchase the camera and had planned to bid on the last day. I don't know how to resolve this.
Re: A bizarre ebay experience.
My question may be: Is there a hack in the ebay system that allows buyers to trick ebay into thinking they won a BIN when it wasn't BIN? Second question: Did you examine the headers of the email to be sure they came from ebay? IL Bill On Wednesday, January 14, 2004, at 04:00 PM, Paul Stenquist wrote: I'm the seller. And I'm scrupulous :-). My complaint is that ebay accepted a buy it now bid, and this was not a buy it now auction. Rothman, Aric wrote: If you get no satisfaction, would you share the eBay ID of the seller? It's good to know from who to say away. There is a serious flaw in the feedback system at eBay. Unscrupulous sellers can hold you as a feedback hostage. That is to say, they will not supply feedback to a completed transaction until you do. That way, they can retaliate with negative feedback if they swindle you and you leave negative feedback for them. One eBay seller (and sizeable brick and mortar dealer) is Zeff Photo. Last time I checked, they have 100% positive feedback. They shouldn't. I purchased a Bronica EC with lens from them, and paid immediately using a method they would accept. That should equate to immediate positive feedback for me. I held up my end of the transaction. The camera and lens has several immediately obvious defects not disclosed, and it locked up after a few shutter triggers. I obtained return authorization and had it shipped back via FedEx. I was contacted a few days later and was informed the damage was due to RETURN trip to Zeff, and I would have to make a claim. Since I am not aware of any temporal anomalies in the vicinity which would cause damage manifest a few days earlier to have a cause several days later, I was skeptical, to say the least. Long story short, I got a refund, but not for the significant shipping charges accumulated during the whole ordeal. Their eBay guy told me I was lucky and he was doing me a favor. Some favor, to the tune of $45 lost to unnecessary shipping expense Zeff Photo has a good reputation, but the guy who managed the eBay department did not give me a square deal, and he engages in this feedback withholding strategy I describe. I am in feedback limbo with them. Aric -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 3:45 PM To: pentax discuss Subject: OT: A bizarre ebay experience. I'm very POed at ebay. Among other items, I listed a Spotmatic Motor Drive camera and 50mm lens on ebay the other night. I set a first bid of $375 and did not specifiy a buy it now price or a reserve. Last night I received a notice that the camera had been purchased on a buy it now bid by someone in Japan. I have tried replying to the ebay message to indicate that there is some kind of mistake. I've filed a report with their mediation service, and I've written the purported buyer. All to no avail. I've heard from no one, and my auction has been down for almost 20 hours. What's more, a list member had hoped to purchase the camera and had planned to bid on the last day. I don't know how to resolve this.
Re: A bizarre ebay experience.
On Jan 14, 2004, at 5:11 PM, Mr. William M Kane wrote: My question may be: Is there a hack in the ebay system that allows buyers to trick ebay into thinking they won a BIN when it wasn't BIN? I've been wondering the same thing. Second question: Did you examine the headers of the email to be sure they came from ebay? Yes, it was the same end of auction letter I always get. And of course the auction post is marked as having ended. It's here: http://cgi.ebay.com/ws/eBayISAPI.dll? ViewItemcategory=15240item=2979572698 IL Bill On Wednesday, January 14, 2004, at 04:00 PM, Paul Stenquist wrote: I'm the seller. And I'm scrupulous :-). My complaint is that ebay accepted a buy it now bid, and this was not a buy it now auction. Rothman, Aric wrote: If you get no satisfaction, would you share the eBay ID of the seller? It's good to know from who to say away. There is a serious flaw in the feedback system at eBay. Unscrupulous sellers can hold you as a feedback hostage. That is to say, they will not supply feedback to a completed transaction until you do. That way, they can retaliate with negative feedback if they swindle you and you leave negative feedback for them. One eBay seller (and sizeable brick and mortar dealer) is Zeff Photo. Last time I checked, they have 100% positive feedback. They shouldn't. I purchased a Bronica EC with lens from them, and paid immediately using a method they would accept. That should equate to immediate positive feedback for me. I held up my end of the transaction. The camera and lens has several immediately obvious defects not disclosed, and it locked up after a few shutter triggers. I obtained return authorization and had it shipped back via FedEx. I was contacted a few days later and was informed the damage was due to RETURN trip to Zeff, and I would have to make a claim. Since I am not aware of any temporal anomalies in the vicinity which would cause damage manifest a few days earlier to have a cause several days later, I was skeptical, to say the least. Long story short, I got a refund, but not for the significant shipping charges accumulated during the whole ordeal. Their eBay guy told me I was lucky and he was doing me a favor. Some favor, to the tune of $45 lost to unnecessary shipping expense Zeff Photo has a good reputation, but the guy who managed the eBay department did not give me a square deal, and he engages in this feedback withholding strategy I describe. I am in feedback limbo with them. Aric -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 3:45 PM To: pentax discuss Subject: OT: A bizarre ebay experience. I'm very POed at ebay. Among other items, I listed a Spotmatic Motor Drive camera and 50mm lens on ebay the other night. I set a first bid of $375 and did not specifiy a buy it now price or a reserve. Last night I received a notice that the camera had been purchased on a buy it now bid by someone in Japan. I have tried replying to the ebay message to indicate that there is some kind of mistake. I've filed a report with their mediation service, and I've written the purported buyer. All to no avail. I've heard from no one, and my auction has been down for almost 20 hours. What's more, a list member had hoped to purchase the camera and had planned to bid on the last day. I don't know how to resolve this.
RE: A bizarre ebay experience.
On 14/1/04, [EMAIL PROTECTED] disgorged: Zeff Photo has a good reputation, but the guy who managed the eBay department did not give me a square deal, and he engages in this feedback withholding strategy I describe. I am in feedback limbo with them. Simple. You can leave feedback on a completed auction for up to 90 days after auction close. To the second. Get my drift? Cheers, Cotty ___/\__ || (O) | People, Places, Pastiche ||=| www.macads.co.uk/snaps _ Free UK Mac Ads www.macads.co.uk
Re: A bizarre ebay experience.
Bruce Dayton wrote: Did anyone notice a recent change in the look of ebay - specifically on the feedback page. More usable and sortable for the feedback. I'm not quite sure when it went in to effect, but, changes like that could perhaps account for some odd problems elsewhere. Obviously, programming changes have occurred. Maybe Paul is a victim of Ebay bugs. Bruce YUp - feedback page change caused some errors getting on and loading today - very annoying... everytime they make things better they get worse. Paul, gosh - that sucks. but could be a hacker as someone said. Did you try contacting SAFE HARBOR? annsan Wednesday, January 14, 2004, 2:11:25 PM, you wrote: MWMK My question may be: Is there a hack in the ebay system that allows MWMK buyers to trick ebay into thinking they won a BIN when it wasn't BIN? MWMK Second question: Did you examine the headers of the email to be sure MWMK they came from ebay? MWMK IL Bill MWMK On Wednesday, January 14, 2004, at 04:00 PM, Paul Stenquist wrote: I'm the seller. And I'm scrupulous :-). My complaint is that ebay accepted a buy it now bid, and this was not a buy it now auction. Rothman, Aric wrote: If you get no satisfaction, would you share the eBay ID of the seller? It's good to know from who to say away. There is a serious flaw in the feedback system at eBay. Unscrupulous sellers can hold you as a feedback hostage. That is to say, they will not supply feedback to a completed transaction until you do. That way, they can retaliate with negative feedback if they swindle you and you leave negative feedback for them. One eBay seller (and sizeable brick and mortar dealer) is Zeff Photo. Last time I checked, they have 100% positive feedback. They shouldn't. I purchased a Bronica EC with lens from them, and paid immediately using a method they would accept. That should equate to immediate positive feedback for me. I held up my end of the transaction. The camera and lens has several immediately obvious defects not disclosed, and it locked up after a few shutter triggers. I obtained return authorization and had it shipped back via FedEx. I was contacted a few days later and was informed the damage was due to RETURN trip to Zeff, and I would have to make a claim. Since I am not aware of any temporal anomalies in the vicinity which would cause damage manifest a few days earlier to have a cause several days later, I was skeptical, to say the least. Long story short, I got a refund, but not for the significant shipping charges accumulated during the whole ordeal. Their eBay guy told me I was lucky and he was doing me a favor. Some favor, to the tune of $45 lost to unnecessary shipping expense Zeff Photo has a good reputation, but the guy who managed the eBay department did not give me a square deal, and he engages in this feedback withholding strategy I describe. I am in feedback limbo with them. Aric -Original Message- From: Paul Stenquist [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 14, 2004 3:45 PM To: pentax discuss Subject: OT: A bizarre ebay experience. I'm very POed at ebay. Among other items, I listed a Spotmatic Motor Drive camera and 50mm lens on ebay the other night. I set a first bid of $375 and did not specifiy a buy it now price or a reserve. Last night I received a notice that the camera had been purchased on a buy it now bid by someone in Japan. I have tried replying to the ebay message to indicate that there is some kind of mistake. I've filed a report with their mediation service, and I've written the purported buyer. All to no avail. I've heard from no one, and my auction has been down for almost 20 hours. What's more, a list member had hoped to purchase the camera and had planned to bid on the last day. I don't know how to resolve this.
