Re: [PLUG] Optical drive failure?

2016-01-08 Thread John Jason Jordan
On Thu, 7 Jan 2016 18:33:30 -0800
John Jason Jordan  dijo:

Well, I just found on on eBay for $41.50 including shipping from Salt
Lake City, so I bought it. If I later determine that the problem us
Xubuntu 14.04.3 then I have a spare. 

The new one has the same specs as the old one except that it will burn
BD up to triple layer (100GB), where my old one was single layer
(25GB). And my research indicates that most laptop optical drives are
interchangeable, as long as they are the same height (12.7mm [mine] vs.
9mm). 
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Re: [PLUG] Optical drive failure?

2016-01-08 Thread John Jason Jordan
On Fri, 08 Jan 2016 16:29:02 -0800
"John Meissen"  dijo:

>Are you sure it's not just dirty?
>
>I used to have a special "cleaning" CD that had a a little brush that
>would wipe the optics as it spun. I don't know if they still make
>those. You could try compressed air...

The very first thing I did was inspect it with a magnifying glass. It
looked spotless. After the above comment I used a can of compressed air
on it, especially the two little glass-like bulby-looking things. Still
can't read a DVD without massive errors. But, oddly, it reads CDs just
fine, no errors at all, at least the two I tried, and it did so earlier
today, before the compressed air therapy.
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Re: [PLUG] Optical drive failure?

2016-01-08 Thread Bill Barry
On Fri, Jan 8, 2016 at 4:23 PM, John Jason Jordan  wrote:
> On Fri, 8 Jan 2016 15:37:51 -0800
> Bill Barry  dijo:
>
>>Along the same lines, do CD's work? Maybe try a music cd and a data cd.
>
> Interesting suggestion! I just tried an old CD that had a movie on it,
> and it works just fine!
>
> Not sure what that means. :(


I think it means it might not be a hardware problem. Have you done any
software updates recently?  Maybe it is a kernel bug?  You could try a
live distribution with a different kernel. Live from a flash drive,
not a dvd.

Bill
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Re: [PLUG] Optical drive failure?

2016-01-08 Thread John Meissen
Are you sure it's not just dirty?

I used to have a special "cleaning" CD that had a a little brush that would 
wipe the optics as it spun. I don't know if they still make those. You could 
try compressed air...



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Re: [PLUG] Optical drive failure?

2016-01-08 Thread John Jason Jordan
On Fri, 8 Jan 2016 15:37:51 -0800
Bill Barry  dijo:

>Along the same lines, do CD's work? Maybe try a music cd and a data cd.

Interesting suggestion! I just tried an old CD that had a movie on it,
and it works just fine!

Not sure what that means. :(
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Re: [PLUG] Optical drive failure?

2016-01-08 Thread John Jason Jordan
On Fri, 8 Jan 2016 15:30:37 -0800
Neal  dijo:

>On Fri, Jan 8, 2016 at 2:37 PM, John Jason Jordan 
>wrote:
>
>> First thing this morning I decided to reboot (which I hate doing).
>> Afterward the drive worked perfectly, but only for one movie. When it
>> was over I unmounted and ejected the disk, then inserted a different
>> movie disk. Now it's back like it was before - constant error
>> messages like the ones I quoted above.

>Fanciful Friday inquiry: Can you put the original disk back in and
>play it?

Nope. All media will mount, but any attempt to read them results in
massive errors.

There is more background to this. The laptop is a System76 Bonobo
Extreme (17") that is now about two years old. At the time System76
refused to sell any laptops with Blu-ray drives because (as it was
explained to me) they didn't want complaints from customers because
Blu-ray movies wouldn't play in Linux. However, most System76 laptops
are actually Clevo laptops, which System 76 buys from Sager, Clevo's
only US distributor. So I ordered the laptop from System76 without any
optical drive at all, and simultaneously ordered a Blu-ray r/w drive
from Sager. I mounted the drive in the laptop and it has worked fine
until now. 

So just now I called Sager to see if I could order a replacement drive,
and they told me they no longer have any in stock because all their
current laptops are sold without any optical drives at all. Google came
up with a couple places to buy one, including one for $30 or so from
Amazon, but the Amazon drive is a Panasonic BD-MLT UJ240AF, where mine
is a Matshita (part of Panasoic) BD-MLT UJ260AF. Google has not been
forthcoming with information as to whether the 240 is physically the
same as the 260. If it would work I'd order the UJ240AF just because
it's cheap enough. 

I wish I could figure how to pull the power to the drive from the
command line, and then turn it back on. All I know is that
'umount /dev/sr0' is not the way to do it.
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Re: [PLUG] Optical drive failure?

2016-01-08 Thread Bill Barry
On Fri, Jan 8, 2016 at 3:30 PM, Neal  wrote:
> On Fri, Jan 8, 2016 at 2:37 PM, John Jason Jordan 
> wrote:
>
>> First thing this morning I decided to reboot (which I hate doing).
>> Afterward the drive worked perfectly, but only for one movie. When it
>> was over I unmounted and ejected the disk, then inserted a different
>> movie disk. Now it's back like it was before - constant error messages
>> like the ones I quoted above.
>>
>
> Fanciful Friday inquiry: Can you put the original disk back in and play it?


Along the same lines, do CD's work? Maybe try a music cd and a data cd.

Bill
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Re: [PLUG] Optical drive failure?

2016-01-08 Thread Neal
On Fri, Jan 8, 2016 at 2:37 PM, John Jason Jordan 
wrote:

> First thing this morning I decided to reboot (which I hate doing).
> Afterward the drive worked perfectly, but only for one movie. When it
> was over I unmounted and ejected the disk, then inserted a different
> movie disk. Now it's back like it was before - constant error messages
> like the ones I quoted above.
>

Fanciful Friday inquiry: Can you put the original disk back in and play it?

NealS
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Re: [PLUG] Optical drive failure?

2016-01-08 Thread John Jason Jordan
On Thu, 7 Jan 2016 20:17:47 -0800
Dale Snell  dijo:

>On Thu, 7 Jan 2016 18:33:30 -0800, in message
>20160107183330.01ccb158@Devil-Bonobo, John Jason Jordan wrote:
>
>> Lately programs complain that they can't read the media in the
>> Bluray drive in my laptop. Dmesg reports hundreds of errors like the
>> following:
>> 
>> [551454.265635] end_request: I/O error, dev sr0, sector 1412
>> [551454.265638] Buffer I/O error on device sr0, logical block 353
>> 
>> The errors are so thick that I can't even play a movie now, yet the
>> problems started quite suddenly - last week it was working fine.
>> 
>> The drive is just a little over two years old, and has had moderate
>> use. It has rarely been used with Bluray media; mostly just ordinary
>> DVDs. It's a Matshita BD-MLT UJ260AF. 
>> 
>> I inspected it with a magnifying glass and I didn't see anything
>> obviously wrong, but then, I have no idea what to look for. 
>> 
>> Before I take it out of the computer and buy a replacement, I thought
>> I'd ask for suggestions.

>Those certainly look like hardware failures to me.  Before
>replacing the drive, though, there are a couple of things you can
>try.  One, the drive's SATA cable might be defective.  Try
>replacing it with a known good one.  Two, the computer's SATA
>controller might have gone bad.  Try using a different port.  If
>neither of those work, I would guess that the drive itself has
>gone bad.

No cables - it's in a laptop. It just plugs in. Not to say there can't
be a connection issue, but if there is it would probably require
replacing the motherboard.

First thing this morning I decided to reboot (which I hate doing).
Afterward the drive worked perfectly, but only for one movie. When it
was over I unmounted and ejected the disk, then inserted a different
movie disk. Now it's back like it was before - constant error messages
like the ones I quoted above.

Next I unmounted the whole drive, /dev/sr0), with:

sudo umount /dev/sr0

The command executed without error, but when I then inserted a DVD it
was immediately recognized and mounted. My command did not do what
I thought it might do. And the read errors continue as before. 

Since it worked perfectly after rebooting I am wondering if there might
be a software issue rather than a physical failure. I was hoping that
unmounting the whole drive would 'reset' it so it would work again, but
that theory has failed, or at least my command was not the way to do it.
Clearly, I can't keep rebooting just to change the media. Maybe my
command above was not the way to do it. Is there anything else I can do
so it completely goes away and then comes back?
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