Re: Postgres Database Service Interruption

2024-01-17 Thread Laurenz Albe
On Tue, 2024-01-16 at 21:59 +0530, Bablu Kumar Nayak wrote:
> I am writing to inform you that our PostgreSQL database service is currently 
> down.
> We are experiencing an unexpected interruption, and we are seeking your 
> expertise
> to help us resolve this issue promptly.
> We would greatly appreciate your immediate attention to this matter. If there 
> are
> specific steps we should follow or additional information you require, please 
> let
> us know as soon as possible.
> Your assistance in resolving this issue is crucial, and we are confident in 
> your
> expertise to help us bring the PostgreSQL database back online.
>  
> Here are some details about the current situation:
> 
> 2) Starting the server
> /apps/postgresdb/pgsql/bin/pg_ctl start -D /apps/postgresdb/pgsql/data
> waiting for server to start2024-01-15 11:15:08.010 GMT [] LOG:  listening 
> on IPv4 address "0.0.0.0", port 
> LOG:  listening on IPv6 address "::", port 
> LOG:  listening on Unix socket "/tmp/.s.PGSQL."
> LOG:  database system was interrupted while in recovery at 2024-01-15 
> 10:51:44 GMT
> HINT:  This probably means that some data is corrupted and you will have to 
> use the last backup for recovery.
> FATAL:  the database system is starting up
> LOG:  database system was not properly shut down; automatic recovery in 
> progress
> LOG:  redo starts at 0/
> FATAL:  could not access status of transaction
> DETAIL:  Could not read from file "pg_xact/0001" at offset 204800: Success.
> CONTEXT:  WAL redo at 0/7A845458 for Transaction/COMMIT: 2023-12-30 
> 23:26:16.017062+00
> LOG:  startup process (PID 2731458) exited with exit code 1
> LOG:  aborting startup due to startup process failure
> LOG:  database system is shut down
>  stopped waiting
> pg_ctl: could not start server
> Examine the log output.

You are suffering from data corruption.  What did you do to get into this state?

The canonical solution is to restore your backup.

If you have no backup, and the data are important for you (which is a 
contradiction
in terms), you should hire a consultant with extensive PostgreSQL knowledge in
the hope that he or she can salvage some of your data.

Yours,
Laurenz Albe




Re: Postgres Database Service Interruption

2024-01-16 Thread Rob Sargent

On 1/16/24 09:29, Bablu Kumar Nayak wrote:


Dear PostgreSQL Team,

I am writing to inform you that our PostgreSQL database service is 
currently down. We are experiencing an unexpected interruption, and we 
are seeking your expertise to help us resolve this issue promptly.


We would greatly appreciate your immediate attention to this matter. 
If there are specific steps we should follow or additional information 
you require, please let us know as soon as possible.


Your assistance in resolving this issue is crucial, and we are 
confident in your expertise to help us bring the PostgreSQL database 
back online.




Explain your current env. postgres version, how it was install. 
OS/Version etc

What do you see when you "Examine the log output".


Re: Postgres Database Service Interruption

2024-01-16 Thread Adrian Klaver

On 1/16/24 08:29, Bablu Kumar Nayak wrote:

Dear PostgreSQL Team,

I am writing to inform you that our PostgreSQL database service is 
currently down. We are experiencing an unexpected interruption, and we 
are seeking your expertise to help us resolve this issue promptly.


We would greatly appreciate your immediate attention to this matter. If 
there are specific steps we should follow or additional information you 
require, please let us know as soon as possible.


Your assistance in resolving this issue is crucial, and we are confident 
in your expertise to help us bring the PostgreSQL database back online.


I believe you are looking for this:

https://www.postgresql.org/support/professional_support/





HINT:  This probably means that some data is corrupted and you will have 
to use the last backup for recovery.


The above being the critical issue.
I'm guessing there was a hardware failure.


Thanks
Bablu Nayak





--
Adrian Klaver
adrian.kla...@aklaver.com